On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... Toon meer
My partner and I found the whole experience very easy and stress free. Both Kiera and Iain were very professional and accommodating and we couldn't recommend highly enough!
Bedrijf heeft geantwoord
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Dundee658
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, Verenigd Koninkrijk
- 1382817578
4,9
Uitstekend
398 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
professional from start to finish
Was professional from start to finish, good price and good quality bed and mattress, delivery team were excellent
29 april 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for the amazing review! We strive to provide our customers with top-notch service and products. We are so glad to hear that your experience with us was professional, with great pricing and quality. Our delivery team is always here to make your experience even better. Thank you for choosing us, Megan at Customer Care
Great Service and Angus was really…
Great Service and Angus was really helpful and precise
30 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for your feedback! We are thrilled to hear that you had a great experience with us and that Angus was able to provide helpful and precise service. We appreciate your support and look forward to seeing you in the future, Megan at Customer Care
Good customer service instore and very…
Good customer service instore and very informative certainly knows his stuff.
27 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for your positive review! We strive to provide excellent customer service and are glad to hear that you found our staff knowledgeable and helpful. We appreciate your support, Megan at Customer Care
Comfy. Bed
Ian was very professional and very knowledgeable and helpful on helping us . Would definitely recommend him
28 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for sharing your positive experience with Ian! We are thrilled to hear that he was able to provide professional and knowledgeable assistance. We appreciate your recommendation and look forward to continue helping you in the future, Megan at Customer Care
We dealt with angus
We dealt with angus,
Very knowledgeable, and let us try all different types of mattress so we knew we were buying the correct one we wanted,
A good deal over the weekend with 10% off also, angus explained everything and different extra cover options etc
Would definately return again, very pleased with service which is very refreshing from other stores
26 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Dundee658
Thank you for your kind words! We are thrilled to know that our dedicated team member, Angus, provided you with a positive shopping experience. Our goal is always to help our customers find the perfect mattress and we are glad you got to try out different options. Thank you for choosing us, Megan at Customer Care
Bed delivery from Bensons for Beds
The delivery guys were great. They respected my property when bringing the items in. They were friendly. They cleared away all packaging and left everything tidy. I am very happy with everything from buying the bed in store to the delivery and building of the bed
25 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Dundee658
We are thrilled to hear that you had a positive experience with our delivery team. We pride ourselves on providing exceptional service and ensuring that our customers' properties are treated with care. Thank you for choosing us for your bed purchase, Megan at Customer Care
A pleasant experience.
Freindly and knowledgeable staff who gave honest and factual information. A pleasant experience overall.
23 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for your kind words, we strive to provide friendly and knowledgeable service to all of our customers. We are glad to hear you had a pleasant experience with us, Megan at Customer Care
Thank you Iain for all your help made…
Thank you Iain for all your help made our shopping experience a pleasant one.
Not so good when they email to change the delivery date by a week, especially when the person is moving to a new home and is now left without a bed.
24 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Dundee658
Thank you so much for your kind words, we are thrilled to hear that you had a pleasant shopping experience with us thanks to Iain's assistance! We appreciate the feedback and hope to see you again soon. Have a great day, Megan at Customer Care
Angus was very experienced and…
Angus was very experienced and informative, he attended to us throughout the process and purchase of our new bed.
23 juli 2025
Antwoord van Bensons For Beds - Dundee658
We are thrilled to hear about your positive experience with Angus! Our team prides ourselves on providing knowledgeable and attentive service during the purchasing process. Thank you for choosing us for your new bed, Megan at Customer Care
Marvellous
My advisor Ian was absolutely wonderful. He was polite, welcoming , knowledgeable and mannerable. He couldn’t do enough for me which resulted in me finding and purchasing the ideal bed, mattress and pillows.
I would highly recommend this store.
Marvellous.
20 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for the fantastic review! We are so happy to hear that Ian provided you with excellent service and helped you find the perfect bed, mattress, and pillows. It means a lot to us when our customers are satisfied and we truly appreciate the recommendation. Take care, Megan at Customer Care
Positive experience
Ian was very helpful and took time to listen and understand our needs.
There was no pressure to go for the most expensive option instead he was focused again on our needs.
When we returned to purchase he was busy but the other staff were equally helpful.
Overall a very positive experience.
15 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for sharing your positive experience with us, we're glad Ian was able to assist you and our team was able to make your visit a pleasant one. We always strive to prioritise our customers' needs and provide excellent service. We look forward to seeing you again in the future, Megan at Customer Care
Really great service in store from Iain
Really helpfully talked through our options. Iain was massively helpful in making sure we got what we needed on the day and talked through various offers and options. Looking forward to our new mattress and a better night's sleep. Thanks again
13 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Dundee658
Thank you for sharing your positive experience with us! We are thrilled Iain was able to assist you in finding the perfect mattress for a better night's sleep. We can't wait for you to try it out! Sweet dreams. Megan at Customer Care🛌
Positive review
We had a wonderful time shopping at bensons for bed. Ian was absolutely fantastic and helpful. We got exactly what we needed at an amazing price. Extremely happy!
11 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Dundee658
Thank you for choosing Bensons for Bed for your shopping needs. We are thrilled to hear that Ian provided excellent service and helped you find exactly what you needed at a great price. We appreciate your business and look forward to seeing you again in the future! Happy sleeping! Megan at Customer Care😊
Bobby was a great help
Bobby was a great help. Gave us plenty of time to try out different mattresses
9 juli 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for your wonderful review! We strive to give our customers the best experience possible, and we're glad Bobby was able to assist you in finding the perfect mattress. We value your satisfaction and appreciate your business with us, Megan at Customer Care
Antwoord van Bensons For Beds - Dundee658
Thank you for your positive feedback! We take pride in our wide selection of beds for our customers to choose from. Our goal is to ensure that you find the perfect bed for your needs. Come back and see us soon, Megan at Customer Care
Marlyn was excellent!
I was served by Marlyn. I was immediately impressed by her knowledge. After looking at a few beds she left me to browse around myself trying out more beds for comfort. I finally selected an “Extra Firm.” There were a couple of optional extras which Marlyn offered, but not in a pushy way, I did decline these. Extra insurance etc. the whole shopping experience ( I hate shopping) from start to finish was great. Looking forward to my new mattress and hope it helps with my sciatica.
28 juni 2025
Antwoord van Bensons For Beds - Dundee658
Thank you for choosing us for your mattress needs! We are happy to hear that Marlyn provided exceptional service and made your shopping experience enjoyable. We hope your new "Extra Firm" mattress helps with your sciatica. Thank you for your business, Megan at Customer Care
Friendly and approachable
Angus was very friendly and informative. Was not pushy at all. Lovely after sales care so far also.
27 juni 2025
Antwoord van Bensons For Beds - Dundee658
Hi Claire Nicol. Thank you for leaving such lovely feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Antwoord van Bensons For Beds - Dundee658
We appreciate your positive feedback! We're glad our helpful and friendly staff provided a clean shopping environment for you. Take care, Megan at Customer Care
Angus from Dundee branch got us exactly…
Angus from Dundee branch got us exactly what we were looking for. Great service.
26 juni 2025
Antwoord van Bensons For Beds - Dundee658
We're happy to hear that you received great service and that we could meet your needs. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Very helpful staff.
Morgan in the Dundee store was very patient and helpful during our multiple visits to the store to make up our minds.
20 juni 2025
Antwoord van Bensons For Beds - Dundee658
We are happy to hear that you found our team member in the Dundee store to be patient and helpful during your visits. Thank you for your positive feedback, Megan at Customer Care.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.