The Bike Shed Reviews 283

The Bike Shed gift vouchers were for a relative's birthday, and they arrived in the post within a few days of placing my order.

Fantastic customer service and after care has a bike delivered and got it set up. But had issues with the cable connector so emailed customer service and what a pleasure they where to deal with. Amazing bike and Amazing customer services thank you

Great service, quick delivery and well packaged. Great bike

Got our daughter a bike and great staff and after my partner tried to rise handle bar and couldn't do it and they became lose took bike back and they fixed it fast for me top service

Absolutely fantastic. Bought a GPS computer, which was unbelievably cheap. Honestly thought it was one of those 'to good to be true' situations. Anyway, went ahead with the purchase and within a few hours received a dispatch email, surprised. The next day I received the product, genuinely surprised.
Absolutely fantastic service and will not hesitate to shop with these guys in the future. Excellent.

Excellent service and great value

Over a period of about a year I have been "popping in" to the Outta Town Bike Shed to look at and compare electric cargo bikes. Matt in the upstairs part has given solid and consistent advice - even looking at the spec of bikes they don't stock to compare with the ones instore. A trip to their bike so this Spring to meet the Estarli boys has resulted in a purchase. You can't beat being presented with the fully charged, full spec bike to ride home. I know I can "pop in" to this store with any questions or tweeks. That is also the joy of buying from a very reputable store. Lots of space and easy parking on site and a great hill to test these bikes on.

Visited Bike Shed in Exeter City today seeking a repair to a seat post clamping mechanism for a folding e-bike. I was served by Bill who really ‘pulled out all the stops’ to help. He solved the problem in no time without it costing a fortune. All of the staff were very pleasant and professional. I shall definitely visit again.

Purchased a GPS with sensors, the price was competitive. Item arrived well packed and on time, so all good. GPS from Bryton is much better than the old Garmin I was using and lower cost than a new Garmin. Overall very happy with performance on the first 100 miles of rides.

Great bag and sent quickly. Good communication throughout ordering process. Thank you

Great bike shop, delivery took a little longer than expected but they ensured me my bike was getting looked over to make sure it was in perfect condition upon arrival, which it was… however Bike had a little bit dirt on (easily washed off) but they built my bike for me which i would of struggled with as I've never owned a full suspension before so can not complain. everything else was perfect

Great experience. The parts were delivered on time as ordered. Will happily order from The Bike Shed again.

Outstanding service. I do not usually have time to write review but for Bikeshed, I will make time as they were fabulous to me. I ordered a Dynaplug tool too last-minute late and wondered if it would be able to arrive in time by Royal Mail to Scotland, to take it to Etape Lochness with me. When I called BikeShed to inform them of my hopeful plan, they also wondered if Royal Mail will get it to me in time, and then without telling me after our conversation Bikeshed UK went out of their way, and I was very pleasantly surprised to receive the item in time by courier delivery service, arriving a day before I will leave to get to Inverness! Amazing!

The Dynaplug is really very light and very small form factor and very easy to carry along. However I am grateful that my 700x28c Conti GP5000S performed wonderfully and did not suffer any punctures during the Etape to need Dynaplug. From now, I will be carrying the Dynaplug for every ride, and together with a small light TPU inner tube for the worst case scenario.

Thank you Bikeshed!

Great customer service order delivered on time

So helpful and friendly. Great service. Had us back on the road after a mishap really fast.

Spoke to a guy called Lance at Barnstaple branch and ended up buying a cube e-bike. Excellent service from him, very informative, top bloke!

Ordered a gift voucher for family member, easy to use website and super swift delivery.

First class service all round
Many thanks

Helpful when I rang about applying my voucher

Friendly staff. Lovely coffee and food. Very supportive of a local strike group. Nothing is too much trouble.