Bensons For Beds - Truro382 Reviews 

539
•
TrustScore 5 uit 5

4,8

Unit A1 Newquay Road, TR1 1GH Truro, Cornwall, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent customer service in the Truro branch from staff member Kevin. He was very quick to offer us assistance. He offered for us to use the machine to find out the right option for a mattress for u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kevin was very helpful. Gave us the help we needed without putting us under pressure allowed us all the time we needed to test the various mattresses without any pressure to buy. Would highly recomm... Toon meer

Beoordeeld met 5 van de 5 sterren

Guided in our purchase in a very professional way,without any pressure to buy,but with a great deal of help in finding the best bed for us from Dani.

Beoordeeld met 4 van de 5 sterren

Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Beddenwinkel
  4. Bedwinkel
  5. Matrassenwinkel

Over Bensons For Beds - Truro382

Geschreven door het bedrijf

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contactgegevens

  • Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Verenigd Koninkrijk

  • 1872320236

4,8

Uitstekend

TrustScore 5 uit 5

539 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(539)

26.554 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
From sales to the delivery team, they could not have made the process simpler or easier.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that our service met your expectations. It's great to know the sales and delivery teams made the process simple and easy for you. Thank you!

Beoordeeld met 5 van de 5 sterren

Excellen service fon beginning to end

We couldn't fault the service we received, from beginning to end. The sales staff were very helpful and the gentlemen who delivered the beds were very professional and friendly

3 februari 2026
Review zonder uitnodiging
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Antwoord van Bensons For Beds - Truro382

We appreciate your feedback! We're happy to hear about the helpful service you received from our sales team and the professional, friendly delivery.

Beoordeeld met 5 van de 5 sterren

King Size experience

From the initial vist to the showroom to delivery, the company is exceptional. The salesman, Mike wasn't pushy and very knowledgeable.
Delivery men were very courteous and diligent with the delivery .

31 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that you found our company exceptional, from your showroom visit to the delivery. It's great to know our team was knowledgeable and courteous. Thank you!

Beoordeeld met 5 van de 5 sterren

Customer service in store was second to…

Customer service in store was second to none, would highly recommend the Truro branch, received our bed and we are extremely happy with it.

29 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're so happy to hear the customer service at the Truro branch was second to none and that you are extremely happy with your new bed.
See you next time! Megan at Customer Care 😊

Beoordeeld met 5 van de 5 sterren

Very helpful (and patient) sales…

Very helpful (and patient) sales assistant who listened and guided us - thank you Jamie. Delivery was as promised when we bought the bed and the guys who came were friendly and efficient. Everything went well and made us wonder why we were reticent about getting a new bed.

29 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that our sales assistant was helpful and patient, guiding you to the perfect bed. We're also glad the delivery was smooth and efficient. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Extremely helpful staff

Extremely helpful staff, took time to listen to what I wanted and gave great advice. Great deal on a bed and mattress.

26 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that our staff was extremely helpful and provided great advice, taking the time to listen to your needs. Thank you for the positive feedback!

Beoordeeld met 5 van de 5 sterren

The lady in the shop was excellent

The lady in the shop. Was very courteous and helpful. Answered all our questions. And wasn't to pushy. Can't stand it if someone is to much sell sell sell. She just gave us the information we needed.

30 december 2025
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that the team member was courteous and helpful, providing you with the information you needed without being too pushy. Thank you for your positive feedback; we appreciate it!

Beoordeeld met 5 van de 5 sterren

New Wardrobe

Sales staff were very friendly and helpful when choosing the new wardrobe and the fitters were very pleasant and had them fitted quickly when they arrived. I am very pleased that I choose them from Bensons.

23 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're glad to hear that our sales staff were friendly and helpful when you were choosing your new wardrobe. It's great the fitters were pleasant and efficient. Thank you!

Beoordeeld met 5 van de 5 sterren

Always a pleasure to go in store and…

Always a pleasure to go in store and get excellent service and advice from helpful pleasant staff with no pressure and left to try all the items in store.
Let’s keep our local stores.

21 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy you find our staff helpful and pleasant, offering excellent service without pressure. It's great you appreciate our local store experience. Thank you for your support!

Beoordeeld met 5 van de 5 sterren

Great service in store and delivery…

Great service in store and delivery guys were really helpful and friendly :-)

15 januari 2026
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Antwoord van Bensons For Beds - Truro382

We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our in-store service and delivery helpful.

Beoordeeld met 4 van de 5 sterren

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff however watch out for the terms and conditions of the free trial warranty. You can only exchange your bed if purchased in store.

19 januari 2026
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Antwoord van Bensons For Beds - Truro382

We appreciate your feedback and are glad our staff was helpful. We'll review the clarity of our free trial warranty terms, especially regarding in-store purchases, to ensure a better experience.

Beoordeeld met 4 van de 5 sterren

Great customer service from store to…

Great customer service from store to the delivery day with previous updates. The delivery chap was punctual polite professional friendly.

19 januari 2026
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Antwoord van Bensons For Beds - Truro382

We appreciate your positive feedback! We're happy to hear you received great customer service from our store and punctual, polite delivery. Thank you!

Beoordeeld met 5 van de 5 sterren

Genuine Review - No AI Crap - 5 Stars

I have to say that the customer service has been 10 out of 10 every stage. The salesman Jamie in Truro was very helpful and accommodating. The delivery guys were brilliant and did their job amazingly, didn’t catch their names but “Plymouth guys”. We had small issue which was resolved quickly and the customer support has been very wonderful. I will highly recommend to others.

13 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that you experienced excellent support throughout your purchase journey. It's great to know that our sales and delivery teams were so helpful, and that any issue was resolved quickly. Thank you for your recommendation! Megan at Customer Care

Beoordeeld met 1 van de 5 sterren

Great Service

Great service no pushy sales until we needed help and to ask questions staff very attentive, lots of choice and good prices, after sales and delivers we were kept well informed

11 januari 2026
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Antwoord van Bensons For Beds - Truro382

We appreciate you sharing your experience. It's great to know our team provided attentive service, a wide selection, and clear communication throughout your purchase.
Thank you for your review - Lauryn at Customer Care

Beoordeeld met 5 van de 5 sterren
Logo Bensons For Beds - Truro382

Antwoord van Bensons For Beds - Truro382

We’re delighted to hear our team was friendly, knowledgeable, and attentive throughout your visit. Thank you for your positive review – Lauryn at Customer Care 💜

Beoordeeld met 5 van de 5 sterren

Efficient shopping expereince!

Staff helpful without any "hard sell.
Limited range of bedroom wardrobes but what was available was well constructed. Supply and delivery inside of 3 months (standard for the sector).
Efficient paperwork and notifications following purchase.

9 januari 2026
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Antwoord van Bensons For Beds - Truro382

We’re so glad our team was helpful and professional, with clear advice and smooth updates – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care

Beoordeeld met 5 van de 5 sterren

Kevin at the Truro branch was the first…

Kevin at the Truro branch was the first person to get up (out of four employees sat chatting around a table) and come and see if he could help us. Very informative and not pushy. Too all our wishes into account and advised on the best options for our needs. Gave us breakdowns of prices and payment options. When we said we need to think about it, no problem. His consideration and informative ways were the reason we returned to make our purchase. Thank you Kevin. We very much appreciate your service. X

11 januari 2026
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Antwoord van Bensons For Beds - Truro382

We're happy to hear that you received informative and considerate service at our Truro branch. We appreciate you highlighting the team member's attentiveness and the clear explanations provided. Thank you for your positive review – Lauryn at Customer Care 💜

Beoordeeld met 4 van de 5 sterren

Wonderful welcoming staff

Wonderful welcoming staff, who patiently allowed us to roam around till we had figured out what we wanted and needed. Then, while the order was being finalised, the little details we had not thought of were brought to our attention.

7 januari 2026
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Antwoord van Bensons For Beds - Truro382

We’re so happy to hear our team gave you the time and space to find exactly what you needed, and helped with those little details along the way – that’s what we love to do! Thank you for your positive review - Lauryn at Customer Care 💜

Beoordeeld met 5 van de 5 sterren

Happy customer

clear communication, reliable delivery information, courteous staff, what more could you ask for ...a good nights sleep! ?

31 december 2025
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Antwoord van Bensons For Beds - Truro382

Clear communication, reliable delivery, and courteous staff – sounds like the perfect recipe for sweet dreams! Thank you for your positive review – Lauryn at Customer Care 💜

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Knowledgeable staff

3 januari 2026
Logo Bensons For Beds - Truro382

Antwoord van Bensons For Beds - Truro382

We appreciate your positive feedback and are happy to hear that our staff was knowledgeable and provided excellent service.

Stewart - Team Bensons

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