Very positive experience. Bought a business chair. Arrived pre built within 24 hours. But there was a small manufacturer defect. When I reported that BestBuy were all over it immediately; got the man... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This firm advertise chairs as "leather" or "leather facing" when in fact the chairs are actually synthetic, faux leather. I nearly bought one, but only realised this when I contacted them to clarify.... Toon meer
Our needs were fully understood, and the process of choosing the right chairs was simple and streamlined. They arrived in perfect condition, and we’re very pleased with their quality and comfort.
Bedrijf heeft geantwoord
Searching for new office chairs - these looked the part so ordered one - brilliant fast delivery (Less than 24hours from order to delivery - despite Covid and bad weather!) - Flat packed with some sel... Toon meer
Bedrijfsgegevens
- Kantoormeubilair winkel
- ook in
- Kantoorbenodigdheden winkel
- Kantoormeubilair leverancier
- Kantoorrenovatiedienst
Over bestbuy-officechairs
Geschreven door het bedrijf
Best Buy – Office Chairs is a family run business and the UK’s number 1 office chairs website with thousands of chairs at unbeatable prices! With over 20 years experience in the office furniture industry, our team of expert sales staff are on hand to offer friendly, professional advice, ensuring you find the most suitable office chair, at the best possible price.
On Sale
Visit Our website
Best selling chairs
Best selling furniture range
Geschreven door het bedrijf

Free Next Day Delivery!
Over 50000 Products in stock!
Contactgegevens
Suite 10 Enterprise House,Southbank Business Park,, G66 1XQ, Kirkintilloch, Verenigd Koninkrijk
- 0800 042 4777
- customerservice@bestbuy-officechairs.co.uk
- www.bestbuy-officechairs.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ergo Mesh Manager's Chairs
I have just taken delivery of two Ergo Mesh Manager's 24hr Chairs for my home office, to replace my ageing ones, where I run a small IT Support company. It took less than an hour to construct them from a flatpack and all wen together well. They are beautifully made, confortable and sturdy to use. They were reduced in the BestBuy Wintwer sale and will no doubt last a very long time.
Thank you BestBuy just need a couple of new cabinets to match

Antwoord van bestbuy-officechairs

Antwoord van bestbuy-officechairs
We accidentally ordered the wrong item
We accidentally ordered the wrong chairs which were assembled by a 3rd party before we realised. The team were extremely helpful and obtained arms for the chairs at no extra cost to which we are extremely grateful.

Antwoord van bestbuy-officechairs
Brilliant customer service
When I bought this Visitor chair, there was a fault with the chair back. I emailed the company and received the new part just 2 days later.
The chair is very good quality, comfortable, much better than I dared hope because the price was reasonable. It looks lovely in my sitting room and I am considering purchasing another. I will definitely be recommending this company to my family and friends.
Such an excellent and very very comfortable chair.
I recently needed to buy a good quality office chair at home during the working day and evenings on my gaming computer, so I decided to buy the Pledge May High Back Task Chair.
I've been very fortunate, to say the least since I currently use a Pledge-branded office chair, namely the Ethos model. Having used the same office chair for 11 years, it is still a superb comfortable chair to this very day.
So, without any doubts I purchased the May High Back model also made by Pledge, a British-branded company, all chairs are manufactured in the UK, so you are guaranteed excellent quality. It has the same foam seating base and back as my Ethos, I did enquire with the staff member on the website live chat to confirm this before I placed my order.
I also opted for the sliding seat, lumbar support and adjustable arms options as well, I'm 6ft 4, so I need to use a comfortable chair to accommodate my body length, glad to say the May High Back chair does an excellent job of providing all-day comfort.
If you are looking to purchase an excellent quality office chair that will provide you with all-day comfort and support, I highly recommend Pledge branded office chairs, as stated I currently use the Ethos model and have done for 11 years and it is still very comfortable.
Since my chair was a custom made-to-order chair I had little waiting time for the chair to arrive, around 10 working days. The chair was very well packaged and protected, fully built ready to use, I only needed to affix the wheelbase to the chair which was simple to do, no tools needed.
Also, worth noting, BestBuy-OfficeChairs were the cheapest around for the chair including the added-on customisations, so thanks for the great pricing and free delivery also.
Excellent service on replacement of damaged item
Ordered a Desk mobile pedestal which unfortunately was damaged in transit. Bestbuy Office Chairs customer service dealt with it promptly and arranged for a replacement unit to be delivered and the damaged item to be collected. An excellent service.
Got what we wanted (4 office VDU…
Got what we wanted (4 office VDU chairs) as we wanted and when we wanted
Excellent Quality and Service
Eco Under Desk Mobile Pedestal 2 Drawer: Excellent quality much better than I expected. Already assembled and just needed to attach draw handles and wheels. Arrived well packaged and just 3 days after placing order. Highly recommend company and product.
Unable to return product
Unable to return product. The business model is fraudulent, if you order on line you should be able to return if the product has been assembled. In this case I ordered a chair that turned out to be uncomfortable to the extent that it left marks on my back but as I had assembled I could not return it. I am not sure how I would know if the chair is comfortable without assembling and sitting on it. I am now stuck with an uncomfortable chair. I would not buy anything from this company again.

Antwoord van bestbuy-officechairs
Very easy site
Very easy site - delivery was next day so that was a bonus - Very happy with the chairs we purchased
Reception desk heaven
Easy to order, telephone assistance with requirements and actually listened to delivery instructions regarding access. Great customer service and quality of products as expected. Presents a very professional appearance for our reception area.
Excellent quality
Excellent quality, good value, delivered on the day I requested and a question I had was dealt with promptly when I telephoned.
Excellent service
Excellent service.
When I ordered my desk I picked the wrong size and only noticed when I got my confirmation email. I called bestbuy as soon as I noticed my error and this was sorted asap, I then received a new order confirmation with the correct sized desk.
The Desk arrived within a few days of the order being placed despite having a 7-10 day delivery schedule. I also got a call to book in my delivery the day before via the courier company.
The tracking was emailed to me on the day of delivery with an expected 2hour time slot
Would definitely use again excellent service
Excellent customer service
Extremely fast delivery
Would recommend highly
Fantastic quality Chair
Fantastic quality Chair - very comfortable received quickly and kept up to date of delivery through DPD -would use again
Chair arrived promptly but I found…
Chair arrived promptly but I found minor cosmetic damage on unpacking. Rang the company who were helpful and efficient. The replacement part arrived quickly. Excellent service.
Amazing customer support
I want to start off by saying I refuse every-time I get suggested to leave a review. however after my experience with the customer support team here I had to leave a review.
-fast response times
-efficient, straight to the point no waffle
-extremely helpful
Highly recommend
Fantastic Customer Service
I had a problem with an order and James was extremely helpful and helped resolve the issue immediately.
James also replied with a quote within minutes of emailing. Fast delivery and will definitely be ordering from them again.
Promised next day delivery never…
Promised next day delivery never arrived. Phoned next day was told item out for delivery, checked on DPD tracker they didn't even have item so phoned again was promised return phone call, still waiting. Will never buy from these liars again. As to reply if you think that was 5 minutes you need to fix your clock.

Antwoord van bestbuy-officechairs
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

