Good service, everything as it says on the tin. Brent added extra tests and pronptly arranged saame day testing, no fuss whatsoever
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Lees wat reviewers zeggen
Ooh what an excellent and an outstanding service i got from a lady called Tembie. She made me to be at easy while talking to her over the phone . Very professional .
I had a chat with a young lady who went by the name Thembu lst nyt and she was gud she eased alot of my anxiety I had about getting tested providing me all the answers I need I will definitely be... Toon meer
Shocking experience, stay away if you want to get any sorts of health tests. This company is shocking, there is very poor communication, the results should be within 5 days but I dint get any even mo... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Reviews from our customers can be seen on our website.
Contactgegevens
Verenigd Koninkrijk
- 020 7099 0955
- www.better2know.co.uk
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Great service
Great service. Very efficient at the clinic - no waiting time and professional staff. Quick turnaround in results. Highly recommended
spoke with liya she was very helpful
I had a really positive experience…
I had a really positive experience talking with Elizabeth.She was patient respectful and truly took the time to understand my concerns.Her communication skills are excellent and she made me feel heard and comfortable throughout the conversation.I especially appreciated how calmly and professionally she handled everything.It’s clear that she genuinely cares about clients and want to help.Thank you for the great support Elizabeth u are the best at the clinic 🙂
Reseña
Que te dan una caja de condones por poner una reseña.
Dejaría mejor opinión pero para ello necesito más contacto,que espero tener más adelante.
Louise was personable and very…
Louise was personable and very supportive during an anxious time.
Be aware
Whilst the staff are very accommodating
The management refused a refund despite my explanation for the reason for the cancellation,
Unfortunately it fell within their non negotiable terms and conditions
An act of avarice , which will not be forgotten .
Can’t comment on the level of service as I didn’t actually receive any but paid £550
A lesson learnt on my behalf but let this be a word of warning to others
Friendly and efficient
was easy to contact support when there…
was easy to contact support when there was an issue with the testing centre
Very easy and fast turnaround.
Great service Better2Know
Great service Better2Know, Elizabeth Mukucha knows her story, she worked around my work schedule and got me a booking closest to me after running around for weeks looking for this type of service she made things easy for me from the booking, the appointment, the follow-ups, including the results delivery.
PS thank you Louise Wright for providing the document formats that I requested.
Excellent and comprehensive service
Very happy with everything about this service. The testing process is very well explained, kits are easy to use. As well as the return process and accessing results in customer portal. Customer service is excellent and quick to respond to any queries. Highly recommend.
recommend !
friendly, caring, professional - great all around, highly recommend this personable and excellent member of the team.
Juan was great and most helpful!
The lovely girl beatriz gomez went above
The lovely girl betriz gomez went above and beyond to find a clinc for my son to be tested for a tropical disease after travelling in Africa.next day appointment locally. Very professional and kind on the call. A big thankyou
Many thanks to Louise for the great…
Many thanks to Louise for the great service.The customer service at Better2know is amaizing.
I would like to thank Elizabed
I would like to thank Elizabed, the consultant. She is a good professional, she quickly responded to requests, was attentive and friendly. Overall, I'm happy with her work. This is my first experience with such a test plan, I want to say that it was fast enough and on the specified time.
Very good
From start to finish, one member of staff, Paul, made the experience feel extremely safe and efficient and had true kindness and empathy during the process. The nurse visited within the given time slot and results were delivered promptly. Paul updated us constantly and called us only minutes after we got the notification text to assure us all and ask if we had any further questions. A worthwhile service with much gratitude to Paul.
Great customer service
I would like to say a very special thank you to Beatriz Gomez who went above and beyond in what was a very stressful time for me. I cannot thank her enough! Would recommend Better2Know who have great customer service!
Very professional and a great…
Very professional and a great experience. I had a query and they answered it very quickly. Would definitely use again!
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