We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... Toon meer
Very good communication on ordering and delivery date. My only concern was that it was not set up. As an 85 year old it took me all day to unpack and. Assemble. Apart from that I am very pleas... Toon meer
Bedrijf heeft geantwoord
Arrived at store knowing exactly what we wanted. Greeted on arrival. Needed to view on the upper floor and Brendon asked us immediately if we were ok with the stairs or needed to use a lift. ("We're g... Toon meer
Bedrijfsgegevens
Over Bensons For Beds - Worksop531
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, Verenigd Koninkrijk
- 1909482502
4,8
Uitstekend
212 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First class service from Glenn in the…
First class service from Glenn in the store. He explained how all the benefits of each mattress, and then left us alone to make our decision after testing all of them. It was excellent to be left to make my decision without any pressure.
30 mei 2025
Antwoord van Bensons For Beds - Worksop531
We're happy to hear that you enjoyed your experience in our store. It's great to know the service provided helped you choose a mattress without pressure. Thank you for your positive feedback, Megan at Customer Care
Excellent service
Excellent service, really nice shop assistant that didn’t try and pressure us in to buying just any bed.
27 mei 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate your positive feedback! We're happy to hear that our shop assistant provided excellent service without pressuring you. Thank you for your business, Megan at Customer Care
Immediate attention and advise
Good advice about materials strengths and Guarantee's. Given time to wonder round and view at my leisure.
26 mei 2025
Antwoord van Bensons For Beds - Worksop531
We're happy to hear that you found our advice helpful and appreciated the opportunity to browse at your leisure. Thank you for your positive feedback, Megan at Customer care
Great experience
Great that we were left to have a look round first and to try sitting/laying on the mattresses and narrow it down by ourselves. Demi then came and asked if we needs any help and gave us valuable advice and then the actual buying and organising delivery process was quick and easy
21 mei 2025
Antwoord van Bensons For Beds - Worksop531
We're glad you enjoyed your experience. It's great to hear that you appreciated having the space to explore our mattresses and that our advice was helpful. We appreciate your positive feedback regarding our efficient service. Take care, Megan at Customer Care
Antwoord van Bensons For Beds - Worksop531
Thank you for your kind words! Providing exceptional customer service is our top priority, and we're delighted that you had a positive experience with us. We look forward to seeing you again!
Sleep well, Team Bensons💜
The delivery was excellent except my…
The delivery was excellent except my headboard was stood upside down I didn’t notice till the delivery team had left. It clearly stated this way up but the team left it the wrong way up.
9 april 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worksop531
Thank you for bringing this to our attention. We apologize for the inconvenience and will make sure to remind our delivery team to double-check all items before leaving. We appreciate your feedback and hope you are enjoying your purchase!
Shane was very helpful and assisted us…
Shane was very helpful and assisted us choosing the right bed for us.
3 april 2025
Antwoord van Bensons For Beds - Worksop531
Thank you for the positive feedback, we are thrilled to hear that Shane provided exceptional customer service during your bed shopping experience. We hope you enjoy your new bed!
Lovely experience for my old father
Lovely experience for my old father. Staff very patient.
1 april 2025
Antwoord van Bensons For Beds - Worksop531
We're so happy to hear that your father had a lovely experience. We appreciate your kind words about our team's patience. Thank you, Megan at Customer Care
You must visit the store
You must visit the store! We tried to buy a bed online and it just doesnt work. You need to see the bed and feel the mattress. Really helpful staff and brilliant service.
26 maart 2025
Antwoord van Bensons For Beds - Worksop531
We're happy to hear that you found our in-store experience so valuable! It's great to know our staff were helpful and provided brilliant service while you chose your perfect bed. Take care, Megan at Customer Care
Mattress
Very polite staff and very knowledgeable. They gave us information on the mattresses that we tried out in store so that we could choose the right one for us.
16 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Worksop531
We appreciate you sharing your experience! We're happy to hear that our knowledgeable staff provided you with helpful information to choose the right mattress. Take care, Megan at Customer Care
Fantastic customer service very helpful…new bef
Fantastic customer service very helpful and pleasant. We weren’t sure what bed to go for but with their help we found the perfect bed for us
20 maart 2025
Antwoord van Bensons For Beds - Worksop531
We're happy to hear that our customer service team provided such helpful and pleasant assistance for you Mrs Latham. We are so glad that we could help you find the perfect bed! Take care, Megan at Customer Care
Helpfull and friendly staff
5 maart 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate your feedback! Our team is happy to hear that you found our staff helpful and friendly during your visit with us. Thank you, Megan at Customer care
Antwoord van Bensons For Beds - Worksop531
We appreciate you taking the time to share your experience with us. We value your feedback, Megan at Customer Care
Friendly helpful staff
Friendly helpful staff, but also know when to leave you alone while you check out all the beds.
23 februari 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate your feedback. We're happy to hear our staff was friendly and helpful, and that you felt they gave you enough space to explore our beds. Take care, Megan at Customer Care
Lovely staff member served us called…
Lovely staff member served us called Shane, very helpful and knew his beds.
29 januari 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate you sharing your positive experience. We're so glad to hear that our staff member was helpful and knowledgeable about our beds!
Take care,
Megan at Customer Care
Good information on products
Good information on products. Not pushy sales. Knowledgeable sales rep.
24 januari 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate your positive feedback! We're happy to hear that you found our product information and sales representatives helpful.
Take care,
Megan at Customer Care
Quick and efficient service as usual
24 januari 2025
Antwoord van Bensons For Beds - Worksop531
We appreciate your feedback and are happy that our service was quick and efficient for you, as usual.
Take care,
Megan at Customer Care
We were happy with our experience the…
We were happy with our experience the sales man was very helpful and professional and made it easy to make our choice he was pleasant and engaging with us 😀 thank-you
18 januari 2025
Antwoord van Bensons For Beds - Worksop531
We're happy to hear that the salesperson was helpful and professional, making your choice easier. We appreciate you mentioning their pleasant and engaging approach and thank you for your positive feedback!
Take care,
Megan at Customer Care
A very good service.
We visited our local Bensons store and found the staff very helpful. We chose a bed and placed an order. From placing the order right up to the delivery point a few weeks later we were continually updated as to the progress and the delivery date. Nearer the time of delivery we were informed as to who would be delivering the bed. The gentleman rang an hour before arrival and then the two men took the bed to the required room for us. The service from start to finish was very good indeed.
22 november 2024
Kallum was great nothing was a problem…kallum the great
Kallum was great nothing was a problem for him
6 november 2024
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