The Bike Shed Reviews 283

Was looking for a low step through electric bike for my wife & noticed they had one at a very competitive price.
Phone them to arrange purchase & they were very helpful & agreed to add some accessories before dispatching on a day to suit me.
After receiving the bike which was extremely well packed, I had a few questions so I called them & again they were extremely customer focused & helpful.
I have absolutely no hesitation in recommending them to others.

Brilliant jacket and well worth the price. Great service... very quick delivery.

My wife enquired regarding a purchase of a new bike in Barnstaple. Unfortunately the one she liked wasn’t in stock, but they said we can order two different sizes in, without a problem The Bike Shed phoned and informed us that the bikes have arrived.
On our second visit and tested the best suited bike we agreed to the purchase, we had a few additional purchases with the sale it was ready to collect in a couple of days. Good service and staff.

Excellent service, highly recommended.

Arrived quickly, well packaged, received emails and a call to confirm order and discuss logistics. The bike works perfectly and was relatively easy to assemble. My only qualm is that I had to replace two screws on the back light box to fix it onto the bike, because the ones provided didn't screw in properly. Luckily I had screws that fit it myself. (This of course is no fault of The Bike Shed, perhaps this feedback can be sent to the bike manufacturers though.

Friendly and good service

The Kask helmet is excellent and The Bike Shed Team very quick at resolving a delivery issue.

I was kept well informed about my delivery and the bike arrived promptly and all in good order. Thank you Bike shed.

Ordered a present that was delivered to the recipient. He was delighted with his gift.

Ordered a gift card for my brother. I couldn't find them on the website initially, so sent an email and had a response within the hour - super helpful. Arrived quickly and well packaged. I know my brother will enjoy spending it! Thank you!

Great pricing. Efficient online ordering. Prompt delivery. Nothing to complain about at all. Well done!

Outstanding service very helpful with the purchase of a trek marlin 5 definitely recommend them

Bought a Kask Mojito and requested express delivery, delivered as promised and I’m very happy with the helmet. Fab customer service at a great price - a rare thing in 2024!

Seth and the team at the Bike Shed could not have been more friendly and helpful. My order was delivered super fast and customer service was excellent. I would not hesitate to recommmend them. Thanks guys!

Absolutely hopeless! Firstly after placing my order they found they didn’t have the tyre even though it was shown in stock. Then when it eventually was sent out it got lost by the courier and took many email, phone calls etc. When it did turn up there was only one tyre and I order two different ones. So they only sent out one in the first place. They then told me they didn’t have the missing tyre in stock. So why did they take my order in the first place? It took a long time to get a refund. I would be very wary about using this supplier.

prompt delivery and caring service

Very professional. Seth was super helpful would definitely recommend to purchase from bike shed.

Excellent. Really fast delivery

Great company would highly recommend bike shed, Seth and the team were very helpful.

The team is very responsive and extremely helpful. Seth helped me understand which parts I need to get considering my needs. Also appreciated how he tried to assemble as much as he could prior to delivery which made my job so much easier! Enjoying my Tern bike ride very much now. I would highly recommend.