Good service, everything as it says on the tin. Brent added extra tests and pronptly arranged saame day testing, no fuss whatsoever
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ooh what an excellent and an outstanding service i got from a lady called Tembie. She made me to be at easy while talking to her over the phone . Very professional .
I had a chat with a young lady who went by the name Thembu lst nyt and she was gud she eased alot of my anxiety I had about getting tested providing me all the answers I need I will definitely be... Toon meer
Shocking experience, stay away if you want to get any sorts of health tests. This company is shocking, there is very poor communication, the results should be within 5 days but I dint get any even mo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Reviews from our customers can be seen on our website.
Contactgegevens
Verenigd Koninkrijk
- 020 7099 0955
- www.better2know.co.uk
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The whole process seemed very smooth…
The whole process seemed very smooth with nothing to question
Good service
Good service, everything as it says on the tin. Brent added extra tests and pronptly arranged saame day testing, no fuss whatsoever
Brent was super helpful in finding me…
Brent was super helpful in finding me an appointment with short notice.
Quick and easy service Tnx again!
Ooh what an excellent and an…
Ooh what an excellent and an outstanding service i got from a lady called Tembie. She made me to be at easy while talking to her over the phone . Very professional .
Amazing communication
Amazing communication, easy quick and efficient process and will definitely use better2know again
I had a chat last night with a lady called Thembu
I had a chat with a young lady who went by the name Thembu lst nyt and she was gud she eased alot of my anxiety I had about getting tested providing me all the answers I need I will definitely be booking an appointment soon.Great service!
Moses Jobe
Randburg
Great fast and clear service to access…
Great fast and clear service to access for all!
Simple and easy
It was super great to have brent talk me through it. Really helpful and a great time would highly recommend
Brent was really helpful and responsive…
Brent was really helpful and responsive to my questions.
Thieves - Don’t Use
Thieves, I turned up to the locations in Marbella and it wasn’t open, I sent proof and “Juan” still tried to say it wasn’t true.
I paid for a test and I’ve been very little help every time I’ve messaged them they haven’t replied
Received great service from Elizabeth
Received great service from Elizabeth. She is a true professional.
Brent Samuels was excellent with great…
Brent Samuels was excellent with great customer service
Me atendiero bien y estoy esperando la…
Me atendiero bien y estoy esperando la información
The admin staff were welcoming
The admin staff were welcoming, communicative, and organised my appointment promptly. Test results were returned within 4 days, which I appreciated.
Regarding cost, there are several pricing tiers: a standard comfort check panel at €300 and a comprehensive panel at €500. I chose the standard option, which in hindsight may not have fully addressed my needs.
My main concern is with the follow-up structure. A GP consultation is included - but only if test results come back positive. Because my results were negative, I was not eligible for this follow-up, despite still experiencing unresolved symptoms and health anxiety. This left me without the clinical support I needed to reach a clear resolution.
For anyone with ongoing concerns, I would suggest considering whether the included GP follow-up policy meets your needs before booking, or asking whether an additional consultation can be arranged regardless of results.
Son los mejores ❤️
Brent was Very helpful and really…
Brent was Very helpful and really informative and patient
Que super atención .
Que super atención .. la mejor .. los felicito x tan excelente servicio
Excellent Service
Excellent communication via email from start to finish. Tests carried out efficiently.
I'd definitely recommend Better2know
Excellent Customer Service
This 5 start review is based on the excellent support I received from customer service.
I needed an urgent test and they went above and beyond to get a booking for me.
Special thanks to Elizabeth and Beatriz who kept me informed at all times and for their understanding of my situation.
Customer Service Review – Brent Samuel
I had a cancellation so I called customer service. Brent Samuels handled the call professionally with a calm and respectful tone. He listened carefully and provided clear, concise information. Overall, Brent delivered solid service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








