1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept infor... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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Lees wat reviewers zeggen
Customer service was great very informative which helped to make our decision on which mattress would suit our needs. We were kept informed of progress on the manufacture of our mattress, it arrived... Toon meer
Bedrijf heeft geantwoord
Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Toon meer
Bedrijf heeft geantwoord
We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard. Her knowledge and expert advice helped in our decision to purchase exact... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Derby Meteor332
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Verenigd Koninkrijk
- 1332835400
4,7
Uitstekend
467 reviews
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Shop assistant Jai was very…
Shop assistant Jai was very knowledgeable. We chose the bed, he talk to us about the mattress.. we are very happy. The bed and mattress are great. Sleeping well. Thank you
13 oktober 2026
Very professional staff with good…
Very professional staff with good knowledge offering a wide range of excellent options
26 oktober 2026
Review zonder uitnodiging
Jamie was very welcoming and…
Jamie was very welcoming and knowledgeable about the beds. The experience of buying the bed was straightforward, simple and fast. Would definitely recommend
25 oktober 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Mattress purchase
Sales person in store helpful, no pressure to purchase, delivery on time as per schedule.
15 oktober 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mick thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Poor service
Poor service, will be speaking with CEO Nick Collard regarding the last 3 days total shambles from start to finish at the Derby UK store.
12 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mark A Holland, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn’t the service we aim to deliver.
Comfy Mattress.
Customer service was great very informative which helped to make our decision on which mattress would suit our needs.
We were kept informed of progress on the manufacture of our mattress, it arrived on time and delivery gents were extremely helpful.
Many thanks Bensons.
2 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you in finding the perfect mattress. It's great to know that you appreciated the updates and timely delivery. We look forward to serving you again in the future!
We have now completed our third return…
We have now completed our third return to Bensons and it would have been nice to have been met by pots of tea and plates of cream cakes. Now that would have earned you the full 5 stars and Anan a bonus.
3 oktober 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mr Ian Frearson, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.
Purchase from Derby shop I was told by staff I woujd receive a…
I was told by staff I woujd receive a credit note for any difference in price if I changed my mind, and I did change my mind to a cheaper mattress. I was given your head office number to request refund instead only to be told by them you don't do credit notes and I would lose the £1000 difference in my choice, after many discussions a gentleman agreed to let me have a 2nd mattress, £799 which I gave my son, or I woujd have lost a lot of money, it then took several calls to get my local shop to clear the balance trying to charge me for the 2nd mattress, it has been a nightmare after following the death of my husband in February which is why I was making the bed purchase on 30th june. Never ever again and I'll make sure my friends don't suffer the same experience. The 2nd mattress was finally delivered to my son on 6th october 2026.
30 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Derby Meteor332
Hi Out Of The Box, thanks for taking the time to let us know about your experience. We are sorry this hasn’t met your expectations, this isn’t the service we aim to deliver.
Antwoord van Bensons For Beds - Derby Meteor332
Hi Yvonne Pallett, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Everting from visiting the showroom (in…
Everting from visiting the showroom (in Derby), to getting advise on the the most appropriate mattress, to delivery was brilliant.
5 oktober 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mr Moreton thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Antwoord van Bensons For Beds - Derby Meteor332
Hi Nb Thank you for leaving such lovely feedback.
Excellent service friendly staff
Excellent service friendly staff. Very happy with bed base.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Derby Meteor332
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our friendly staff and that you're happy with your bed base. Your satisfaction is our priority, and we look forward to serving you again!
1st class service from the staff in the…
1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept informed on the making delivery date waa given on purchase and a 3hr slot which is really better than just anytime. Delivery guys were very nice indeed they took the bed upstairs with care brilliantly.
28 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Derby Meteor332
Hi Gill Bloor, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Great customer service and also very…
Great customer service and also very friendly and efficient from the sales person in the shop to the delivery drivers
24 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mr Nicholson thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Welcoming staff and helpful also very…
Welcoming staff and helpful also very informative
21 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mrs Short, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Positive all round
Bought from Bensons in Derby. Very helpful and friendly assistant. Good price. Quick delivery, carried out as promised. Oh, and a nice bed too. What's not to like?
14 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Robert Mee thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Very good salesman who helped us to…
Very good salesman who helped us to find the product that suited us
16 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Hi Mr Lamb Thank you for leaving such lovely feedback.
Attitude of staff
14 september 2026
Antwoord van Bensons For Beds - Derby Meteor332
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience. Team Bensons.
Antwoord van Bensons For Beds - Derby Meteor332
Thank you for your kind words! We are so pleased to hear that our Aman was friendly and helpful. We truly appreciate your positive feedback!
Team Bensons
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