The experience in store was second to none. Claire the assistant brilliant once we had said exactly what we wanted. She proceeded to tell us all about the beds mattresses and headboards. Also the offe... Toon meer
Bedrijf heeft geantwoord
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Buying a bed from Bensons was very trouble free and easy. The staff in the shop in Crewe were very helpful and knowledgeable. We were kept up to date regarding the beds manufacture and preparation. It... Toon meer
Bedrijf heeft geantwoord
Great service, we were shown the area of the products we were looking for and left to browse at our leisure. No pressure selling or advisor standing by you. Both purchase and organising a delivery t... Toon meer
Bedrijf heeft geantwoord
Absolutely the best bed and mattress we’ve ever had! The manager was very helpful while we were browsing in the store, and gave us a lot of information about the various beds and mattresses. We chose... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Crewe641
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Verenigd Koninkrijk
- 1270213967
4,8
Uitstekend
235 reviews
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Amazing experience
10 juli 2023
Antwoord van Bensons For Beds - Crewe641
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Antwoord van Bensons For Beds - Crewe641
Thankyou so much for taking the time to leave us with this review - Team Bensons
EXCELLENT CUSTOMER SERVICE
30 juni 2023
Antwoord van Bensons For Beds - Crewe641
Thankyou so much for taking to the time to leave us your lovely comments - Team Bensons
Antwoord van Bensons For Beds - Crewe641
Hi Mitch, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Crewe store.
Team Bensons
The staff at the office was welcoming…
The staff at the office was welcoming and showed us how to select the type of bed we need.
30 mei 2023
Antwoord van Bensons For Beds - Crewe641
Thank you for your 5* review! -Team Bensons
Good Service
Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.
17 mei 2023
Antwoord van Bensons For Beds - Crewe641
This is wonderful to hear Paul! Thank you for your feedback. -Team Bensons
Excellent service
Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.
6 mei 2023
Excellent customer service from Dave…
Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.
We only went in for advice and ended up buying as we were so impressed with service
23 april 2023
We went in knowing what we wanted
We went in knowing what we wanted, having looked on the website beforehand. We were shown the item, a bed settee, and how it worked. Staff friendly and efficient.
21 april 2023
the staff were great helping us to…
the staff were great helping us to choose and then setting up the finance
19 april 2023
The staff were very helpful
The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.
16 april 2023
Great service
Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.
8 april 2023
Claire was friendly
Claire was friendly, listened to my requirements and provided excellent advice.
2 april 2023
Very friendly staff offered advice with…
Very friendly staff offered advice with no pressure to purchase
30 maart 2023
Sales assistant at Crewe was a great…
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
21 maart 2023
Thanks Claire from Crewe wonderful shopping experience.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
21 februari 2023
Bensons @ Crewe no:1
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
15 februari 2023
Good bed choice at reasonable prices
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
16 februari 2023
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