Black Country Metal Works Reviews 

My sincere thanks to Holly for the outstanding customer service I received during a recent telephone call regarding an outstanding order for a house name plate and a replacement order for a boot stand. Holly's prompt attention and hassle-free resolution to this matter is highly appreciated. I look forward to using Black Country Metal Works in the future.

Lovely postbox. Very happy. Quick delivery and good communication.

Fabulous. We absolutely love our garden sculpture of 'Speak no evil'. We bought it from Etsy, received great customer service from Rhiannon and had it securely shipped well in time to give as a gift. Super impressed with the quality and durability. We all love it.

Arrived quickly, looks lovely in our garden, really happy would recommend ordering from this company.

Black Country has a huge inventory of highly desirable items. I ordered two garden art things. They arrived quickly, well packaged, and in excellent condition.
Next time I’m in Shropshire, I’ll visit in person.
Highly recommend.

Really pretty hooks, just what I wanted, arrived quickly and a amazing price. Thanks to Rhiannon for your help too

Very efficient service. Very attractive product. It looks great and was easy to install.

The resin, hand-painted driftwood effect rabbit sculpture (indoor or outdoor) is charming, distinctive and eye-catching. Ben is an excellent vendor. The product came beautifully packaged and right on time. He has been so helpful and quickly responsive to queries for additional information (measurements; maintenance) about several other items under consideration for outside. I highly recommend him and his company.

Bought tin man with heart for a present. Fast delivery and well packaged. Lovely well crafted garden or home piece. The recipient was delighted with it.

I loved this tin man when it arrived. I brought it for my husband for 10th wedding anniversary present and he loved it. We have it sitting in the window box on the shed

I wanted something to give to a lovely friend for her and her husband's 10th anniversary.As soon as I saw the TIN MAN , I HAD to get it!!! I will even be getting more for myself and other friends! It was quickly delivered (Thank you!) Shout out to Rhiannon too! Its a pity I can only give 5 stars, if I could give more I would!!!

I bought this in memory of my Mum & Dad as they both loved Robin's, it absolutely beautiful, I just love it, it's really sturdy and good quality, I had no problems with the delivery or my item both 100% 👌 thanks Rhiannon 😊

Ordered my tin man for the garden for our 10th anniversary 💛 It arrived within 48 hours 👏 Well packaged 🫶 And we adore it! ♥️ It’s well made and exactly as described 😁 We are looking at buying from this seller again and we love Mr Tinny!! 🕺 Shout out to Ben and Rhiannon for their excellent services 🙌🙌

First class experience with British Ironwork Centre. From first telephone enquiry with Sue, to follow up with Holly and then finally with Emma to provide my thanks. The item ordered 'Jemima Puddleduck' was made to order for a present. It arrived securely packaged after the stated amount of time and the recipient was extremely happy. Perfect service - would highly recommend.

I love the hare that I bought. It's exactly as described. I haven't found a home for him yet, but it's so well crafted, has an antiqued look and is solid, and customer service from Rhiannon was very good.
Thank you.

Ordered a Tin Man for my garden, absolutely adorable, excellent quality and quick delivery , will purchase again

HAVE NOW ORDERED 2 METAL FIGURES FROM BLACK COUNTRY METALWORKS EVERYTHING WAS EASY AND EFFICENT, VERY GOOD QUALITY ,BOTH WERE LARGE FIGURES , NO PROBLEMS WITH DELIVERY HAVE NO HESTITATION IN RECOMMENDATION ONLY TO PLEASED WITH QUITE , SIMPLE SERVICE A PLEASURE TO DEAL WITH

I would have given no stars if that was an option. Appalling service. No update for 3 months. Didn’t reply to an email enquiry within 5 days. When contacted by phone said they had supplier issues. I would think twice about using this company.

Both Ben and black country metalwork and Rhiannon at Etsy made this but effortless. I truly lovely piece of work and I would highly recommend. Super fast delivery also. If I could give more than 5* I would. Vikki

I haven't purchased anything as I didn't get a response from customer services when I queried the care instructions on a garden arch. This item is large and intended to have a climbing plant grown on it. Yet the care instructions suggest it needs to be painted annually and brought in during bad weather. Same with garden lighting. I really don't believe having repaint garden items annually or bring them in during bad weather is very practical or possible and I would suggest it's not fit for purpose if it's necessary. That's said, it's a pity as it would appear the items are well made and attractive and I would like to purchase them.