It was a very pleasant and productive experience at the Poole store. I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
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Lees wat reviewers zeggen
We were assisted in store by a member of staff named Ruben. He was courteous and knowledgeable and we were able to confidently select the item wr wished to buy.
Bedrijf heeft geantwoord
See Ruben at the Poole showroom. Good knowledge snd went through all the options explaining the differences of the products.
Bedrijf heeft geantwoord
Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Poole692
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Verenigd Koninkrijk
- 1202037271
4,9
Uitstekend
410 reviews
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Great service & advice. Saturday 11th July 2026
Tim made us feel very welcomed & gave us plenty of information that helped us decide what would be the best for us. There was no pressure, no sales pitch, just good honest advice.
14 juli 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased you felt welcomed and received plenty of helpful information. It's wonderful to hear you experienced no pressure or sales pitch, just good, honest advice.
Antwoord van Bensons For Beds - Poole692
We're so pleased you experienced excellent customer service and that your delivery was prompt. Thank you for your kind feedback!
No rush or salesperson pushing
No rush or salesperson pushing.
The bed has reached all my needs with a swift delivery, disposal and assembly.
If you need a new bed then I highly recommend Bensons!
9 juli 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased to hear you had a positive experience with no pressure and that your new bed meets all your needs. It's wonderful that the delivery, disposal, and assembly were swift!
Amazing in store service & super…
Amazing in store service & super helpful delivery service.
5 juli 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased you experienced amazing in-store service and super helpful delivery. Thank you for your wonderful feedback!
Tim is a great salesman he is very…
Tim is a great salesman he is very knowledgeable about all the products that they have . He helped us choose the right mattress and bed for our requirements
27 juni 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased our salesperson was knowledgeable and helpful in assisting you to choose the right mattress and bed for your requirements!
Team Bensons
Excellent service by the salesman…
Excellent service by the salesman followed up by on time and curtious deluvery
27 juni 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased our team was excellent and delivery courteous. Thank you for your feedback!
Team Bensons
Efficient & very communicative
We were impressed with the Salesman & his knowledge making our choice of bed/mattress & headboard so much easier.
Very efficient & communicative. Operatives arrived at the given time & carried out dismantling of old & assembling the new bed. Hard working & left everything clean & tidy. Would totally.
27 juni 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased to hear our team's knowledge made your bed choice easier. It's wonderful that our operatives provided such efficient and tidy service. Thank you for your kind words.
Team Bensons
Antwoord van Bensons For Beds - Poole692
Thank you for you kind words!
Team Bensons
Can’t recommend enough, really pleased with our visit, and mattress
We went to bed Benson for Beds not really sure what mattress we wanted. Reuben asked us politely if we needed any help, and listened to our needs, talk just through lots of options, but he’s gut was guiding us to one mattress in particular, and he was absolutely spot on. He is so knowledgeable, so enthusiastic, polite, kind, he was so patient with us, the sale wasn’t pushy at all. I hated my previous tempur mattress, my husband loved it, and Ruben really nailed down what he thought we needed, like I said, he nailed it. We even ended up buying some lovely pillows. He has an absolute shining example of excellent customer service, he went above and beyond, what a great guy. Would highly recommend him if you need to buy a bed, it’s so refreshing that someone knows what they’re talking about, takes pride in their job, and cares about you as a customer.
11 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Poole692
We are so pleased to hear about your positive experience finding the perfect mattress and pillows. It’s wonderful that our team member provided such helpful guidance and recommendations, making your decision stress-free. We truly value their commitment to excellent customer service.
Team Bensons
We had such great service
We had such great service, Paul and Ruben helped us find the perfect bed. Thank you both for your help.
11 juni 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased you received such great service and found the perfect bed. Thank you for your kind feedback!
Team Bensons
Courteous service and excellent…
Courteous service and excellent knowledge of the product being sold
30 mei 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased you found our service courteous and our team knowledgeable. Thank you!
Team Bensons
Antwoord van Bensons For Beds - Poole692
We're glad our team was helpful! Thank you for your kind words.
Team Bensons
Great service
Great service, good quality beds for both frames and mattresses. Good pricing
8 juni 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased you received great service and are happy with the quality of your beds and pricing! Thank you for your feedback.
Team Bensons
Antwoord van Bensons For Beds - Poole692
Thank you for your kind words. We are so glad you had a great experience.
Team Bensons.
spare bedroom mattresses
Reuben got straight to the point and asked about our budget and showed us the most appropriate single mattresses for our requirements in our spare room which wouldn't be used full time. He was courteous and helpful. It was a relief not to be in a bed shop for hours on end getting more and more muddled!
6 juni 2026
Antwoord van Bensons For Beds - Poole692
We're delighted to hear about your positive experience! It's wonderful that our team member efficiently helped you find the perfect mattress for your spare room. We appreciate you sharing your feedback.
Team Bensons
Antwoord van Bensons For Beds - Poole692
We are truly delighted to know everything was perfect for you. Your kind words mean a lot to us.
Team Bensons
Superb smooth transaction
Smooth transaction from start to finish. Superb in shop, Ruben in Poole, brilliant with updates on delivery, fantastic delivery drivers who removed shoes before entering our home, Gary and mate from Gloucestershire, superb product which was wrapped so well to protect the bed, headboard and mattress. Would definitely recommend and use again.
30 mei 2026
Antwoord van Bensons For Beds - Poole692
We're so pleased to hear about your smooth transaction and superb experience from start to finish. It's wonderful that our team provided such fantastic service, including the care taken during delivery. Thank you for your recommendation!
Team Bensons
Great Friendly & Helpfull service
Great service by friendly & knowlegable sales persons very helpful.
24 mei 2026
Antwoord van Bensons For Beds - Poole692
Thank you for sharing your positive experience with us.
Team Bensons
ALWAYS CHEERFUL STAFF AND WILLINGTO HELP
22 mei 2026
Antwoord van Bensons For Beds - Poole692
We're glad our staff made your visit great. We appreciate your kind words!
Team Bensons
The staff member was very helpful and…
The staff member was very helpful and asked if we were using our existing Base.
Pointed us to a more suitable mattress and description.
15 mei 2026
Antwoord van Bensons For Beds - Poole692
We're so glad our team provided helpful advice, guiding you to a suitable mattress. We appreciate your positive feedback!
Team Bensons - Jess
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