Blue Cross Reviews 

374
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Thank you Blue Cross, we rescued our cat and you guided us the whole way through, from matching to rehoming. Your team are so caring and the cats who end up sadly in shelters have the addition of bein... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a great experience with the Blue Cross rehoming centre in Sheffield, right from our initial expression of interest through to the adoption itself and the post-adoption follow-up. All of ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had such a lovely experience with Blue Cross when adopting our little Daisy. The whole process was so easy and everyone was so helpful from start to finish. The staff were extremely friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Suddenly they want £300 to do two uneeded teeth removal on 18 month old kitten with no problems. No offer of second opinion. And support for old owners on pension credit now removed. Very suspicious.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Informatie afkomstig van verschillende externe bronnen

Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

374 reviews

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4,3

Alle reviews

(374)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great knowledge, helpfulness and communication

All the people I spoke to were pleasant and helpful and also knowledgeable about the different ponies available for rehoming eg their requirements, likes, dislikes, personalities, which made it so much easier for me to narrow down. There was never any pressure and their organisation in helping me through the process was perfect. Their follow up communication is also great and I would definitely look to rehome another through the Blue Cross.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you for leaving such a great review for our equine rehoming service.

Beoordeeld met 5 van de 5 sterren

The Blue Cross animal rehoming website…

The Blue Cross animal rehoming website was easy to use and took me straight to the cats that I was looking for. The process from there on was seamlessly efficient and thorough, and I ended up with two wonderful kittens who are young, in excellent health, fully vaccinated, neutered and microchipped. More importantly, they turned out to be just the pets I wanted.

7 juni 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross and wish you and your two lovely kittens every happiness for the future.

Beoordeeld met 5 van de 5 sterren

This is our second time at re homing…

This is our second time at re homing from the Blue Cross. The first time we adopted 2 kittens from Burford who lived to the ages of 14 & 20. We wanted to adopt again from the Blue Cross because we have had the best experience first time around that you could wish for. This time around we found our beautiful little boy called “Tin” in the Hertfordshire Blue Cross. We were blown away by the support given to us plus the love & care shown to all animals under there watch! I would highly recommend any of the Blue Cross establishments. Thank you all for the fabulous work that you all do 👏👏👏

6 juni 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed Tin from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

Beoordeeld met 5 van de 5 sterren

Brilliant animal rescue

Brilliant animal rescue with helpful staff that really care. We are in love with our new addition

2 juni 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and your new addition many happy years together.

Beoordeeld met 5 van de 5 sterren

The Blue Cross team at Bromsgrove adoption of Ted the Jack Russell Terrier

The Blue Cross team at Brinomsgrove made the adoption process seamless. Overall a great experience from start to finish.
Our boy Ted a lovely little terrier has just fitted effortlessly into the Family. He's cheeky, sassy and has love abundance.

Thank you to the Staff concerned for choosing us to bring Ted home to his forever home.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you for your lovely review. We’re so pleased to hear you had such a good experience with our Bromsgrove team. Wishing you and Ted a lifetime of happiness together.

Beoordeeld met 5 van de 5 sterren

Fantastic experience with the team at…

Fantastic experience with the team at blue cross Thirsk, they asked us to meet buddy and Bella and we fell in love with them instantly. We took our little boy to meet them a few days later and a couple of days after that we went to pick them up. The team gave us all the information we neeer and more, it was clear how much they care the dogs in their care get the right home, and buddy and Bella are perfect for our home

14 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family members all the happiness for the future.

Beoordeeld met 5 van de 5 sterren

Lovely caring staff

I came home with my dog Perdy who I adopted from the Herfordshire rescue centre. Everyone I met at the centre was lovely. It was quite evident how much they cared about Perdy and what was best for her. Big thank you to Leigh and Paige, and thank you for letting me adopt her.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your wonderful review of our Hertfordshire rehoming service. It means a lot to know you value our efforts to match pets with the right homes. We hope you and Perdy have many happy moments together.

Beoordeeld met 5 van de 5 sterren

The best team!

The team have been so communicative with me throughout the adoption process and after, made sure I had all the information I needed, took my comfort into consideration and paired me up with the most perfect cat that has been an amazing addition to our lives. So so grateful for the Thirsk team, they’re doing amazing work and couldn’t recommend them enough!

10 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your kind update. We’re delighted to hear you’ve given a Blue Cross cat a new home, and we wish you both many happy years together. Our team puts a lot of care into finding the right match for each pet, so your positive feedback means a lot to us. Thanks again.

Beoordeeld met 5 van de 5 sterren

I have recently fostered a Shetland…

I have recently fostered a Shetland pony from Blue Cross. Lucy and Mia have been really helpful with great communication during the process.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your wonderful feedback about fostering a Blue Cross pony. We wish you many happy years together. Thanks again!

Beoordeeld met 5 van de 5 sterren

I have recently had the privilege of…

I have recently had the privilege of rehoming an amazing 19yr old mare,
Blue cross were so helpful and friendly, answered any questions I had, the whole process was professional, and easy, and the horse was the most important and put first, if I had space would definitely contact them again x

7 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your wonderful review of our rehoming service. We're glad to know you value our efforts to match pets with the right homes. We hope you and your new mare have lots of happy moments together. Thanks again!

Beoordeeld met 5 van de 5 sterren

I spoke to mana at Aldgate really great…

I spoke to mana at Aldgate really great guy and personality and got me really interested in the cause and also great communication skills

16 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely review. We’re so pleased to hear you had such a good experience with our representative.

Beoordeeld met 5 van de 5 sterren

We had an amazing experience

We had an amazing experience. The staff at Thirsk were really helpful and really talked about how the process would work as we had never rescued before. Very helpful when we were leaving and gave us bowls and collars at a great price.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for this lovely update. We're so pleased to hear that you have rehomed a pet from Blue Cross and we hope you'll have a long and happy life together. Our teams work hard to make sure they get the best match for our pets and they will very much appreciate the positive feedback. Thanks again

Beoordeeld met 5 van de 5 sterren

A happy experience from the start to coming home

Very responsive and clear communication. I met Missy quite soon after my enquiry and an agreed rehoming day at this first visit. Lots of really good information. Everyone I met helpful and engaged.

30 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you for leaving such a great review. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and Missy every happiness together.

Beoordeeld met 1 van de 5 sterren

Dogs or Donations?

Sometimes we thought it would be nice for our French Bulldog to have a companion. When ever we looked at the BlueCross website and found what we thought would be suitable, it always had the same description 'Must be the only dog in the house' some even add 'No children' So obviously these dogs have issue with dogs and children. I bought a frenchie through a well known site, but found that the dogs were not compatible. We took them on parralel walks, spent time in the garden, but it didn't change anything, so reluctantly, we decided she would have to go. I contacted Burford Blue Cross and the folloing day received an email from Laura Crofts , Assistant Manager, saying 'We can't help you as your dog has issues'. I emailed back pointing out that the issue was the same as many of the dogs they are trying to rehome. I got an automated reply that said she was out of the office and would reply on Monay' Monday came, no reply. Are they really interested in animals or just donations?

8 mei 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for your feedback, but we're very sorry to hear about your experience. If you would like us to look into this further please call our Customer Care team on 0300 790 9903 or email info@bluecross.org.uk. Thanks very much

Beoordeeld met 1 van de 5 sterren

Blue cross is no longer a Charity or a caring organisation

We have used the blue cross for several years and always left sizable donations. Then came covid and the blue cross CHARITY decided that they no longer wanted to be a charing organisation that put the animal first and costs second. first they implemented a consultation fee that was the 1st yr they found people would pay that so they made changes again the 2nd yr came consultation fees with a banding scale and an increased consultation fee and only really offering reduced prescription costs and started charging for neutering which are way to high for most people on benefits to afford ie neutering /spaying was around £250 so it will be left for other charitys like BATTERSEA or RSPCA to deal with unwanted puppies wheres the sense in that, then came 2026 and now its practically a private vets if the dog needs surgery they will watch it suffer until you can pay 80% of the overall fee your going to be charged before they will operate so for my elderly dog to have a lump removed its now £200 + medications and when you only get £600 a month on benefits this is impossible for me to manage. I got my dog 11 yrs ago and would never have got him if I thought I would have to watch him suffer as i don't have the money for treatment. I will not have any more pets which is sad as I'm a loving owner but I truly can't afford to have a companion so will end my days lonely after having dogs all my life I feel the blue cross has lost its way and is no longer a charity its now a subsidised vets I feel very strongly about this as I never abused the system or expected the care for free I always left good contributions and always donated food and money to them but now when I need them they are now longer there.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Great communication. Everything was covered comprehensively and the everybody was lovely and veryhelpful.

15 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for leaving a review. We're so happy to hear about your experience with Blue Cross!

Beoordeeld met 5 van de 5 sterren

Caroline and the team at Bromsgrove…

Caroline and the team at Bromsgrove Rehoming Centre were absolutely fantastic and I couldn't be happier with my little pal Buzz (was Buddy). The communication was fantastic and Buzz is a (not so) little ray of sunshine. He may be an older gentleman, and he may only have one eye, but he has the most amazing personality. He's settled in brilliantly. He loves his food, which helps with training, and he's just the best sofa mate. Thank you so much :-)

30 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you for leaving such a great review for our Bromsgrove rehoming service. We're very pleased to hear that you appreciate the work we do to ensure our pets are placed in the best homes for their needs. We wish you and Buzz every happiness together.

Beoordeeld met 5 van de 5 sterren

We collected Cesar from Blue Cross…

We collected Cesar from Blue Cross Burford. He is settling in well although rather timid. He enjoys his food and uses his cat litter tray. We have bought him a few toys and are starting to teach him how to play. He is currently curled up beside me and he likes to try out all the chairs and has found a good hiding place climbing into the back of the settee at his most timid.

2 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Beoordeeld met 5 van de 5 sterren

Helpful and supportive

Amy was so helpful and everything went smoothly when rehoming our beautiful, sensitive pony with the Blue Cross. It was a difficult decision to make, but the right one for our pony, and I felt supported throughout the whole process.

26 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved pony is never an easy decision and it's good to hear you felt supported throughout.

Beoordeeld met 5 van de 5 sterren

Lovely, friendly staff

Met the very kind Nick (Aussie)! Super friendly, great information provided, very kind. Keep up the great work 😁

16 april 2026
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for providing such lovely feedback.

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