Bensons For Beds - Kidderminster373 Reviews 

Great experience Lee was fantastic and helped us with everything we needed

Nathan was really helpful with great product knowledge and no hard sell.
I would highly recommend a visit to the store at Kidderminster due to the amount of selection they have.
Nathan makes a good cup of tea 👍
Thank you

Went in looking for a mattress in the store in Kidderminster
Thomas the sales guy was very helpful and explained all the mattress in full and which was the best for us. He was very polite and we didn't feel pushed into buying one which I like. Would deffo recommend

Managed to successfully buy a bed and mattress, clear information and costs and plenty of options. Lee was really helpful.

Very good picked a mattress big range of mattress in the store No pressure on my self staff were Fantastic and very helpful.

Did not start out well when i bought some bedroom furniture, items arrived with parts missing however Bensons customer service and in particular thanks to Ashley who went all out to put things right and thus the 5 Star Review

Far to often these days customer service is done outside the UK and with that can come issues, so good to find Bensons are UK based and their staff go the extra mile to help and put things right.

Being on the highstreet is hard in the current climate far to often companies shift everything online so it's refreshing to find a furniture chain that has well stocked showrooms, clean and tidy, filled with quality items at fair prices, not forgetting the very helpfull (Not Pushy) sales people.

Thank you Bensons, as i said at the start did not start out well however you have got me and other faimly members as loyal customers, i will be back.

The delivery element, ( bensons have their own vans and drivers) also excellent, drivers are polite, helpfuf, and respectfull, they keep you informed before delivery, arrive on time, and don't block the whole street.

Finally, one thing that Bensons do that i don't think they shout about enough is build the furniture in your bedroom at no extra cost!, plus take away all the packaging, boxes, and plastic, another nice touch that set's them appart from the online sellers.

Support The Bricks, Not So MuchThe Clicks!!

Very helpful very knowledgeable about the beds and no pressure to buy .

Nathan was very helpful with information and complete order.

Very helpful staff and can try the the mattress before you buy

After visiting a number of stores looking to buy a new bed , we entered Bensons in Kidderminster, What a wonderful experience much different from other stores
On entering 2 staff said Good Morning and left us to browse through the ground floor , Nathan approached us saying are you ok ( we said yes can we continue to look ) of course he said just call me if you need any help or questions
We had lots of questions which Nathan answered he was extremely helpful and patient and when we said we were going to think about it , said that was fine and chatted about football !!
We came out of the store had a coffee and went straight back in , ordering goods worth £3,000,
We were able to make a choice suitable for us without being followed round the store telling us about items we were not interested in
In other stores we eventually we left because of pushy sales staff
A great big thank you to Nathan 👏

Friendly and informative. Very patient as I considered options and the 7 day change your mind option was useful when I realized castors would be more practical

given time to make our decision to which bed

Friendly helpful staff,
Good experience,
Pete very knowledgeable and advised on products purchased

Pete was amazingly helpful when I was looking at the dunlopillo pillows. Very friendly and chatty too which was nice and let me try the mattress type tester as well. Thank you Pete!

Not rushed and all explained about the differences between makes and models!

The salesman wasn’t pushy, just left us to browse, when we did approach him for help, he was friendly, professional and provided us with great advice, really helpful.

Tom was fantastic, really knowledgeable and understood us and exactly the service we required, you can tell he really tailors his approach to each person that comes in and it really makes a difference

Great in store customer service. Prompt delivery