Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Toon meer
Locatie
Wijzig locatieUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
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Lees wat reviewers zeggen
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick... Toon meer
Went into the sheffield meadowhall retail park branch and was overwhelmed by the mattress options. Thankfully Mike was there to guide us along which mattress would suit our sleeping needs and helped u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Sheffield Archer Road179
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Verenigd Koninkrijk
- 1142365219
4,8
Uitstekend
197 reviews
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I was really impressed with Bensons
I was really impressed with Bensons - from the fabulous service in the store, the great email communication throughout and the punctual and friendly, helpful delivery.
8 september 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
Thank you for your fantastic review! We're delighted to hear you were so impressed with the service in our store, our communication, and the punctual, friendly, and helpful delivery. We truly appreciate your kind words.
Team Bensons
Very helpful pleasant staff that was…
Very helpful pleasant staff that was good has I am in a wheelchair
2 september 2026
Good to get an actual feel of a mattress
It was helpful being able to lie on the various types of mattress instore -- hate buying online when I can't test one out!!
30 augustus 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
Hello Paul,
Thank you for your review! 😊 We're delighted to hear that you received very good service. Providing a smooth and enjoyable experience for our customers is always our goal, so it's wonderful to know we met your expectations. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist✨
Great service from opening the door to…
Great service from opening the door to store to help me with my mums wheelchair. To delivery and set up which was brilliant. No hidden charges, no rubbish left. Would highly recommend
14 augustus 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
Hello Judy,
Thank you for your fantastic review! 😊 We're delighted to hear that you received such great service from the moment you arrived in store, right through to delivery and assembly. It's wonderful to know our team were happy to help with your mum's wheelchair and that the delivery and setup went smoothly.
We're especially pleased that everything was clear and straightforward, with no hidden charges and no mess left behind. Thank you for your recommendation and for choosing us. We hope you and your mum enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Antwoord van Bensons For Beds - Sheffield Archer Road179
Thank you for your wonderful feedback! We're so pleased to hear that you found the transaction easy and hassle-free. We truly appreciate you sharing your positive experience with us.
Team Bensons
Quality products
Quality products, great customer service especially from the delivery/ install team.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear you're happy with the quality of our products and received great customer service, especially from our delivery and install team. Thank you for your positive feedback!
Team Bensons
This is the 3rd bed I have purchased…
This is the 3rd bed I have purchased from Benson’s and the customer service, the friendliness of the delivery drivers and the quality of the product means I will use them every time! 👍🙏
6 augustus 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
Thank you for your fantastic feedback! We're absolutely delighted to hear that this is your third purchase from us and that you consistently experience excellent customer service, friendly delivery, and high-quality products. We truly appreciate your loyalty and look forward to serving you again!
Team Bensons
Very nice beds but my order has been…
Very nice beds but my order has been set back by 5 hours.still haven’t got my bed , very disappointed in the delivery.We got sent the link to track the driver but it was a screenshot
5 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Sheffield Archer Road179
Thank you for your feedback. We are sorry to hear that your delivery did not arrive within the estimated timeframe. While we provide estimated arrival times and live tracking wherever possible, there can unfortunately be occasions where factors outside of our control, such as traffic conditions and unforeseen delays on the route. We appreciate you taking the time to share your experience and apologise for the inconvenience caused. We hope that your bed has since been delivered successfully and that you are pleased with your purchase.
New bed
Good service in the shop and everything as arranged through to delivery and setbup at the time agreed.
27 juli 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear you received good service in the shop and that everything was arranged well, right through to delivery and setup at the agreed time. Thank you for your kind feedback!
Team Bensons
Top notch team.
The whole experience of buying a bed from start to finish was excellent. In the showroom at Sheffield, we were given space to just look around, test mattresses and enjoy the process to our hearts content.
Staff were friendly and accommodating, answering all our questions, they did not push any sales on us they seemed to be more concerned with helping us find the right bed and mattress for us.
The customer care team in store were polite and friendly, even over the phone they helped me to retrospectively buy mattress insurance/cover..
The delivery team were professional, prompt and did exactly as I was told they would, arriving on time, giving me a prior call when they were 30mins away.
They delivered the bed exactly where we wanted it and advised us again on the protocol of unwrapping the mattress etc etc.
Great all round service and worth every penny. God bless
26 juli 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience from showroom to delivery. It's great to know our Sheffield team gave you the time and support needed to find the right bed and mattress, while our customer care and delivery teams kept everything running smoothly.
We truly appreciate your kind words and recognition of our colleagues' efforts. Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable and restful nights in your new bed! 😊
Helpful staff
I had the help from colleagues in the shop to choose the right mattress and was given time and space to try out as many as I wanted to. The colleagues that organized my delivery were helpful. I was given a day an a time slot that worked well for me. The delivery staff were excellent
16 juli 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear about your excellent experience with us! It's wonderful that our colleagues in the shop provided you with the time and space to choose the right mattress. We're also glad that the delivery was organized well and that our delivery staff were excellent. Thank you for your positive feedback!
Team Bensons
A very pleasant experience all round
A very pleasant experience all round, from entering the shop in Sheffield and choosing a bed, having all of my Qs answered, receiving excellent service THEN having my bed and mattress delivered to my new home in Broadstairs, The kicker was the saving of £1165.00 with a sale on plus another 25% discount n the day. We chose a TOP QUALITY Bed!
29 juni 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear you had such a pleasant experience from choosing your bed in Sheffield to its delivery in Broadstairs! It's wonderful that all your questions were answered and you received excellent service. We're also delighted you were able to take advantage of our fantastic savings on a top-quality bed!
From the moment we arrived in the shop…
From the moment we arrived in the shop the service was excellent, they found us the perfect mattress, Kath was very thorough and took time with us to find our perfect fit!!.. Delivery time was very good and the Delivery Team Emilian & Daniel were very polite, friendly and Professional and we are extremley happy with our purchase, Highly recommend.
30 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear about your excellent experience, from the moment you arrived in the shop to the delivery of your new mattress. It's wonderful that our team was thorough and helped you find the perfect fit. Thank you for your high recommendation!
Team Bensons
Helpful personnable staff who kept us…
Helpful personnable staff who kept us informed from purchase to delivery
27 juni 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased our staff kept you informed from purchase to delivery. Thank you for your kind words!
Team Bensons
Quality Item at a Competitive Price
Informative assistant
Flexible delivery
Competitive price
Quality item
21 juni 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We are so happy you enjoyed our service and product. Thank you for your kind words!
Team Bensons
Communication is excellent
Communication is excellent, and they did exactly what they promised to do .
Service from store to delivery was faultless. Thank you.
30 mei 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased our communication was excellent and we delivered on our promise. We appreciate your kind words about our faultless service!
Team Bensons
Friendly helpful staff
The person who helped us was very friendly, shop was lovely & cool on a really hot day. We took our mattress home straight away & he took it & loaded it into the car for us. Overall good helpful service 😊
25 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear you received such friendly and helpful service, even on a hot day! It's wonderful our team could assist you.
Team Bensons
Helpful members of staff in store…
Helpful members of staff in store helped us chose the correct bed frame and mattress.
Product arrived on time.
Delivery guys were excellent, friendly. When they left the bed was put up and all rubbish taken with them.
Would highly recommend.
24 mei 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased to hear our team helped you choose the perfect bed and that your delivery experience was excellent, with everything set up and tidied away. Thank you for your high recommendation!
Team Bensons
Thank you for the help in finding the right bed and getting it delivered
Kelly in the shop carefully and kindly and with knowledge helped me find the right bed. The delivery team Ian and Daniel took away our old bed and put up the new one in no time. They were friendly and efficient. A big thank you to all three …
13 mei 2026
Antwoord van Bensons For Beds - Sheffield Archer Road179
We're so pleased you had such a positive experience with us! It's wonderful to hear our team provided excellent service and that your delivery was efficient. We appreciate your kind words.
Team Bensons
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