Benz Travel Reviews 

397
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Of course, I have not got to my destination yet. But having stumbled on this site, looking for inexpensive flight, I chose the "chat online" option re an appealing advertised fare.Advised on chat well... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute garbage! Booked flights, received absolutely no confirmation whatsoever on my order which was over £2k. Received a call next day saying my flight wasn’t available at that price. Well what ex... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service!!! The customer service i received from Paul was Outstanding! He went out of his way to find a great price for us with our preferred travel dates always maintaining complete profession... Toon meer

Beoordeeld met 5 van de 5 sterren

I first used Benz travel last year. Ian was extremely helpful and was very knowledgeable and informed about how to tailor each journey to the specific needs of the traveler. I always found him able to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

Benz Travel specializes in discount flight deals, last minute travel bargains and all inclusive tour packages that include hotels, car hire and other services. Located at a prestigious location in London, the company has been in existence for several decades, serving UK travelers with a wide range of products and services. A well established travel agency with a consistently growing client base, Benz Travel has managed to gain attention from British travelers for its long experience, trustworthiness and reliable services. To help its clients even better, the company has also tied up with over 50 international airlines and acquired the membership of ATOL and IATA.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(397)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Martin

Martin from customer service was excellent. Worked tirelessly to make sure we got the right flights and hotel.

5 ⭐🌟🌟🌟🌟

21 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service!!

Amazing service!!! The customer service i received from Paul was Outstanding! He went out of his way to find a great price for us with our preferred travel dates always maintaining complete professionalism. I came across them on the internet but i have saved their number and will be phoning them first next time i need to book any travel arrangements. Well Done!!!

20 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Australian Holiday of a Lifetime

When we were looking for flights to Australia we spoke to Paul who was very helpful and found us a very good deal. Paul gave us Excellent Customer Service, spoke very clearly and he was easy to understand. Paul contacted us on two occasions to check that all the information/confirmation had come through by Email. Speaking as customers we think he is certainly an asset to your company, and would definitely recommend using your company for future holidays

19 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Oliver was very helpful

Oliver was very helpful, answered all my questions and helped me find the best fare from Manchester to Lilongwe. Oliver booked tickets for me and issued them straight away. Very good service!
Thank you Oliver!

18 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great work

dealing with paul he was patient and gave me flight details in a way I could understand his customer service is on point and he will always call to check progress and if you call him he doesn't take long before calling back let me just says hes always available. and also he was considerate about the fact that I was travelling with my child and was able to give me flights that wont make it awkward for me in my journey honestly if people had this man customer service skills customers would be happy at first I was sceptical but he was consistent through out. great great great five star aint enough.

15 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good Afternoon,

Good Afternoon,

To whom it may concern.

I just wanted to express my appreciation for Marcus.

From the very beginning of my call he put me at ease and tried to find the best times and dates for my holiday and also package for me.

He was very attentive and listened when he needed to and not only that accommodated me to whatever would suit me best and then helped tailor whatever he could to make up the best package for me.

Marcus let me take my time to re-think some of the options and not only that he was very patient with me throughout my call, and from my conversations I could tell he not only took his work serious but also bought his personal skills to the job by being very caring and considerate. Not many employees bring that to the table, and this is why I think that he should be considered an absolute credit to not only the team but the company as well.

I believe Marcus is a rare asset to your company and should definitely be recognised and rewarded if possible.

I have a massive gob and I absolutely love boasting about good customer service and then of course the company, and I will most definitely do that on my social platforms. I am not that big at the moment but I hope to be one day and I hope from my experience this brings a great wealth of customers your way.

Thank you Marcus for being an absolute gem throughout my call you was very helpful etc and I can't thank you enough.

I really hope you get recognised and rewarded for your helpful and "going out of your way" attitude.

Kindest Regards

Saiqa Akbar
Good Afternoon,

To whom it may concern.

I just wanted to express my appreciation for Marcus.

From the very beginning of my call he put me at ease and tried to find the best times and dates for my holiday and also package for me.

He was very attentive and listened when he needed to and not only that accommodated me to whatever would suit me best and then helped tailor whatever he could to make up the best package for me.

Marcus let me take my time to re-think some of the options and not only that he was very patient with me throughout my call, and from my conversations I could tell he not only took his work serious but also bought his personal skills to the job by being very caring and considerate. Not many employees bring that to the table, and this is why I think that he should be considered an absolute credit to not only the team but the company as well.

I believe Marcus is a rare asset to your company and should definitely be recognised and rewarded if possible.

I have a massive gob and I absolutely love boasting about good customer service and then of course the company, and I will most definitely do that on my social platforms. I am not that big at the moment but I hope to be one day and I hope from my experience this brings a great wealth of customers your way.

Thank you Marcus for being an absolute gem throughout my call you was very helpful etc and I can't thank you enough.

I really hope you get recognised and rewarded for your helpful and "going out of your way" attitude.

Kindest Regards

Saiqa Akbar
Good Afternoon,

To whom it may concern.

I just wanted to express my appreciation for Marcus.

From the very beginning of my call he put me at ease and tried to find the best times and dates for my holiday and also package for me.

He was very attentive and listened when he needed to and not only that accommodated me to whatever would suit me best and then helped tailor whatever he could to make up the best package for me.

Marcus let me take my time to re-think some of the options and not only that he was very patient with me throughout my call, and from my conversations I could tell he not only took his work serious but also bought his personal skills to the job by being very caring and considerate. Not many employees bring that to the table, and this is why I think that he should be considered an absolute credit to not only the team but the company as well.

I believe Marcus is a rare asset to your company and should definitely be recognised and rewarded if possible.

I have a massive gob and I absolutely love boasting about good customer service and then of course the company, and I will most definitely do that on my social platforms. I am not that big at the moment but I hope to be one day and I hope from my experience this brings a great wealth of customers your way.

Thank you Marcus for being an absolute gem throughout my call you was very helpful etc and I can't thank you enough.

I really hope you get recognised and rewarded for your helpful and "going out of your way" attitude.

Kindest Regards

Saiqa A

14 januari 2019
Review zonder uitnodiging
Logo Benz Travel

Antwoord van Benz Travel

Hi Saiqa,
Thank you for your most excellent review, Marcus is indeed an asset to our team, I will make sure this review is not only bought to the attention of his line manager, but past to the top of the company.
once again thank you for your time in leaving such a splendid review.

Beoordeeld met 5 van de 5 sterren

Steve excellent travel advisor

Steve was very helpful, he chose the right package for me, he listened to what i needed and within 5 minutes he generated the flight package.Steve also made the payment process easy as he stayed with me on the phone whilst following the link. Steve is a credit to the company, very polite and helpful. Many thanks steve i will 100% use this service with steve again.

10 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flights booked via emirates from…

Flights booked via emirates from Manchester to Lahore great experience Glenn looked after all my booking details. Stayed on the phone till I read confirmed and accepted all the flight details. Very professional and helpful

7 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service, we received fantastic support from the team. Explained everything in detail. Would highly recommend Benz Travel.

23 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb travel agent

My wife and I booked travel to Australia for January 2019. I had forgotten this is the most expensive month. My usual carrier, Qantas, offered ridiculously expensive tickets so we did our own searching.

The online search engines became frustrating, offering great deals one moment only to find they were not really available. And I'm not talking just about the "come on in" pricing they advertise that relates to a totally different time of travel. So in frustration I completed on online form and found myself soon talking with Ian from Benz Travel

He was fantastic. Seriously. He is a great listener with good understanding and attention to detail. He is also persistent in working towards getting the right flights at the best price. And all the time, he is very polite and professional. We were very impressed.

Needless to say, Ian found us just what we were after. His follow-up was also excellent. I have no hesitation in recommending his services and it is clear that Benz Travel has some very good systems in place, enabling excellent service.

22 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a wonderful experience with Benz…

I had a wonderful experience with Benz travel. A gentlemen called Glen was very helpful and very patient when my credit card wasn't working. He booked flights for me and was very respectful and polite all the way through. I would recommend to anyone.

21 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

​Thanks for the excellent service by Peter.

I've been using Hoodaki for booking travel tickets and found genuine and clear with options they provide.​ I have been using hoodaki from last 6-7 years and always found these rates very competitive.

Peter was easily reachable and guided me thru the process.

21 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Steve

Steve was really helpful and patient and helped me with my query to get the resolution that I wanted. Thank you he definitely should get a promotion!

18 december 2018
Review zonder uitnodiging

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