Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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Lees wat reviewers zeggen
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason... Toon meer
Bedrijf heeft geantwoord
Straightforward from start to finish. Very helpful selecting the right mattress for us at their showroom. (Thank you Sherelie) Kept updated as the mattress was manufactured to our specifications... Toon meer
Bedrijf heeft geantwoord
Richard, the salesman at the Harrogate branch, was so helpful. He showed us different beds and mattresses. We got a delivery date arranged whilst we were buying. The delivery men were quick and effici... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Harrogate236
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Verenigd Koninkrijk
- 1423536017
4,9
Uitstekend
237 reviews
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'Showroom to Bedroom' experience
'Showroom to Bedroom' experience.
Buying our first bed together as a married couple we naturally had a few questions and changed our mind a few times. Shirelle (At Harrogate) was very patient and did not mind showing us the same things a few times!
Delivery came in the planned allotted time and delivery team where fabulous - Colin & Rhys - professional and courteous and went above and beyond!
7 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear about your positive experience buying your first bed together! It's great that the team was patient and helpful, and that the delivery was professional and courteous. Thank you for sharing your feedback!
Excellent product and great sales and…
Excellent product and great sales and delivery team
2 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harrogate236
We appreciate you sharing your experience with us. We're so glad to hear that you loved our product and our sales and delivery team!
Everyone was very helpful with getting…
Everyone was very helpful with getting our new bed to delivery
2 februari 2026
Antwoord van Bensons For Beds - Harrogate236
We appreciate you letting us know everyone was very helpful with your new bed delivery! We're so happy to hear about your positive experience.
Very helpful staff
Very helpful staff, very patient too as we looked at several beds & mattresses.
Fast delivery, great communication & lovely delivery staff. Very pleased thank you.
27 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We're so happy to hear that our staff were helpful and patient while you chose your bed and mattress. It's also great to know you were pleased with our fast delivery and communication!
Your thoughts help us grow—thank you!
Megan at Customer Care
Knowledgeable and patient staff
Knowledgeable and patient staff.
I must have tried every mattress in the shop at least twice until I found the one that felt right. She even took a mattress off a flat base bed and put it on a slat base so I could feel the difference.
I now have the perfect mattress for myself and am sleeping much better.
22 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that our colleague's knowledge and patience helped you find the perfect mattress. We appreciate you taking the time to share your positive experience and that you are now sleeping much better.
It was great because the range is…
It was great because the range is excellent, every thing went well until we were about to pay then the bombshell landed when we were asked “would you like it your purchase delivered?” Okay…. Then that will cost you a further £45.00 plus £50.00 to recycle your old mattress! The total cost of the extras to well over £100 on top of the considerable original price! Not happy about that! Very disappointed indeed.
24 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We appreciate your feedback and are glad you liked our range. We're sorry the delivery and recycling costs weren't clear and negatively impacted your experience. We'll review how this information is communicated to avoid similar disappointments.
Really positive experience......already…
Really positive experience......already had an idea what mattress we wanted but after speaking to ' Shireille' the lovely sales assistant we were given all the information to make the right decision.
23 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We're so glad you had a positive experience and that our sales assistant provided the information needed to make the right mattress decision. Thank you for your feedback!
Great professional service.
We received a great professional service from Ann. She was very knowledgeable and helpful in helping us choose the right mattress.
19 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that you received great professional service! It's wonderful that our team member was knowledgeable and helpful in choosing the right mattress for you. Thank you!
Antwoord van Bensons For Beds - Harrogate236
Thank you so much! 😊 We’re really glad you enjoyed the great service and found our team helpful. We truly appreciate you taking the time to share your feedback!
Your thoughts help us grow—thank you!
Megan at Customer Care
Straightforward purchase of sofa bed…
Straightforward purchase of sofa bed with delivery arrangements
8 januari 2026
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that your sofa bed purchase and delivery went smoothly. Thank you for your positive review – Lauryn at Customer Care 💜
From start to finish a perfect experience!
From start to finish, a perfect experience.
In the shop we were greeted warmly, offered assistance and helped with a first priced bed. Paperwork completed and delivery booked all within an hour…
Andy and andy were great at delivery. They called ahead, cracked on and got the bed sorted quickly! Cleared away all rubbish and got on their way. Superb service from professionals.
16 december 2025
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that you had a perfect experience from start to finish. It's great to know that you were greeted warmly and received helpful assistance in our shop, and that our delivery team provided superb service. Thank you for your positive review – Lauryn at Customer Care 💜
From a sceptic to a convert!
From a sceptic to a convert!
Really, really great staff and service from start to finish. Couldn’t recommend them enough and frankly staggered in this day and age!
15 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and are so glad we could exceed your expectations. Thanks for the great feedback!
Appalling sale and customer experience
Appalling sale and customer experience. Delivery team were good though
15 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harrogate236
We regret your dissatisfaction with the sale and experience. We appreciate the delivery team feedback and will review your comments.
Richard in Harrogate store was very…
Richard in Harrogate store was very knowledgeable and helped me to choose the right mattresses. Highly recommend
28 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that the assistance provided in choosing the right mattresses met your needs and is exactly what we strive to do everyday!
Team Bensons - Keaton
Excellent service from our experience…
Excellent service from our experience in the Harrogate showroom, communication before delivery and the actual delivery itself
27 november 2025
Antwoord van Bensons For Beds - Harrogate236
We’re delighted to hear you experienced great service and found our team helpful and the delivery went smoothly! Thank you for sharing your feedback. 💜 Thank you for your positive review – Lauryn at Customer Care.
Having just received my new bed
Having just received my new bed, l must say what a wonderful experience of dealing with bensons beds. From start to finish all was first class. My bed was installed quickly and efficiently, by Jason and Steve plus all rubbish removed. So many thanks to Shirelle in particular who organised everything without hassle.
Shirelle & bensons beds take a bow you are both fantastic.
5 december 2025
Antwoord van Bensons For Beds - Harrogate236
Thank you for sharing such wonderful feedback! We’re delighted to hear your experience was first class from start to finish. It’s great to know Jason and Steve handled the installation efficiently and removed all packaging, and that Shirelle made the process hassle-free. We’ll be sure to pass on your kind words—they’ll be thrilled! 💜 Thank you for your positive review – Lauryn at Customer Care
Sleepwell
IWe could not fault the experience when looking for a sofabed . The sales man was very helpful . He opened the bed for us to apprieciate the size and to give us instructions on how the bed is coverted to a bed from sofa . So easy ,wonderful The saleman was not pushy in anyway and would answer any questions we had .
5 december 2025
Antwoord van Bensons For Beds - Harrogate236
Thank you for sharing your experience! We’re delighted to hear that our team member provided clear guidance and demonstrated the sofa bed for you, making the process simple and stress-free. It’s great to know you felt supported without any pressure. 💜 Thank you for your positive review Judith – Lauryn at Customer Care.
Very attentive sales assistant and very…
Very attentive sales assistant and very helpful delivery drivers
8 december 2025
Antwoord van Bensons For Beds - Harrogate236
We’re thrilled to hear our sales assistant was attentive and that the delivery drivers provided such helpful service! Teamwork makes all the difference. 💜 Thank you for your positive review Annabel – Lauryn at Customer Care
Knowledgeable manager harrogate store
4 december 2025
Antwoord van Bensons For Beds - Harrogate236
We're glad you found the manager knowledgeable. We appreciate your positive feedback and time!
– Thank you, Jess- Team Bensons
Easy and successful shopping experience
I was looking for a new mattress. The sales person, Shirley, was very helpful and informative. I found a mattress and also a bed due to them both being reduced. I was offered 0% finance and details printed out for me to review before deciding to buy. I went back a week later and placed the order.
25 november 2025
Antwoord van Bensons For Beds - Harrogate236
We're happy to hear that you found our team member helpful during your mattress search. It's great you found a mattress and bed that suited your needs and that the finance details were useful. Thank you for your positive feedback.
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