Benz Travel Reviews 

397
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Of course, I have not got to my destination yet. But having stumbled on this site, looking for inexpensive flight, I chose the "chat online" option re an appealing advertised fare.Advised on chat well... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute garbage! Booked flights, received absolutely no confirmation whatsoever on my order which was over £2k. Received a call next day saying my flight wasn’t available at that price. Well what ex... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service!!! The customer service i received from Paul was Outstanding! He went out of his way to find a great price for us with our preferred travel dates always maintaining complete profession... Toon meer

Beoordeeld met 5 van de 5 sterren

I first used Benz travel last year. Ian was extremely helpful and was very knowledgeable and informed about how to tailor each journey to the specific needs of the traveler. I always found him able to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Informatie afkomstig van verschillende externe bronnen

Benz Travel specializes in discount flight deals, last minute travel bargains and all inclusive tour packages that include hotels, car hire and other services. Located at a prestigious location in London, the company has been in existence for several decades, serving UK travelers with a wide range of products and services. A well established travel agency with a consistently growing client base, Benz Travel has managed to gain attention from British travelers for its long experience, trustworthiness and reliable services. To help its clients even better, the company has also tied up with over 50 international airlines and acquired the membership of ATOL and IATA.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(397)

1 review in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Benz travel are con artists and liars

Do not believe there excellent reviews it’s there staff that write them. They are con artists and liars and go bye many names here’s the names they go bye
Here’s more of the names Benz travel use quite a lot
Very very shady
A1fares.co.uk
Affordable Holidays
affordableflights.co.uk
Airlineticket.co.uk
Citrus Holidays
Dreambookers.com
Far East Airfares
Fareworld Travel
Hoodaki.com
Just Thailand
Skooltrips.com
Stagsandhoneymoons.com
The Wise Miser
Worldwideflights
Garanteed to get conned if you use any of these company’s all Benz travel. Con artists

Do not go near this company
I booked a flight for me and my son
On booking I paid for business class on way out and premium economy on way back
I even photoshopped the booking at the time
Now I’m being told I’m economy
They are liars
I booked what I said I booked
They also use the names
The wise miser
And citrusholidays.co.uk

Please do not use these chancers

Or you’ll get scammed like I did

I’ve asked them 5-6 times now what public body I can make a complaint to against them

But they refuse to tell me

Do not go near
Benz travel
The wise miser
Or citrusholidays.co.uk
Il be back in every day to write a review
Until I get a full refund
If not
Il keep naming and shaming them until they listen
Il also be contacting newspapers
I’m registered disabled also
Discrimination against disabled act 2011. And as these chancers have now blocked my email address
I am now going to report them to trading standards and action fraud via the police
Here’s more of the names Benz travel use quite a lot
Very very shady
A1fares.co.uk
Affordable Holidays
affordableflights.co.uk
Airlineticket.co.uk
Citrus Holidays
Dreambookers.com
Far East Airfares
Fareworld Travel
Hoodaki.com
Just Thailand
Skooltrips.com
Stagsandhoneymoons.com
The Wise Miser
Worldwideflights
I have now reported these chancers to police and the fraud team at my bank
As they blocked my email address
Very unprofessional
No point calling them either
As can’t understand what they are saying
There English is poor to say the least

Update when get more info

4 maart 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am happy to say that Eric has good…

I am happy to say that Eric has good knowledge of his field. Eric is quite good with customer service & helped me with booking my flights. I would definitely recommend Eric to all for booking flight or Hotel.

15 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Of course

Of course, I have not got to my destination yet. But having stumbled on this site, looking for inexpensive flight, I chose the "chat online" option re an appealing advertised fare.Advised on chat well, bought fare, very good customer care in terms of allying doubts re disconnect to email etc. But having assumed fare purchase, company quality was shown, where, Paul - advisor, asked why I chose such a far from address take off.After my rationale, it was explained that for a further small fee, I could have same ticket but from closet airport. So, arranged flight change. Impressed with manner and assurance. So, definate 5.

11 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GETTING DIFFICULT TO GET TICKET TO…

GETTING DIFFICULT TO GET TICKET TO PAKISTAN AT REASONABLE PRICE DUE TO HOLIDAY SEASON, GOT TICKET AT RIGHT PRICE AFTER BEING LITTLE FLEXIBLE ON DATE'S.

9 februari 2019
Review zonder uitnodiging
Logo Benz Travel

Antwoord van Benz Travel

Thank you Munir for your honest feedback, we strive to find the right flight at the right price for our customers.

Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company, we booked flights to Florida, for December 2019, a month after booking the flights we were told they had been cancelled, they wanted to change our flights, lose a day off our holiday, pay more money and would not cover any excess expenses for us, ie hotel, transfers etc. The flights sold to us did not exist at the time and still do not, this has been confirmed by the Airline company , effectively they sold Ghost flights, a practice by disreputable companies. They do this on the premise you pay a deposit, and don't pay anything more till 8-12 weeks prior to flights. At which point when they tell you the flights have changed or the price has changed and that late on in the game it's too late to look around for alternative flights. We only found out because we tried to pay more money off early, it was then the whole charade came to light, i implore anyone who thinks they got a great deal to double check it, don't be surprised if there is a Monster of a nightmare lurking in your future. People like this prey on peoples dreams and hopes and care nothing if they smash them to smithereens , all for the sake of a few pounds. Fortunately we were in a position to re-book flights with a far more reputable company. We were only hoodwinked into this because we went via Hoodaki a company we have used before, I will contact Hoodaki to inform them of Benz travel illegal practices and let's hope they kick them off their website.

7 februari 2019
Review zonder uitnodiging
Logo Benz Travel

Antwoord van Benz Travel

Dear Mr Murphy,
We apologise if the booking procedure for advanced bookings was not explained to you in better detail.
It is never our intention to “hoodwink” customers into bookings.
Many customers are satisfied with the advance booking procedure we offer and take advantage of this system in order to obtain the cheapest fares as soon as they are released.
Once again our apologies in this instance, we have given you a full refund.

Beoordeeld met 5 van de 5 sterren

Mrs Mistry

I am very pleased with the service I received by the agent who was very helpful and informative. I would recommend to my friend and family. gave me good deal.

24 januari 2019
Review zonder uitnodiging
Logo Benz Travel

Antwoord van Benz Travel

Mrs Mistry,
Thank you for your feedback, we look forward to helping your friends and family in the future.

Beoordeeld met 5 van de 5 sterren

MY EXPERIENCE WITH BENZ TRAVEL

To me one of the best travel customer service there is.
I am very satisfied with their performance.

24 januari 2019
Review zonder uitnodiging
Logo Benz Travel

Antwoord van Benz Travel

Thank You Kofi,
We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Marcus from customer services was…

Marcus from customer services was excellent and worked tirelessly to make sure we got the best deals with the flights
I believe Marcus is a asset to your company and should definitely be recognised and rewarded if possible
Many thanks Marcus will 100% use the service again
Highly recommend Benz travel

22 januari 2019
Review zonder uitnodiging

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