Lovely woman assistant,new what she was talking about,didn’t rush you,didn’t feel like I was being pushed into buying any thing,well done bensons for beds,well done Jo,would come again
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Katie was very helpful and attentive in store and helped us find our perfect mattress Gave us all options available to us
Bedrijf heeft geantwoord
The store was clean, the staff were all really helpful without being pushy. I was recommended to go to Bensons for Beds by my son and daughter in law who were also very happy with their experience.... Toon meer
Bedrijf heeft geantwoord
From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and wel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Newport Iow
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, Verenigd Koninkrijk
4,7
Uitstekend
103 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Bensons For Beds - Newport Iow
Hi Paul Dove. Thank you for leaving such lovely feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Bensons for Beds Newport
Purchase with Ease
Concise information received after we explained what we needed from Jack.
We established exactly what we needed and Jack saw the process through with professionalism and ease.
22 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Thank you for taking the time to write a review regarding your recent purchase in store. We are very please to hear that your experience was a positive one.
Many thanks
Bensons for Beds
Newport IOW
Sales staff were informed and keen to help
Sales staff were informed and keen to help.,enabling me to select and order from an extensive range, size , style , and price of beds , the one most suitable … all within 40 minutes ! Job Done !
4 februari 2025
Antwoord van Bensons For Beds - Newport Iow
Good Evening Mr.Hobart, thank you so much for taking the time to review your recent purchase. Please don't hesitate to visit us again, we will be more than happy to assist you.
Bensons for Beds
Newport IOW
Poor information provided.
Very nice shop with good display of all products and the sales person was friendly and helpful.
She helped us to find some bedside cabinets that we liked and although we thought they were a bit expensive we went ahead and purchased them.
However she didn’t tell us that we would have to wait 11weeks for delivery and she also didn’t tell us that we would be charged £49 for delivery. Those two things made the purchase considerably more expensive and inconvenient and changed our view of Bensons service.
We’re not sure that we will go there again.
27 januari 2025
Antwoord van Bensons For Beds - Newport Iow
Thank you for your review. I am sorry you feel that you have been given poor information. I have looked in to this for you and can see from your order that you are expecting a DHD which is a direct home delivery. With a DHD we are unable to supply a delivery date in store. Your order is sent directly to the supplier where it starts being built. On completion your order will be sent to the UK, this is when you will be contacted and offered a delivery date.
If there is anything further you wish to discuss regarding your order please don't hesitate to reach out we will be more than happy to help.
Bensons for Beds
Newport
Thank you Hannah for your patience and…
Thank you Hannah for your patience and customer service. We look forward to taking delivery of our new bed.
2 januari 2025
Antwoord van Bensons For Beds - Newport Iow
Hi Julie Davis thank you for taking the time to leave a review. I am so pleased that you had a positive experience. If you have any questions regarding your order please don't hesitate to get in touch, we will be more than happy to help.
Kind Regards
Hannah and the team at Bensons for Beds Newport
Customer focused
Great customer service by the team. Manager Hannah was extremely helpful with my purchase. I would highly recommend.
22 januari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Hi Ik, thank you so much for your positive comments about Bensons-for-Beds-Newport! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kind Regards
Hannah
Bensons for Beds
Newport
5 star service given from Ethan and…
5 star service given from Ethan and Hannah!
11 januari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Hi Declan, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care!
Amazing customer service
The sales assistant (apologies have forgotten name) looked after us really well from start to finish. We did have an issue with one item, through no fault of Bensons as it came from a third party supplier, but when I came back in to raise this, the lovely manager, Hannah, was nothing but spectacular in putting things right. She took matters into her own hands, was compassionate and resolved the situation on my behalf.
20 oktober 2024
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Thank you so much Ish for letting us know about your great experience, we love hearing good news. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!
Had a great experience at Bensons For…
Had a great experience at Bensons For Beds in the Isle Of Wight! I would like to give a special shout out to Hannah, the store manager, who is an absolute asset to the Bensons team. She went above and beyond in helping us find the perfect new beds and mattresses for our new home, and you could tell she has a genuine passion for what she does. We never felt rushed, or pressured and felt confident that we were in the right place due to her friendliness and knowledge. Thanks Hannah! 110% recommend!!
17 januari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Hi Lauren C, thank you so much for your positive comments. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bensons-for-Beds-Newport. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
Thank you again
Hannah
Bensons for Beds Newport
Antwoord van Bensons For Beds - Newport Iow
Thank you Miss Wendy Hilton for such good feedback, we are happy we could help. If we can help in the future please let us know. If you have any further questions, please don't hesitate to reach out!
Bensons for Beds Newport
Complete SCAM
Complete SCAM. Won’t refund my deposit despite cancelling within the 7 day period, instead they delayed the cancellation so now they don’t have to pay out. Manager Hannah is rude and has a disgusting attitude. Avoid at all costs all they care about is their commission
30 december 2024
Review zonder uitnodiging
Antwoord van Bensons For Beds - Newport Iow
Thank you for taking the time to tell us about your experience Megan we are sorry it hasn’t met your expectations. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve.
Kind regards, Bensons-for-Beds
Excellent knowledgable salesperson who…
Excellent knowledgable salesperson who didn’t push us into buying.
Very happy with our purchase.
6 januari 2025
Antwoord van Bensons For Beds - Newport Iow
Hi Elaine Storer, we are so pleased you are happy with your product and the experience you have received. Thank you again for the great review!
Kind Regards
Bensons for Beds Newport
Antwoord van Bensons For Beds - Newport Iow
Hi Sue Gannon. Thank you for leaving great feedback. Please let us know if there is anything else we can do for you; we are more than happy to help.
Newport team
Excellent service
17 december 2024
Antwoord van Bensons For Beds - Newport Iow
Sorry for the delay in responding, I would like to thank you for taking the time to write a review. We are very pleased to hear you were happy with the service at Newport IOW.
Newport Bensons for Beds
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.