My shared hosting server went down during a critical testing period. It was a pcount issue that exceeded the shared hosting limit of 25. After only two AI chat steps, Mukund from the customer support... Toon meer
Bedrijf heeft geantwoord
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BigRock provides excellent prices for the products. Our account manager Huzefa, has helpes alot in getting the products and always informs us in time if there are any renewal. Working with him helps... Toon meer
I love the service of big rock support team always when ever i face any problem they help me asap and their support system is so good in term of knowledge they solve the problem immidiately. Thanks S... Toon meer
Rizwan has been excellently helpful and solution oriented. He is an asset to bigrock. i suggest and recommend that he be elevated. Sch candidates should be rewarded. i wish Rizwan the very best in his... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contactgegevens
Old Nagardas Road, 400047, Mumbai, Verenigde Staten
- www.bigrock.in
4,4
Uitstekend
504 reviews
Geen recente geschiedenis van het vragen naar reviews
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Antwoord van BigRock
Hi Vinod,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Siddish was very helpful
Siddish, was excellent in communication and problem solving
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Prashant,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
shama r excellent
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Happy,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Amazing service as always.
Thanks one Big rock for the amazing service.
I recommend you guys highly.
Your customer service is most amazing.
Special mention for Hrishav.
He walked me thorugh everything.
Solid support.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Hemang,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Munish khan was excellent person
Munish khan was excellent person
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Arshad,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Very good experience
Very good experience. Natabhushana has a great knowledge. He helped me to solve the issue quickly. Thanks.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Saikat,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Antwoord van BigRock
Hi Ankit,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Good Support
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Vidhath,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Thank you
shama , thank you so much for the help , now my mail is working :) thanks
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
A Trusted Partner for Our Business
We have been using BigRock's services for our business, and our overall experience has been very positive. A special thanks to Huzaifa from the sales team for his outstanding support.
Huzaifa was highly professional, knowledgeable, and responsive throughout the entire process. He patiently understood our business requirements, explained the available options clearly, and helped us choose the most suitable services without any pressure. His prompt follow-ups and willingness to assist at every step made the experience smooth and hassle-free.
Excellent customer service like this builds confidence and long-term trust. I truly appreciate Huzaifa's dedication and would highly recommend both him and BigRock to anyone looking for reliable domain, hosting, or business solutions.
Thank you, Huzaifa, for your exceptional support!
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Faraz,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Great customer support by Aishwarya S and reliable hosting experience
I've been using BigRock for my domain and hosting services, and my overall experience has been very positive. The platform is easy to use, and the hosting and email management features have been reliable for my needs.
Today, I contacted support to troubleshoot an email SPF authentication issue for my domain. Aishwarya S was patient, professional, and took the time to understand the problem. She stayed with me throughout the troubleshooting process, answered my questions, and provided guidance on the recommended SPF configuration. I especially appreciated her willingness to investigate the issue instead of rushing the conversation.
Good technical support makes a real difference, and I had a positive experience with BigRock's customer service. Thank you, Aishwarya S, for your professionalism and assistance.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Vikram,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Antwoord van BigRock
Hi Kushwaha,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Antwoord van BigRock
Hi Pankaj,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
I had a great experience with BigRock…
I had a great experience with BigRock support. Siddhish was very professional, patient, and helpful throughout the process. He understood my issue quickly, provided clear guidance, and resolved it efficiently. His prompt response and excellent customer service made the experience smooth and hassle-free. Thank you, Siddhish, for your outstanding support!
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Shama is very nicely spoken to the…
Shama is very nicely spoken to the customers and gave me all the informations that i needed correctly.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Yutika,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
The issue with the cPanel login and email delivery was resolved.
The issue with the cPanel login was resolved, later on the email delivery issue was also addressed properly.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hello Customer,
Thank you for taking the time to share your feedback.
We are sorry to hear that while the cPanel login issue has been resolved, you are still experiencing concerns with email delivery and attachments. We understand how frustrating it can be when an issue remains unresolved, and this is not the level of service we aim to provide. We take your feedback seriously and would like the opportunity to assist further.
Please reach out to us at grievance-officer@bigrock.com with your account details so we can review the email delivery concern and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Nagbhusan was very helpful
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Mr Rizwan gave a good support for the…
Mr Rizwan gave a good support for the account renewal.
5 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Robin,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Great service provided
Great service provided. Special thanks to Vignesh for the quck and faster resolution.
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Satyanarayan,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Service with customer support all of…
Service with customer support all of them 5on 5
6 augustus 2026
Review zonder uitnodiging
Antwoord van BigRock
Hi Sonu,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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