Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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Lees wat reviewers zeggen
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Toon meer
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Toon meer
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Llanelli374
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Verenigd Koninkrijk
- 1554778340
4,8
Uitstekend
242 reviews
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Antwoord van Bensons For Beds - Llanelli374
We’re so glad to hear Ian made such a positive impression Wendy! Knowledgeable and helpful service is what we strive for, and it’s great to know he delivered that experience for you.
Thank you for an amazing review – Lauryn at Customer Care 💜
Antwoord van Bensons For Beds - Llanelli374
Thank you Adam for a lovely review.
Excellent customer service
1 november 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for your kind feedback! We're so pleased to hear you had an excellent experience with our customer service. If there's anything else we can help with, we're always here.
Kind regards,
Megan
Customer Care Team
Very helpful in store
Very helpful in store, delivery was earlier than expected also, great
28 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
We're happy to hear that our in-store help and speedy delivery worked out well for you. Thank you for your great feedback; we appreciate it.
We’re so glad you had a great experience. Hope to see you again soon!
Megan at Customer Care
Excellent servicetime we…
They were professional from the time we entered the store until the bed was delivered. We were informed every step of the way how the order was progressing i can't fault the service in any way.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Llanelli374
We're happy to hear that you had a professional experience from start to finish and that you were kept informed about your order. Thank you for your feedback,
Megan at Customer Care
The whole experience was quick smooth…
The whole experience was quick smooth and easy. My wife loved it
18 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
Hi Mr Nyatanga, we are so pleased you are happy with your product and the experience you have received.
Great service in store the sales person…
Great service in store the sales person had a lot of patience with me trying out all the difference mattresses Explained the sales and products throughout the sales journey The bed was delivered by two person who were very polite and helpful took thier shoes off before entering my house even phoned us to say when they were coming to deliver within a 30 min time slot.
13 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for sharing your experience! We’re so glad our salesperson was patient and helpful throughout your mattress search. It’s great to hear the delivery team was polite, considerate, and kept you well informed. We hope you’re loving your new bed, Megan at Customer Care
Ottoman bed
Being greeted to see if they could help. Showed where the particular bed types if bed we were looking for. We then could look around ourselves knowing they were there when we were ready and not being pushy. Very helpful and lovely
7 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
We're happy to hear that you felt welcomed and supported during your visit. It's great to know that our team provided assistance without being overbearing, and that you found them helpful. Thank you for your kind words, Megan at Customer Care
Welcoming and helpful Manager
Welcoming and helpful Manager. Took his time throughout our purchasing process. Made us feel comfortable and not rushed. Explained everything to us in detail. Highly recommend Bensons.
6 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
Hi Hayley, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.
Great staff
Staff were knowledgeable and polite. Little granddaughter lost a precious cuddly bear in store but thankfully this was found with the help of staff.
7 oktober 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for your lovely feedback! We're glad our team could help find your granddaughter’s cuddly bear — we know how special those little things are.
It’s great to hear our staff were knowledgeable and polite too. We hope to welcome you all back soon!
Best regards,
Megan at Customer Care
The service i had was exceptional
The service i had was exceptional, they helped me to get my order in a time that suits, they personally friendly and welcoming.
10 september 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for your kind words! We are so happy to hear that our team was able to assist you and provide exceptional service. We truly value your support and look forward to serving you in the future.
Helpful and very friendly staff helped…
Helpful and very friendly staff helped us to decide what type of bed we wanted .We said what type of mattress we wanted and he came up with some ideas for us to think about
30 juli 2025
Antwoord van Bensons For Beds - Llanelli374
We appreciate your feedback! We're happy to hear that our friendly staff were helpful in guiding you to decide on the perfect bed and mattress options.
Take care,
Megan at Customer Care
New bed
Salesman was great with my partner and me talked us through all different kinds of beds and had great banter with us
30 augustus 2025
Antwoord van Bensons For Beds - Llanelli374
We're glad you enjoyed your experience! It's great to hear the salesperson provided helpful information and a fun atmosphere while assisting you and your partner. Thanks for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Llanelli374
We appreciate your feedback and are so glad you found our sales assistant excellent, informative, and not pushy.
Take care,
Megan at Customer Care
The assistant was very helpful and knew…
The assistant was very helpful and knew all the products in great detail. Also some very good advice and no pressure. Enjoyed the experience.
28 augustus 2025
Antwoord van Bensons For Beds - Llanelli374
Hi Custhelen Thomasomer, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Thank you for the amazing review, Llanelli Store
The staff(Ian) was very helpful and…
The staff(Ian) was very helpful and patient. It was really wonderful to be served by such a great guy.
28 augustus 2025
Antwoord van Bensons For Beds - Llanelli374
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was helpful and patient. It's wonderful to know you were well-served.
Take care, Megan at Customer care
Very easy purchase with great help and…
Very easy purchase with great help and care from Ian. Many options were shown to us and we received good advice and were impressed by Ian's on knowledge on the subject.
12 augustus 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for your kind words! We take pride in providing excellent customer service and knowledgeable assistance. We're thrilled to hear that Ian went above and beyond to make your purchase experience easy and enjoyable. Thank you for choosing us, Megan at Customer Care!
Good range of products
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questions and to provide advice. We found the advice particularly helpful once we had narrowed down our selection. We found Cameron particularly helpful in this respect with his friendly and no pressure approach. He managed to put together a good value for money package for us and provided detailed product advice about our options.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Llanelli374
Hi Les Sigrist, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
Flawless experience. Thank you
Ian couldn’t have been more helpful! We were encouraged to try all the mattress options from all price ranges and there was no hint of hurrying us along or pushing certain options on us. It was all about what was best for us. Thank you. I will definitely recommend Bensons to others!
1 augustus 2025
Antwoord van Bensons For Beds - Llanelli374
Thank you for such wonderful feedback! Our team is dedicated to providing top-notch service and ensuring our customers find the perfect mattress. We appreciate your recommendation and look forward to helping others find their ideal sleep solution. Sweet dreams!
Antwoord van Bensons For Beds - Llanelli374
Thank you for your kind words! We take pride in providing knowledgeable service and creating excellent customer experiences. It was a pleasure to serve you, Megan at Customer Care
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