Buying a new mattress from Benson for Beds was a fantastic experience. From the minute we walked into the shop, late one October Saturday afternoon, we were made to feel like one of the fa... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from purchasing the bed to delivery and build of the bed . The salesman gave us just the right amount of information when we went into the shop without overwhelming us and left us to... Toon meer
Bedrijf heeft geantwoord
We arrived at Bensons for Beds East Kilbride, and we were greeted by James, a salesperson there, who was very polite and knowledgeable and who guided us through the whole process of choosing the corre... Toon meer
Bedrijf heeft geantwoord
Having never used Bensons previously, I was super impressed with your salesman James in your East Kilbride branch. Apart from being friendly, he was very knowledgeable and went out of his way to help... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - East Kilbride657
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit A Mavor Avenue, G74 4QX, East Kilbride, Lanarkshire, Verenigd Koninkrijk
- 1355222651
4,8
Uitstekend
358 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best for Beds
Everything went as you'd want it and expect it to.
Excellent from purchase to delivery to install.
2 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - East Kilbride657
We're so happy everything went smoothly, from your purchase to the delivery and installation. Thank you for letting us know about your excellent experience!
– Thank you, Jess- Team Bensons
Stuart at the ek store was very…
Stuart at the ek store was very attentive to our needs great service
Would highly recommend
4 december 2025
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that you received great service and that your needs were met with such attentiveness. We appreciate your recommendation and feedback.
– Thank you, Jess- Team Bensons
Highly Recommend — Friendly and Helpful Staff
We recently bought a wardrobe from Bensons in East Kilbride and had an excellent experience from start to finish. The customer service was fantastic—everyone we spoke to was incredibly friendly, helpful, and patient. They made the whole process easy.
We’re very happy with our purchase and would definitely recommend Bensons to anyone looking for quality furniture and great service!
30 november 2025
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that you had an excellent experience at our East Kilbride location. It's great to know our team was friendly, helpful, and patient, making your purchase easy. Thank you for recommending us!
Excellent staff who had excellent…
Excellent staff who had excellent knowledge about their products
Would highly recommend
25 november 2025
Antwoord van Bensons For Beds - East Kilbride657
Thank you for your kind words! We’re delighted to hear that our staff provided excellent service and demonstrated great product knowledge. Your recommendation means so much to us.
Thank you for your positive review – Lauryn at Customer Care 💜
East Kilbride store
East Kilbride store
Jenny the salesperson was ever so helpful and was great at communicating with us.
Would highly recommend 👌
20 november 2025
Antwoord van Bensons For Beds - East Kilbride657
Thank you for your kind words! We’re delighted to hear Jenny was so helpful and communicated clearly throughout your visit. Recommendations like yours mean the world to us! 💜
Thank you for your positive review – Lauryn at Customer Care
Friendly and helpful staff
15 november 2025
Antwoord van Bensons For Beds - East Kilbride657
We appreciate you mentioning our team's friendly and helpful service; we are so glad that you had a wonderful experience with us!
We truly appreciate your feedback.
Megan at Customer Care
From when we entered the shop nobody…
From when we entered the shop nobody pestered us once we decided what bed and mattress we wanted staff couldn't have been more helpful showing us different coloured bed bases till wedecided
16 november 2025
Antwoord van Bensons For Beds - East Kilbride657
We're glad you enjoyed your experience and found our staff helpful when choosing your bed and mattress Mr and Mrs Coats. Thank you for your positive feedback; we appreciate it.
We looking forward to welcoming you back again in the future,
Megan at Customer Care
My husband and I went out 2 weeks ago…
My husband and I went out 2 weeks ago to purchase a new mattress. We went to many places, the last 1 being bensons for beds. Jenny came and told us to take a good look about and try the mattress’s out. She left us to get on with it. No pressure from her whatsoever, she was very helpful and knowledgeable answered all our questions. We ended up going back on the 15th of November with our daughter. Jenny remembered us from before. We ended up purchasing 2 mattresses 1 for ourselves and my daughter purchased 1 for herself. Would definitely recommend Jenny for anyone looking to buy mattress or full bed. She get 10/10 from us.
15 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that you had such a positive experience! It's great to know that you felt comfortable and supported during your mattress search. We appreciate your recommendation and are so glad we could help you and your daughter find the perfect mattresses.
Take care and see you again soon,
Megan at Customer Care
great advice
Great advice and given time to reflect- no pressure sales just good salesmanship
12 november 2025
Antwoord van Bensons For Beds - East Kilbride657
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Bensons East Kilbride
James was extremely helpful when I was looking for a new mattress. He made sure to keep within my price range and his knowledge was great! Super friendly staff- would definitely recommend!
7 november 2025
Antwoord van Bensons For Beds - East Kilbride657
We’re delighted to hear James provided such helpful guidance and ensured you stayed within your budget. It’s great to know his knowledge and friendly approach made your experience so positive. Thank you for an amazing review Sophia – Lauryn at Customer Care 💜
Helpful staff, great bed
On our 3 visits to the store the staff were all friendly and very helpful. The bed is sturdy and was very reasonably priced. It was easy to build and looks good.
22 oktober 2025
Antwoord van Bensons For Beds - East Kilbride657
We’re so pleased to hear that our team provided friendly and helpful service during all your visits. It’s great to know your new bed is sturdy, easy to assemble, and looks fantastic – all at a great price!
Thank you for your positive review Jill 💜
Lauryn at Customer Care
Very helpful and straight forward
Very helpful and straight forward. No pestering . Gave us plenty of time to look around and make our decision.
16 oktober 2025
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that our team was helpful and straightforward, providing you with ample time to explore and decide. Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
Helpful member of staff & delightful…
Helpful member of staff & delightful delivery men
25 oktober 2025
Antwoord van Bensons For Beds - East Kilbride657
We're so happy to hear our staff was helpful and our delivery men were delightful! We appreciate you sharing your positive experience with us.
Wishing you all the best until next time,
Megan at Customer Care!
Antwoord van Bensons For Beds - East Kilbride657
We appreciate you sharing that our staff were amazing and explained everything brilliantly. We're so glad you had a positive experience,
Megan at Customer Care
Antwoord van Bensons For Beds - East Kilbride657
Thank you so much for your wonderful feedback! We're delighted to hear you had a superb experience. Our team is committed to providing top-quality service with a friendly touch, and it's great to know we're making a positive impact. If there's ever anything more we can do for you, please don’t hesitate to reach out!
Megan at Customer Care!
Great experience
Knowledgeable assistant, helpful and friendly
Good deal given on purchase
Good delivery time agreed
29 oktober 2025
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that our assistant was knowledgeable, helpful, and friendly! We're also glad you received a good deal and delivery time.
Your satisfaction means the world to us,
Megan at Customer Care!
We were met by James at the East…
We were met by James at the East Kilbride store. Tbh if it was not for James, I probably wouldn’t have bought anything but would have gone online and not been satisfied. Instead, we have come away with new mattresses, a bed and have now come back to organise a wardrobe.
An excellent asset Bensons for Beds.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - East Kilbride657
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was so helpful and that you found exactly what you needed. Thank you for an amazing review – Lauryn at Customer Care 💜
Great experience
Everything from the show room experience to the delivery is outstanding. Customer service is exemplary. Communication with the customer is very clear, professional but friendly. We have already recommended Bensons to our friends and family. We will definitely return for future purchases. A refreshing change that a company cares so much. Thank-you
21 augustus 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - East Kilbride657
We appreciate you sharing your positive experience, from the showroom to delivery. It's great to hear that you found our customer service exemplary and our communication clear. We're glad you'll recommend us and return for future purchases.
See you next time! Megan at Customer Care 😊
Excellent customer service
The customer service was excellent
Explained everything clearly about all the various beds and mattresses. Encouraged me to try out the various mattresses. Explained about the delivery and answered all my questions and concerns regarding dates times for delivery and also preparation for the delivery. Also let me know I would be emailed 3 days before delivery. The assistant manager James and his colleague was very helpful.
12 oktober 2025
Antwoord van Bensons For Beds - East Kilbride657
We appreciate your positive feedback! We're happy to hear that you received excellent customer service and clear explanations about our beds and mattresses. It's great to know that your concerns were addressed, and you felt prepared for delivery. Thank you,
Megan at Customer Care
I bought the Edgemont bed end of 2023…
I bought the Edgemont bed end of 2023 and there was an issue with an incorrect part.
Stuart at East Kilbride could not have been more helpful going the extra mile to help me and even speaking with the guys from Bensons that were building my bed.
Fast forward to today were I had another issue with my bed and I called and luckily spoke with Stuart again.
He is such a friendly helpful man that nothing is a bother for.
On both occasions he helped me and calmed me when I was frantic.
A credit to your company- I will never shop anywhere else now!
12 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - East Kilbride657
Thank you so much for sharing your experience! We’re delighted to hear that Stuart at East Kilbride went above and beyond to help you—not just once, but twice. It’s wonderful to know he was there to support you and keep things calm. Thanks for your loyalty; we look forward to helping you for years to come!
Megan at Customer Care⭐
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.