Bensons For Beds - Weston Super Mare376 Reviews 

staff very helpful , also gave good advice on selection of mattresses.

Very good service and a very good deal on a mattress

Irfan the sales guy in the shop was very helpful..Delivery Lads very polite and helpful..so far all good
We will try our new Tempur mattress tonight 🤔

Emily was knowledgeable and extremely helpful. Guiding us through buying a new mattress. No pressure but very informative.

Owen was really knowledgeable and helpful.

When shopping for a large item on a tight budget, it can be a bit daunting.

However, Ricky at the Weston super Mare branch was considerate of our financial limitations and found us a fantastic mattress at a great deal.

The in store experience is fantastic, but try to contact customer service when you have a problem is very poor. Waited 25 minutes for service department to answer gave up.Used chat bot but got to the end asked for photos and then said to get back or take photos and e mail. E mail then had a reply saying very busy would get back in 5/7 days. Still no reply

The time given to explain the advantages and disadvantages of the various products was very good.
The only disappointment was that the quotes sent were the original ones, not the negotiated ones we expected.

Staff let us have a browse at our leisure no pressure to purchase anything. Helpful and friendly ordering bed was easy just waiting for arrival

The sales assistant was very helpful and informative. Which made it easier to choose the right sort of mattress. Waiting now for the delivery of our Super King mattress.

Very informative and personable and then left us with privacy to decide on what we wanted.

Very helpful sales advisor - he explained all about the different options available and advised us about delivery dates, so we could get the bed in time for our visitors!!

Efficient and pleasant service by Owen

Helpful and friendly staff without being over the top

The salesman Irfan was very knowledge and helped us select the best product for us. Very happy with service and are now awaiting delivery.

Great friendly staff, no hard sell.

Excellent customer service the staff were very patient and explained the different beds very clearly.

The salesman was very friendly and very knowledgeable and helps us out to find the right mattress for us.

Customer service in the shop, however I'll reserve judgement until I have received my goods. If they come on time I will move to 5 stars.

Had a successful shopping experience today with Owen. He listened to what our problems were with various health problems etc and only showed us suitable mattresses. He was not pushy and did not try and sell us add ons. He also helped us get our preferred delivery time and was extremely friendly and professional. We are looking forward to our new mattress and pillows to arrive and hopefully a good night's sleep. Thank you Owen.