We were dreading going to purchase a new bed as its alot of money and worried might get a bed that didn't suit us both. We went firstly to Benson for Bens at Drakehouse and thank goodness we did. The... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB
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Lees wat reviewers zeggen
I give five stars based on the excellent customer service I experienced in store. The two staff members were most helpful and went above and beyond to answer queries and meet my budget.
Bedrijf heeft geantwoord
We had to use the 40 night comfort guarantee as we just didn't get on with the first mattress we chose. But they made it all very easy, and the staff in-store at Drakehouse sorted everything out f... Toon meer
Bedrijf heeft geantwoord
Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Sheffield628
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, Verenigd Koninkrijk
- 1142486489
4,7
Uitstekend
364 reviews
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Staff were extremely helpful in getting…
Staff were extremely helpful in getting us the right mattress. Top service
12 november 2024
Brilliant Delivery Team Great Product, shame about the Crystal Peaks Store Staff.
Brilliant delivery team, good product. I would of given 5 stars if it wasn't for the Crystal Peaks Store telling me that I didn't love my son enough for not buying him a mattress that cost 3K. I would of bought him that one if he needed it or thought it was the one for him. He didn't actually like that one. Buy on-line, avoid the Crystal Peaks/ Drakehouse store in Sheffield.
8 oktober 2024
Review zonder uitnodiging
The sales lady was fantastic
The sales lady was fantastic, knowledgeable, and patient.
We weren't rushed into anything she was lovely I think her name was Catherine
29 oktober 2024
Double divan base
Went to purchase a double divan base. Knew which one I wanted. The lovely sales woman was very helpful and friendly. No pushy sales either which is what you want.
3 november 2024
Great Welcome
The welcome and attention to what I wanted was excellent. Michael was great. He listened.
5 oktober 2024
Thanking all the staff at Crystal Peaks al…
Thanking all the staff at Crystal Peaks, extremely helpful and very informative making sure we made the right decision.
3 oktober 2024
The lady was helpful and polite.She…
The lady was helpful and polite.She took time to explain things to us.Excellent service.
1 oktober 2024
always super helpful and informative…
always super helpful and informative without being pushy
26 september 2024
Kennedy Ottoman bed
Knowledgeable staff. No hard sell or hard up sell. Just pleasant. Delivered on time and straight forward to build myself. 5 year warranty too. You get what you pay for
4 september 2024
Excellent service.
The excellent knowledge of the gentleman that served us. ( he did tell us his name but I’ve forgotten) The machine bed he put us on to show our pressure points on different mattresses and then took us to each one that was suitable for us. I thought it would have took forever but it didn’t. Well pleased.
4 september 2024
Pleasant shopping trip
We were not harassed constantly but was made aware that staff was there to assist if needed . When the member of staff did assist us. He was friendly, pleasant and gave us good advice but not pushy .
29 augustus 2024
No pressure from sales staff.
No pressure from sales staff.
Helpfull, knowledgable assistance given.
29 augustus 2024
Excellent- Judith was just so helpful
Excellent- Judith was just so helpful
Regards
John
21 augustus 2024
Very pleasant
Very pleasant, helpful but in no way pushy sales lady. We were looking for a sofa bed. We purchased one that could be 2 singles or a double, so we have more choice of uses. Delivery half way across the country was no problem plus it will be with us on the day of our choice.
7 augustus 2024
So happy with our purchase
So happy with our purchase! It arrived today and it's stunning and didn't cost a fortune. The store manager sold us the sofa bed and he was great, no complaints. The sofa bed arrived on time and was put together in about 10 minutes. I'd definitely buy from Bensons again.
27 juli 2024
Friendly staff who knew what they were…
Friendly staff who knew what they were talking about. Salesperson Jane explained all about the different types of mattresses /headboards and bases, which covered materials used and how construction affects how the mattress could be used in situ .
Everything was explained well and no pressure was put on us to make a purchase.
The experience in branch can’t be matched online.
Would recommend
25 juli 2024
very nice mattress
I get really, really nice mattress it's really really good condition to sleep easier in my life 🥰😍 about the stuff really friendly stuff.
13 juli 2024
Great experience
Judy was very knowledgeable and not pushy at all, pleasure to spend lots of money!
3 juli 2024
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