Birchall Blackburn Law Reviews 1.286

Just say thanks to Susan liver and jemma hampson for taking on my negligence claim from 2023 against nhs for delayed quadriceps tendon ruptur which I suffered Susan challenge all way fighting to win my case which i successfully won with them owning up to liability which I received compensation in may 2026 am clad it's over what I suffered thanks for everything Mr rossiter an family.

Slow service, use of big words rather than actually explaining things, they will not answer the phones and slow down the whole process and then whack on extra charges that would have been unforrseen, i would not reccomend this company to anyone. would not trust them as far as i can throw them

Buying property for first time in ages. Initial trepidation quelled immediately. All aspects of purchasing process handled expeditiously and all communication was clear and concise. Highly recommend.

Really appreciate the work Birchall Blackburn have done to get our sale over the line. Karen was always available when needed!

I’ve used Birchall Blackburn Preston three times now, and this is the second time I’ve used Hanna. Once again, the service has been excellent from start to finish. Hannah is always professional, approachable, and incredibly efficient. Any enquiries I had were answered quickly, phone calls were always returned, and she was always available to help and explain things clearly throughout the process.
It’s so reassuring to deal with someone who genuinely keeps on top of everything and makes what can often be a stressful process feel much smoother. Hannah is also a lovely person to deal with, which makes a huge difference.
I’d also like to mention her assistant, Ellie, who was equally helpful and always quick to respond to messages and queries.
I wouldn’t hesitate to recommend Hannah and the team at Birchall Blackburn Preston and would definitely use them again in the future.

I would really like to thank Jessica Watkinson and her team for their excellent service in preparing my will. Jessica carefully led me through the process and cheerfully took into account my concerns about clarity. She guided me through making several changes which better represented my wishes and and I am extremely happy with the result.

Like quite a few others have said, this firm or at least the team I was given are very poor.

Communication - next to none
Price - extortionate
Speed - 0

We are unfortunately still in the process of purchasing a home using this firm, no chain either side and we are now over 14 weeks. Funny thing is, if they were a professional firm then they would want to be paid quickly so therefore do the work quickly, clearly not the case with these guys.
Asking for extra ID checks when they have all be done and cleared 2 months before, asking for bank statements again even after providing these on 3 seperate occasions.
Communication is laughable.
Halifax recommended this firm and it was not the cheapest but had high scores, I have since told Halifax to take this firm off as quickly as they can before they really damage Halifax’s brand reputation.
I would be very happy to talk to a team member after this review but I would guess they will be ignored too.

Avoid, avoid, avoid!!!

I cannot thank Ellen Woodward enough for the support and guidance she has been providing during my stressful separation.
From our first meeting, she has made me feel heard and understood, explaining the legal process in a way that was easy to follow. Her knowledge and attention to detail gives me confidence throughout the process.
Ellen always keeps me informed at every step and I never have to wait for a reply or a call which I really appreciate.

I feel supported throughout, and Ellen's advice helps me make confident decisions. I would highly recommend Ellen to anyone seeking reliable and compassionate family law solicitor.

Gave the buyers the impression that I had pulled out of the sale of my property when I hadn't. By the time I found out, it was too late, and the sale fell through. I wouldn't recommend them. There was also information given to them that wasn't added to my file, which caused serious issues when it came to exchange. All under the guise of protecting me which was incorrect. As an update (21st May), I have provided my information through Trustpilot to confirm I am a customer. I received a call, called back, and left a message, but have not heard back.

Amazing service from Jade. Thankyou so so much! She delt with both the sale of our house and the purchase of our new property. She was with us every step of the way and always got back to us whenever we had any questions or queries. Our new property was a repossession so this made things even more complicated; she was knowledgeable and kept us on track despite many complications along the way. Jades hard work made this all possible and we are very grateful ☺️

We recently worked with Farhana and her team, and I can honestly say the experience was excellent from start to finish.

Our situation was quite complex and challenging, but Farhana handled everything with great professionalism, patience, and care. She was always supportive, responsive, and took the time to guide us through each step of the process, which made a huge difference for us.

Our case was not straightforward at all, yet she managed it efficiently and gave us confidence throughout. Without her and her team, it would not have been possible for us to complete the purchase of our home.

I am truly grateful for all the support we received and would highly recommend Farhana to anyone looking for a reliable and professional solicitor.

Thank you again for everything::

A great experience overall. Would recommend.

Maryam was excellent, diligent with her enquiries and was super flexible with my constant travel and time zone changes.
Previous experience with solicitors has been awful so Maryam’s approach was a breath of fresh air!

Really good experience, who knew selling houses could be so straightforward.

Outstanding experience, kind and friendly!
Highly recommended

Selling my late Mum's house was very difficult for me, it was a long journey, emotional, stressful and, at times, almost unbearable. I was very grateful to the staff at Birchall Blackburn and in particular Shakira and Anna for their understanding and support throughout. I felt that they understood me and did all they could to help. They often phoned me instead of emailing and I found that personal connection really invaluable. Thanks to BB for making a very difficult time manageable.

Natalie Earley has been amazing throughout and am so pleased that we chose Birchall Blackburn
Law. Our buyer's solicitors were poor by comparison and I also see how poor the legal profession can
be within my work in the mortgage industry, with unresponsive and reactive solicitors. Thanks for
doing an amazing job

I had an excellent experience with Birchall Blackburn Law when selling my property. The service was professional, efficient, and well organised throughout.
A special mention to Dilpreet Mathauda, who was fantastic from start to finish. Dilpreet was knowledgeable, responsive, and kept me fully informed at every stage, making the whole process smooth and stress‑free.
I would highly recommend Birchall Blackburn Law and Dilpreet Mathauda to anyone selling a property.

Well thought out legal advise and effective