The purchase I made online recently is easy to follow and order. I had a bargain half price mattress. It’s not arrived yet so can’t comment to that as yet. Always had good service and items always qua... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Darell was extremely helpful, professional and very knowledgeable. He took us through all the options of what was available and helped us understand the workings of all mattresses before we purchased... Toon meer
Bedrijf heeft geantwoord
Lovely sales staff, friendly, informative and knowledgeable of their products. Explained each product and allowed us time to consider and decide on our purchase.
Bedrijf heeft geantwoord
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Salisbury Bourne Retail Park
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, Verenigd Koninkrijk
4,8
Uitstekend
86 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No pressure from staff.
There was no pressure from Darrell the Store Manager, indeed he was overly helpful in helping us to make up our mind, rather than having something imposed upon us.
The delivery was within a week, which was very welcome.
5 januari 2026
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thank you for your feedback Tim! We’re delighted Darrell provided helpful, pressure-free support and that your delivery was quick and convenient. Enjoy your new purchase,
Megan at Customer Care
The staff were fantastic nothing was to…
The staff were fantastic nothing was to much trouble as I'm disabled.
3 januari 2026
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thanks for the amazing review Mark! We’re thrilled to hear our team went above and beyond for you. Nothing is ever too much trouble when it comes to making our customers smile! 😊
We hope to welcome you back soon!
Megan at Customer Care
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your kind words! We are happy to hear that we were helpful and knowledgeable during your experience with us.
Excellent Service
Excellent communication throughout. Salesman very helpful. Delivered on time, in good condition. Nice delivery drivers. All round positive experience
5 december 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you sharing your positive experience! We're so happy to hear that you received excellent communication, helpful service, and on-time delivery.
– Thank you, Jess- Team Bensons
You need to ensure you keep Darrel…
You need to ensure you keep Darrel working for your business.
The man has charm and knowledge in abundance ( no, we are not related).
29 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your feedback and are so glad to hear about your positive experience. We value employees who provide excellent service and are grateful for your highlighting this.
I found the product I needed easily
I found the product I needed easily. Signage on products useful. Staff very helpful but not intrusive. Organised a delivery date very easily.
26 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We’re so pleased to hear you found everything easily and that our signage and team support made your visit stress-free! Organising delivery should always be simple, so we’re glad that was your experience too. 💜
Thank you for your positive review – Lauryn at Customer Care
Guys in Salisbury store were amazing…
Guys in Salisbury store were amazing really knowledgeable and the delivery drivers went above and beyond thanks guys !!
18 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We’re thrilled to hear the Salisbury team were amazing and that our delivery drivers went above and beyond for you! Knowledgeable staff and exceptional service are what we aim for every time – thank you for sharing your experience. 💜
Thank you for your positive review Jon – Lauryn at Customer Care
Bed purchase
An excellent service was provided by Stephen and we came away with a bed that we are extremely content with after his good advice.
2 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you sharing your positive experience. We are so glad to hear that our advice assisted you in choosing a bed that you are extremely content with!
We’re so glad you had a great experience!
Megan at Customer Care
Salisbury branch attended by Leigh from Poole branch
Leigh, the sales assistant, had the perfect balance of giving useful information and guidance.
11 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you sharing your experience with us Debbie. We are happy to hear that our sales assistant provided useful information and guidance with a perfect balance.
Looking forward to welcoming you back soon,
Megan at Customer Care
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Good sales person
Good sales person, gave a guide to a wide range of mattresses. Very helpful.
Mattress has arrived as arranged, and brought in by pleasant happy lorry drivers.
Excellent service.
3 november 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We're glad you found our salesperson helpful and informative. It's great to know the mattress arrived as scheduled, delivered by a pleasant team. Thank you for your review,
Megan at Customer Care
We didn't know what we needed from a…
We didn't know what we needed from a mattress as we both sleep differently, we were advised on a mattress that gave us both firm and soft,we also went for a divan base with 2 drawers,felt the drawers were not as deep as we have already got but were told we could get another small drawer in the divan which solved the problem.advise and experience was excellent.
28 oktober 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We’re so pleased our team could help you find a mattress that suits both your needs and offer a practical solution with the divan drawers! It’s great to hear the advice and overall experience were excellent – that’s exactly what we aim for.
Thank you for your positive review Melissa – Lauryn at Customer Care 💜
Benson Beds sailsbury
The salesman was very patient and helpful new what he was talking about and the delivery men were great and put the bed were it was needed and were very polite over all a great experience
18 oktober 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you sharing your experience. We're happy to hear that our salesman was patient and helpful, and that our delivery men were polite and accommodating in setting up your bed.
Thanks again for your support—it means a lot!
Megan at Customer Care
Steve was very helpful in making our decision
Steve was very helpful in making optimum suggestions and even the delivery date is excellent. Well done Steve
28 september 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thanks a ton for the lovely feedback! Steve loves making sure everything runs smoothly from start to finish. Glad you had such a great experience!
Take care,
Megan at Customer Care💜
Great showroom and ordering process
Great showroom and ordering process. Very thoughtful guidance and advice. With flawless and effective delivery
7 september 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you sharing your positive experience! We're happy to hear that you found our showroom and ordering process great, and our guidance and delivery effective.
Thank you,
Lauryn at Customer Care.
Testing Mattress before Buying
We were able to view product in showroom. Sales person was extremely helpful. We then went away to think about alternatives and purchased on line.
12 september 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that our salesperson was helpful during your showroom visit. Thank you for purchasing online after considering your options. We appreciate your feedback!
Best Wishes,
Megan at Customer Care
Brilliant customer service
Brilliant customer service! Friendly and efficient and knew the products. Would definitely recommend.
29 augustus 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your positive feedback! We're happy to hear that you received brilliant, friendly, and efficient customer service. We value your recommendation, Megan at Customer Care
Excellent very helpful staff
Excellent very helpful staff. Steve in Salisbury was very friendly easy to deal with was not pushy. Did not try to sell us something more expensive. Listened to what we wanted answered questions very good experience. Have bought before and will again when we need to
21 juli 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thank you for the lovely review! Our team at Salisbury is dedicated to providing friendly, helpful service without being pushy. We're so glad you had a great experience and we look forward to seeing you again in the future, Megan at Customer Care
Great experience and helpful staff
We were helped by Steve at the Salisbury store. He was very knowledgeable and explained feedback he had from other customers that was helpful in our decision making.
1 juli 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
Thank you for your positive review! We are so glad Steve was able to assist you at our Salisbury store. Our team members take pride in providing knowledgeable and helpful service to our customers. We truly appreciate your support and hope to see you again soon,
Megan at Customer Care
Very helpful
Very helpful, let us look before offering assistance, which is always welcome, job done .
17 juni 2025
Antwoord van Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you taking the time to leave us your feedback. We're glad that you found our team helpful and that you had a positive experience. Take care Bryan, Megan at Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.