The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... Toon meer
Bedrijf heeft geantwoord
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Toon meer
Bedrijf heeft geantwoord
There was no hard sell which was a relief. Staff were helpful but let us just look around & then when we needed more information they were there to answer all our questions. We were clueless about our... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Chippenham375
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Verenigd Koninkrijk
- 1249659881
4,7
Uitstekend
256 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The service in the store was impeccable…
The service in the store was impeccable and so was the delivery service, helpful staff and kind people.
6 augustus 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that both our in-store service and delivery service were impeccable. It's wonderful that you found our staff helpful and kind. Thank you for your lovely feedback!
Thank you for your positive review - Lauryn at Customer Care
The guys arrived
The guys arrived, on time, very polite, couldn’t have asked for a more professional team!!
10 augustus 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that our team arrived on time and were very polite! It's wonderful to know you found them professional. Thank you for your lovely feedback!
Thank you for your positive review - Lauryn at Customer Care
All staff were knowledgeable and…
All staff were knowledgeable and friendly and keen to help
7 augustus 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that our team was knowledgeable, friendly, and keen to help. Providing excellent service is something we truly pride ourselves on, and we appreciate your kind words!
Thank you for your positive review - Lauryn at Customer Care 💜
Stress-free experience from start to finish
The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger's crossed....
Their description of the ordering/delivery timeline was spot-on and it was delivered bang on time.
13 juli 2026
Antwoord van Bensons For Beds - Chippenham375
"Thank you for your kind words and for choosing our Chippenham store for your mattress purchase. We're thrilled to hear that our team was able to provide you with helpful and patient service.We always strive to provide accurate information and timely delivery, so we're happy to hear that we could meet your expectations. Sweet dreams!" #HappyCustomers #TeamChippenham
Very good buying assistance and a good…
Very good buying assistance and a good price.
Also, delivery was bang on time and efficient.
8 augustus 2026
Antwoord van Bensons For Beds - Chippenham375
Thank you for your kind words! We're thrilled to hear that our buying assistance was helpful. Our team prides ourselves on providing timely and efficient delivery. We appreciate your support!
Great experience right from going into…
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and straight up stairs. Everything went so smoothly and my husband put together the bed in no time. Very simple and all parts and tools provided. This is not our first purchase from Bensons, excellent service as always.
7 augustus 2026
Antwoord van Bensons For Beds - Chippenham375
Thank you for sharing your experience with us! We are delighted to hear that everything went so smoothly for you, from browsing in-store to having your bed delivered and assembled. Our team strives to provide excellent service every time, and we appreciate your continued support. Enjoy your new bed! 🛏️😊 #Bensons #ExcellentService
Excellent service from Benson's
Excellent service from Benson's, right through from entering the store to the bed being delivered. Well done Benson's.
19 juli 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that you experienced excellent service from the moment you entered the store right through to the delivery of your bed. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service throughout highly recommended the Chippenham Store Sharon the sales advisor was really helpful & knowledgeable. The delivery was on time and 2 very professional drivers delivered the goods
17 juli 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear you received excellent service throughout your experience. It's wonderful that our sales advisor was really helpful and knowledgeable, and that your delivery was on time with professional drivers.
A clean
A clean, bright and spacious shop, with staff that were polite, helpful, but not pushy. Understood what we wanted and listened and offered advice when and where needed, made for a good experience, shop.
22 juli 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that our shop was clean, bright, and spacious, and that our staff were polite and helpful without being pushy. It's wonderful that they understood your needs and offered advice, making for a good experience.
Thank you for your review - Lauryn at Customer Care 💜
The sales lady was very helpful
The sales lady was very helpful, but there was a nan in the shop hoovering. We could barely hear ourselves think!
He knew we were struggling but continued. I could see the sales lady was quite upset by this man's behaviour.
21 juli 2026
Antwoord van Bensons For Beds - Chippenham375
We appreciate you sharing your experience. We are concerned to hear about the disruption caused by the cleaning and how it impacted your visit. We are addressing this internally to ensure a more pleasant environment for all our customers.
Thank you for your positive review - Lauryn at Customer Care
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear that you experienced good service and quick delivery with us. Thank you for your kind words!
Great customer service from Malcolm
Malcolm really listened to what I was looking for in my new bed and made the selection process very enjoyable and reassuring.
Many thanks
21 juni 2026
Antwoord van Bensons For Beds - Chippenham375
We are so pleased our team listened and made your selection process enjoyable and reassuring. We appreciate your kind words!
Team Bensons
Jeff was amazingly patient and helpful…
Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon as we entered the store. Our experience couldn’t have been better, thank you!
1 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Chippenham375
We are so pleased to hear you had such a wonderful experience in our store! It's great that our team was patient and helpful, making you and your family feel welcomed. Thank you for your kind feedback!
Team Bensons
Great customer service
Great customer service. Sharon was excellent in providing us with all the information and details we needed.
17 juni 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased our team provided excellent service and all the information you needed. Thank you for your kind feedback!
Team Bensons
Malcolm was great at providing us with…
Malcolm was great at providing us with the information we needed as well as the space to think and properly consider our puchase.
21 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so glad to hear our team provided helpful information and allowed you space to consider your purchase thoroughly. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom.
Communication was great throughout. Delivery service was great. Kept us informed and delivered on time. Could not fault whole process. Thank you
30 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear you received excellent service in-store and during delivery. It's wonderful that our team helped find the best deal and kept you informed. Thank you for your positive feedback!
Team Bensons
Managed to be served by the store…
Managed to be served by the store manager Jeff . Super helpful & very friendly whilst trying to sort a new bed & mattress for an elderly relative.
27 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear our manager provided such helpful and friendly service while assisting with your relative's new bed and mattress. Thank you for your kind words!
Team Bensons
Great service and help
Jeff the manager in Chippenham was brilliant, couldn't have been more helpful.
23 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so happy to hear about your positive experience. We appreciate your kind words.
Team Bensons
Really helpful from store to delivery
Really helpful from store to delivery, and after. Informative and I feel like I got a good deal. Very happy with my investment on two mattresses and a small double. Took the stress away. Well done Bensons and thanks
25 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so pleased to hear about your positive experience from store to delivery! It's wonderful that our team was informative and helped you feel you received a good deal. Thank you for your kind words!
Team Bensons
Their friendliness.
Their friendliness and interest in understanding and satisfying a customers needs.
21 mei 2026
Antwoord van Bensons For Beds - Chippenham375
We're so glad our team's friendliness and dedication to your needs shone through! Thank you.
Team Bensons - Jess
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.