Very happy with the overall service of Bensons for Beds. Our sales advisor Nathan in the Kidderminster branch was absolutely brilliant with his advise and knowledge and we did not feel harassed o... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Lees wat reviewers zeggen
We got a great deal purchasing a showroom mattress that was exactly what we were looking for. Well wrapped for collection. The staff were supposed to help me load the mattress (it was collection on... Toon meer
Tom our sales rep went above and beyond to get us what we needed and listened to us and helped us choose the right bed and mattress he was so good
Bedrijf heeft geantwoord
Salesman was very helpful and a quick sale. Regular updates on delivery and reminder of delivery date. Tracking available showing location of lorry and number of your drop off out of total number... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Kidderminster373
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Verenigd Koninkrijk
- 1562747833
4,9
Uitstekend
282 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful salesman nothing to much trouble
7 november 2023
Melvyn from Kidderminster store was…
Melvyn from Kidderminster store was extremely helpful and very friendly
10 november 2023
Instore experience was great
Instore experience was great. Helpful and not pushy staff, despite ordering at close of business. Let’s see if they deliver on time?
19 oktober 2023
Excellent customer service
Excellent customer service. I knew which mattress I wanted, Tom answered a couple of questions but did not attempt to upsell.
18 oktober 2023
Helpful knowledgeable staff
Helpful knowledgeable staff, no pressure sales person. Everything explained clearly regarding the beds, mattress, delivery, guarantee etc.
24 september 2023
Good service and a bargain of a bed.
18 september 2023
A really helpful staff
A really helpful staff who gave us clear helpful information.
14 september 2023
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
The gentleman let me browse without…
The gentleman let me browse without being intrusive and was there when I needed his advise and opinion on the mattress that I purchased
2 september 2023
Antwoord van Bensons For Beds - Kidderminster373
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Antwoord van Bensons For Beds - Kidderminster373
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Good choice of mattresses Mel was…
Good choice of mattresses Mel was helpful knowledgeable with a pleasant attitude.
29 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Mel was incredibly helpful
Mel was incredibly helpful. Not at all pushy everything was sorted for us in a friendly professional way. I would certainly recommend this shop in the basis of my experience.
27 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Thank you for your 5* review! -Team Bensons
Very helpful sales person
Very helpful sales person. Arranged delivery with courier as I bought a display item.
27 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Great all round service
Melvyn at Kidderminster branch helped us with selecting the right bed and we went back to him to purchase our wardrobe. There was a problem with the size of the one-piece bed headboard on delivery day (unable to get round the stair well corner in our house). The delivery guys and central customer service sorted it straightaway and, ultimately, Melvyn organised replacement. This made it all a non-stressful time and things rectified straightaway. Needless to say, we had an amazing first night’s sleep on our new bed and look forward to new style headboard and then wardrobe in coming weeks.
22 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Thank you so much for your great review, Sarah! You deserve nothing less than great customer service! I will pass this back to the store so that Melvyn can be given the credit he deserves. - Team Bensons
Lovely staff
Tom was the colleague that helped me and my partner, he had so much patience and care. He was very personable and friendly, we had a lovely experience and are extremely happy with our purchases
18 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
This is wonderful to hear! We're happy to hear Tom was so helpful. -Team Bensons
Friendly staff who were very helpful
11 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Denise,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Friendly informative knowledgeable…
Friendly informative knowledgeable staff
Very attentive on our requirements with great advice and willing to find ways to offer extra value
9 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Walker,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service
Friendly knowledgeable staff, not in your face when you first arrive in store. Listened to what we said and gave sound advice. Not pressurised into buying which we appreciated
5 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Stuart
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Nathan was very helpful and was not…
Nathan was very helpful and was not pushy sales man in the kidderminster branch. good range of beds to try
6 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Mr Brown.
Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Fantastic salesman.
The salesman made our experience great. Mel at Kidderminster was exceptional in his service to us. Nothing was too much trouble even entertaining our young grandson. He answered all our queries and guided us through a seemless experience. He is a credit to Bensons for Beds.
1 augustus 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Bob,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mel can be given the credit he deserves. - Team Bensons
Whole process of buying a new Mattress…
Whole process of buying a new Mattress was made easy by Assistant Thomas
Very helpful
31 juli 2023
Antwoord van Bensons For Beds - Kidderminster373
Hello Franny,
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
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