Excellent customer service salesman was very knowledgeable polite and no pressure sales tactics gave us time to try different Mattresses and explained the differences in there construction we settle... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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Lees wat reviewers zeggen
Fantastic service. Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known. This was our third purchase from him and he al... Toon meer
Bedrijf heeft geantwoord
From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was al... Toon meer
Bedrijf heeft geantwoord
Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand. There were issues on delivery delivery drivers couldn’t be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Wednesbury606
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, Verenigd Koninkrijk
- 1215057671
4,7
Uitstekend
762 reviews
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Fantastic service
Fantastic service.
Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known.
This was our third purchase from him and he always goes above and beyound to help you.
Everything has always been amazing. Rob has always been open and honest and is a credit to the buisness.
26 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Rob at Gallagher Retail Park. His dedication to providing genuine and helpful service truly makes a difference. We appreciate your loyalty and look forward to serving you again in the future!
From start to finish my experience with…
From start to finish my experience with Bensons for Beds has been great, nothing to much trouble, delivery was a difficult one with loft conversion but this went really smooth, the delivery guys were really lovely and helpful, I would definitely recommend. Thank you all for a nice experience this dosent always happen 😊 xxx
1 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your wonderful review! We're thrilled to hear that your experience with Bensons for Beds was smooth and enjoyable, even with the delivery challenges. Our team strives to provide excellent service, and your recommendation means a lot to us. We appreciate your support!
EXCELLENT
From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was also great . The company were helpful and polite and fitted in with my requests. Kept me up to date on delivery. All in all everything was wonderful. I am sleeping well . Thank. You
25 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your wonderful review! We're thrilled to hear about your positive experience at our Wednesbury store and that Gaynor provided you with excellent service. It's great to know you're sleeping well after your purchase. We appreciate your feedback and look forward to serving you again!
Installation services very bad
28 september 2026
Antwoord van Bensons For Beds - Wednesbury606
We're sorry to hear that you were dissatisfied with our installation service. We apologise for the experience you've had and would like the opportunity to investigate further. We have contacted you today to support you.
Thank you,
Megan | Customer Care Specialist
Great customer service
Great customer service, good choice of beds. Happy with purchase and whole experience.
30 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our service and selection. Your satisfaction means the world to us! We can’t wait to welcome you back for your next bed shopping adventure! #CustomerLove #HappyShopping"
Great service by the staff regarding…
Great service by the staff regarding demonstration and features about the products.
Abu sales person was very professional and friendly.
Buy to KING size mattresses and products are really good.
Buying again 😀.
28 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your wonderful review! We're thrilled to hear you loved our service and Abu's professionalism! It's fantastic to know you're enjoying your KING size mattress. We can't wait to welcome you back for your next purchase! See you soon! 😀✨ #CustomerLove #HappySleep!
Antwoord van Bensons For Beds - Wednesbury606
Thank you so much for your kind words! We’re thrilled to hear that Kerry made your experience awesome. Our team takes pride in providing top-notch service. Your satisfaction is our motivation! We can’t wait to see you again! 😊 #CustomerLove #TeamKerry #Grateful.
The staff were very helpfull
The staff were very helpfull , i was taken round the shop in wolverhampton by jean , she she showed me all types of beds and matresses then lkindly helped me with what i was lokking for , i would definately reccommend this store
23 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your fantastic review! We're thrilled to hear Jean provided you with such great assistance in our Wolverhampton store. Your recommendation means the world to us! We can’t wait to help you again—enjoy your new bed! 😊
Delivery charges are disgusting
Sales Advisor was exceptional. I saw the product online on a buy one get one half price promotion however when I put items in basket the promo wasn’t working so I visited the store. The same promotion was on in store but the advisor confirmed that it was an error and that product wasn’t included in offer. He agreed to match the promotion due to inconvenience. I would’ve scored this 5 star but the delivery charges are a disgrace.
24 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Hello Mark,
Thank you for your feedback. I'm delighted to hear that our Sales Advisor provided exceptional service and was able to resolve the promotion issue for you by honouring the discounted price after the inconvenience. It's great to know their helpfulness made a positive impression.
I’m sorry to hear that you were dissatisfied with the delivery charges. We appreciate your comments and can confirm that your feedback regarding delivery costs will be passed on to the relevant team for review. Thank you for taking the time to share your experience with us,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Wednesbury606
Thank you for sharing your positive experience with us; we truly appreciate it!
Excellant customer service
16 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Wednesbury606
Thank you so much for your kind words and for choosing us! We are thrilled to hear that you had an excellent experience with our customer service. We take pride in providing top-notch service to all our customers. See you again soon!
The reception i received from Abu at…
The reception i received from Abu at wednesbury i really appreciate the advice and care towards a customer the best 👌
14 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your kind words! Abu is dedicated to providing excellent customer service and we're glad to hear he made your experience at our Wednesbury location a positive one. We appreciate your support! 💯
All round experience was excellent
All round experience was excellent
15 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Wednesbury606
Wow, we are thrilled to hear that your experience was excellent! Our team works tirelessly to provide top-notch service and we are grateful to have satisfied customers like you. Thank you for choosing us! 😀 #ExcellentService #CustomerSatisfaction #Thankful
Purchase
It was quite easy to navigate and the quality appears to be of a good standard
15 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your positive feedback! We are delighted to hear that our website was user-friendly and that you are satisfied with the quality of our products. We strive to provide the best experience for our customers. Thank you for choosing us!
Friendly and provided helpful advice
14 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your kind words! We take pride in providing exceptional customer service and we're thrilled to hear that our team was able to assist you with helpful advice. It's our pleasure to serve you.
We had an amazing experience in the…
We had an amazing experience in the wednesbury branch on Friday!
We went in need a mattress to take home that day, Rob was incredibly helpful in finding us one out the clearance sections.
From finding us a mattress to helping us load it into our van, he was amazing!
11 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your kind words! We are so glad to hear about your amazing experience at our Wednesbury branch. Our team strives to provide excellent service and we are happy to hear that Rob was able to help you find the perfect mattress. We appreciate your support and look forward to seeing you again soon!
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your kind words! We strive to provide excellent service to all of our customers and we're happy to hear we've met your expectations. We look forward to serving you again soon! #customerservicegoals #happycustomer
Staff are welcoming and very helpful…
Staff are welcoming and very helpful providing an efficient and amazing service. Great quality.
5 september 2026
Antwoord van Bensons For Beds - Wednesbury606
We are so glad to hear that our staff was able to provide you with an efficient and amazing service! Thank you for choosing us and we look forward to seeing you again soon.
Great experience..very helpful and kind…
Great experience..very helpful and kind staff especially Kay in Wednesbury store.
3 september 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for the kind words! We're happy to hear that Kay and our team at the Wednesbury store were helpful and kind during your visit. We strive to provide the best experience for our customers. Come back soon! #customerlove #excellentstaff
The shop Staff were extremely helpful…
The shop Staff were extremely helpful and professional. The delivery Staff were also professional, proficient, punctual.
27 augustus 2026
Antwoord van Bensons For Beds - Wednesbury606
Thank you for your kind words! We strive to provide excellent service and I'm so glad you had a positive experience with both our shop and delivery staff. We appreciate your business!
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