Great facilities, excellent equipment. Very friendly staff. Only issue I'd say is the cleanliness and maintenance of the rest rooms and showers. For the last couple of years there's been an issue... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Greenwich Centre Library, 12 Lambarde Square, SE10 9HB Greenwich, London, GB
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Lees wat reviewers zeggen
Its a nice experience when you go to the gym , and you feel a sense of community and everyone seems to be happy to be there. I enjoy how its clean, the equipment mostly is up to standard however I wou... Toon meer
Bedrijf heeft geantwoord
I have been a member of this gym on and off (only because of my work commitments) and I have to say the standard is still very high in terms of cleaned areas, reception staff and instructors. In part... Toon meer
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Systems for changing home gym could be better. When I went from 2 gyms to 1, my membership was amended but because the new gym wasn't my 'home' gym, my access for the barriers at the new gym no lon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
The Greenwich Centre Library, 12 Lambarde Square, SE10 9HB, Greenwich, London, Verenigd Koninkrijk
4,5
Uitstekend
48 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rachel was great at helping me get set…
Rachel was great at helping me get set up. I just wish there was a bit more flexibility with the program so that you don't have to do all six weeks in one go.
30 september 2025
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Aqsa,
Thanks for your review.
We are so pleased to hear that the staff at Greenwich Centre Library have been so supportive!
Warm Regards
Hazal
Quick to respond to applications
Quick to respond to applications. Helpful finding solutions
19 augustus 2025
Antwoord van Better - Greenwich Centre Library
Hi Mohamoud,
Thank you for sharing your experience with us — we truly appreciate it.
We also want to thank you for your continued support.
Kind regards,
Sarah H
Better is doing great in providing…
Better is doing great in providing lessons to children at competitive prices and discounts.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Kavitha,
Thank you so much for your kind words!
We’re thrilled to hear that you appreciate our lessons and pricing at the Greenwich Centre. Our goal is always to provide quality swimming lessons that are accessible and valuable to children. We look forward to continuing to support your children's learning journey!
Kind regards,
Charmaine
Great local gym!
Really friendly and helpful staff, a clean and cool environment, lots of modern machines and equipment that is well-maintained and accessible.
7 april 2025
Antwoord van Better - Greenwich Centre Library
Hi Jane,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and enjoyed the environment and equipment at the Greenwich Centre. We take pride in maintaining a clean and welcoming space, and it's great to know it made an impact.
We look forward to welcoming you back soon!
Kind regards,
Charmaine
Fun Swimming Lessons
My 4 year old son attends swimming lessons at the Greenwich Centre and he thoroughly enjoys them. Great teaching staff and fun lessons. We would recommend.
7 april 2025
Antwoord van Better - Greenwich Centre Library
Hi Tamara,
Thank you so much for taking the time to leave such a thoughtful and enthusiastic review! We are absolutely thrilled to hear that your son is enjoying his swimming lessons at the Greenwich Centre.
It’s wonderful to know that the dedicated teaching staff and the engaging lesson plans are making such a positive impact on his progress and confidence in the water. We take great pride in creating a supportive and encouraging environment for all our students, and your feedback reassures us that we are on the right track.
Your recommendation means a lot to us, and we’re excited to continue supporting your son as he develops his swimming skills. Should you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you once again for your kind words!
Best regards,
Charmaine
Five-star showers
Five-star showers have been fitted to the gym changing rooms at the Greenwich Better Centre. They are great and welcome additions to the facilities.
20 maart 2025
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi John,
Thank you for your positive feedback!
We're so glad to hear that you're enjoying the new five-star showers in the gym changing rooms at the Greenwich Leisure Centre. We’re always looking for ways to improve the facilities, and it’s great to know that the upgrades are making a difference. We hope you continue to have a great experience with us!
Kind regards,
Charmaine
Better make exercise health care and…
Better make exercise health care and education (libraries) available to all
12 maart 2025
Antwoord van Better - Greenwich Centre Library
Hi Rawdon,
Thanks for your review.
We are happy that you recognise all we do for the communities we serve!
Warm Regards
Hazal
I can never log into my account
3 maart 2025
Antwoord van Better - Greenwich Centre Library
Hi Nadia
Thank you for your review.
There are several accounts linked to your email address which may affect you logging in to your account.
Please use your membership number to request a password reset and an email will be sent to you to reset your password and log in to your account.
I hope this helps and if you need further assistance, please let us know.
Kind Regards
Amir
Enjoyed experiences
My experience at Better leisure in Greenwich, has been good the trainers are all brilliant if your first time they explain the moves and also ask if anyone has any injury and show you the easier version. My only complaint is the cleanliness in some areas like the gym floors and showers with broken shower heads and cubicles.
18 februari 2025
Antwoord van Better - Greenwich Centre Library
Hi Antionette
Thank you for your review,
We’re glad to hear that you’ve had a positive experience with our trainers and their supportive approach, especially for first-timers.
We also appreciate your feedback on the cleanliness and the condition of the showers and gym floors. We're committed to maintaining high standards and will look into these areas to ensure improvements.
Kind Regards
Amir
Antwoord van Better - Greenwich Centre Library
Good evening Lesley,
I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for your recent review.
Your kind words about the Concierge at The Greenwich Centre truly warmed our hearts. It's wonderful to hear that they consistently demonstrate helpfulness, patience, and friendliness every time you visit the centre. Your feedback serves as a great encouragement for our team to continue providing exceptional service.
Thank you once again for sharing your experience, Lesley. We look forward to welcoming you back to The Greenwich Centre soon. If there is anything else we can do to enhance your visits, please don't hesitate to let us know.
Warm regards,
Charmaine
Excellent clean facilities and friendly…
Excellent clean facilities and friendly staff.
23 september 2024
Antwoord van Better - Greenwich Centre Library
Hi Jacob
It's great to hear that you're enjoying your time at the Greenwich Centre and have had the opportunity to speak with our staff. We aim to continue delivering a delightful experience for you.
Thank you for your review and thank you for choosing Better.
Kind Regards
Amir
I’m being supported by a very well…
I’m being supported by a very well thought out training programme and trainer
15 augustus 2024
Antwoord van Better - Greenwich Centre Library
Hi Liz,
Thank you for your review.
We are pleased to hear you have been so well supported with your training.
Warm Regards
Hazal
they have modern gym equipment
they have modern gym equipment, and friendly people , place is clean,
11 juli 2024
Antwoord van Better - Greenwich Centre Library
Hi Olufemi,
Thank you for your review.
We are so pleased to hear you are enjoying The Greenwich Centre.
Warm Regards
Hazal
Amazing
I’m loving the fitness classes and the gym is very well equipped!
I’m loving working out at this fitness centre.
15 mei 2024
Antwoord van Better - Greenwich Centre Library
Good evening Julie,
I wanted to personally express my gratitude for taking the time to share your review with us.
It brings us immense joy to learn that you are thoroughly enjoying the variety of fitness classes offered at The Greenwich Centre. Additionally, we are thrilled to hear that you find our gym to be well-equipped to meet your fitness needs.
Thank you once again for your feedback. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional experiences.
Kind regards,
Charmaine
Great support from Kirstie
I would like to thank Kirstie from Customer Service Advisor for prompt resolution on my requests.
28 maart 2024
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Mrs Kotiasvili,
Thank you for your review.
We are delighted to hear that Kirstie at our Customer Service Centre in Belfast was able to assist you and have passed on your great feedback!
Warm Regards
Hazal
I was very happy and very pleased with…
I was very happy and very pleased with service she was very kind and very helpful thank you very much
14 maart 2024
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Mohammed,
Thank you for your email.
We are delighted to hear you are happy with the service you have received.
Our customers are at the heart of everything we do!
Warm Regards
Hazal
Sarah healthwise
Sarah is great. We have a very good workout and she is great fun.
19 december 2023
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi Anastasia,
Thank you for your review.
We are delighted to hear that Sarah has been able to assist you on your Healthwise journey and have passed your comments onto the centre.
Warm Regards
Hazal
Polite and helpful staff.Sarah very…
Polite and helpful staff.Sarah very encouraging in class.
14 november 2023
Antwoord van Better - Greenwich Centre Library
Good Afternoon Alice,
Thank you for your review.
We are very happy to hear that you are enjoying your membership at the Greenwich centre. We are also very happy to hear that you are enjoying the Fitness Classes and Sarah is very encouraging during her class. We hope you continue to enjoy the Greenwich centre and the great actrivities available at this centre.
Kind regards,
Charmaine
Customer service was great
31 oktober 2023
Antwoord van Better - Greenwich Centre Library
Hi Beverley,
Thank you for your review.
It is fantastic to hear that you are enjoying the Greenwich Centre Library and that the customer service was great!
Warm Regards
Hazal
The staff at Better have been amazing
The staff at Better have been amazing, everyone I've dealt with have always gone above and beyond to Try and help me, a man called Wayne took on my problem and you could just hear in his voice he really was trying to help me.. he really made my day, the customer service is perfect, I have absolutely no complaints. Thanks better x
7 november 2023
Review zonder uitnodiging
Antwoord van Better - Greenwich Centre Library
Hi,
Thank you for your review.
We are delighted that Wayne was able to assist you and we have passed on your wonderful comments.
Warm Regards
Hazal
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