Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4 Colindale Retail Park, Edgware Rd, NW9 6TH Colindale, London, GB
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Lees wat reviewers zeggen
Mo was absolutely fantastic and only because of him I made the purchase. Thank you,Mo. I have made several purchases with Bensons and I would highly recommend you check out your local store or onlin... Toon meer
Bedrijf heeft geantwoord
Was not looking for a bed for myself and saw the Harvard bed and wanted to know more. David was so informative and helped me with my decision to purchase and also helped find the right mattress. So... Toon meer
Bedrijf heeft geantwoord
We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Colindale684
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Verenigd Koninkrijk
- 2082009910
4,6
Uitstekend
234 reviews
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Antwoord van Bensons For Beds - Colindale684
We're so glad to hear our staff's professionalism stood out to you! Thank you for taking the time to share.
Team Bensons
Antwoord van Bensons For Beds - Colindale684
Thank you for your review.
Team Bensons
From the minute I entered the shop till…
From the minute I entered the shop till I got my bed and mattress I had no problem and felt the company runs a smooth and efficient system
Delivery men were polite and helpful
26 april 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for your lovely review! 😊 We’re so pleased everything ran smoothly from your first visit right through to delivery. Great to hear our delivery team were polite and helpful too. Enjoy your new bed and mattress — sweet dreams! 🛏️✨
Highly recommend. 5 stars!
Excellent salesperson who was honest and did his best to help us get the best deal possible.
Delivery was smooth, they came almost exacty the time they said they would and the assembly of the TV bed was quick and clean. They were polite, friendly and very thoughtful.
20 april 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for your fantastic feedback! We’re delighted to hear our salesperson provided honest advice and helped you secure the best possible deal. It’s also great to know the delivery and assembly of your TV bed were smooth, efficient, and respectful. Enjoy your new bed,
We’re so glad you had a great experience,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Colindale684
Thanks for the review! We really appreciate it,
Megan | Customer Care Specialist💜
From the sales right through to…
From the sales right through to delivery. The DIY assembly has been straightforward on all items.
Despite not purchasing from them for over a decade the quality and service remains just as good. Highly recommended.
5 april 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for your fantastic review! 😊 We’re really pleased to hear that everything—from sales through to delivery—went smoothly, and that the DIY assembly was straightforward. It’s especially lovely to know that even after a decade, our quality and service have lived up to your expectations. Thank you for your recommendation- This means the world to us,
Megan | Customer Care Specialist🛏️✨
Antwoord van Bensons For Beds - Colindale684
Lovely to hear, thank you for choosing us,
Megan | Customer Care Specialist
All good and Mo was excellent
2 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Colindale684
Thank you! 😊 We’re really pleased to hear everything was good and that Mo was excellent. We’ll be sure to pass on your kind words,
Megan | Customer Care Specialist⭐
I went to enquire about beds for my…
I went to enquire about beds for my children especially my autistic son and I explained to the staff and one staff by name of salah in Colindale branch was very helpful and explained all my queries then I ended up buying all 3 beds, I feel it’s very important for staff to know there products and approach customers before customers approach them.
1 april 2026
Antwoord van Bensons For Beds - Colindale684
Thank you so much for sharing your experience 😊 We’re really pleased to hear how supportive and knowledgeable Salah was at our Colindale branch. Understanding your children’s needs—especially for your autistic son—and taking the time to answer all your questions is so important, and it’s wonderful to know this led you to feel confident in purchasing all three beds. We truly appreciate your feedback and will be sure to pass your kind words on to Salah and the team,
Megan | Customer Care Specialist🛏️
The sales person worked very hard hard…
The sales person worked very hard hard to provide my requirements with full deduction
25 maart 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for your feedback! We’re delighted to hear our salesperson worked hard to fully understand your requirements and provide clear, detailed guidance.
We're always here if you need anything else,
Megan | Customer Care Specialist✨
The staff in the store were very…
The staff in the store were very helpful and gave good advice. The delivery guys get me updated and were very considerate
29 maart 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for the great feedback! 😊 We’re really pleased to hear the store team were helpful and gave good advice, and that the delivery team kept you updated and were so considerate. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
We bought a new bed and mattress and…
We bought a new bed and mattress and were served very well at the store. But when it came to day of the delivery the delivery team was extremely rude unfriendly. They left us with a wrapped in dirty plastic mattress on our new bad, when I asked them to unpack it they just said we're not doing it. They left us elderly customers with dirty plastic wrapping to remove and clear when we have paid for full service of delivery and unwrapping etc.
I complained on their customer services and have not yet had any response.
20 maart 2026
Antwoord van Bensons For Beds - Colindale684
Thank you for your feedback. We’re sorry to hear about your delivery experience, particularly given you had paid for a full delivery and unpacking service. This is not the standard we expect. We can confirm that your concerns have since been raised internally with the relevant team, and this is being reviewed with your directly. We appreciate you bringing this to our attention and apologise for the inconvenience caused,
Megan | Customer Care Specialist
Store manager Mr Mo was very helpful…
Store manager Mr Mo was very helpful with showing us the things we wanted and explaining all the offers the store had going on and very polite. Great experience.
19 maart 2026
Antwoord van Bensons For Beds - Colindale684
Thank you so much for the lovely review Mr Randeer! ⭐
We’re delighted to hear that Mr Mo took such great care of you — showing you everything you needed, explaining all the offers, and being wonderfully polite throughout.
Amazing to hear you had a great experience in store,
Megan at Customer Care💜
David was very helpful and…
David was very helpful and knowledgeable and made it very easy to purchase a new mattress. The store had a special offer on too so that was a bonus!
16 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Colindale684
Thank you for giving us 5 stars Lucy! Wonderful to hear David made everything so easy — his knowledge and helpfulness really shine through 😊🛏️ And getting a special offer on top is always a great bonus! Enjoy your new mattress,
Until next time, take care,
Megan at Customer Care!💜
Mo was very clear on with the benefits…
Mo was very clear on with the benefits of the mattress and guidance of how to choose the right one of us.
11 maart 2026
Antwoord van Bensons For Beds - Colindale684
Dinesh Hirani,
We appreciate you taking the time to leave us a review! We're so glad to hear that our team member was helpful in guiding you to the perfect mattress.
Team Bensons
I am so happy for the bed
9 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Colindale684
We're so happy that you are pleased with the bed. Thank you for sharing your positive experience with us; we appreciate it.
Thank you for your positive review - Lauryn at Customer Care.
Antwoord van Bensons For Beds - Colindale684
Thank you so much for your lovely feedback! We're delighted to hear you received brilliant service. – Megan at Customer Care
My experience was brilliant in every…
My experience was brilliant in every way on ordering and delivery
26 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Colindale684
Maureen McConnell,
We're so glad your ordering and delivery experience was brilliant in every way! Thank you for sharing your positive feedback with us.
Team Bensons
A good unhurried explanation about the best options for my bed purchase
A good unhurried
23 februari 2026
Antwoord van Bensons For Beds - Colindale684
We’re so glad you had a great experience with us- a calm, unhurried approach is exactly what we aim for.
Take care and see you again soon,
Megan at Customer Care
IGel bed set
I ordered my iGel bed set from Benson's & I was very pleased with the customer service on site. Unfortunately the bed came faulty but Benson's arranged a whole replacement straight away.
The new bed was delivered by the amazing K & J.
Very satisfied with the final product & I would definitely recommend Benson's for the quality of service & products
20 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Colindale684
Thank you so much for your review! We’re delighted to hear you were pleased with the in‑store customer service, and although we’re sorry your first bed arrived faulty, we’re glad the replacement was arranged straight away. Wonderful to hear the new bed was delivered by the amazing K & J and that you’re very satisfied with the final result. We really appreciate your recommendation,
Megan at Customer Care
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