BOC Gases Reviews 

586
•
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Truly useless customer service Initially, set up account, they need a certificate from me which I have emailed to about 5 different address as advised by Customer Svs. All bounce back no longer in u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Picking up gas is very straightforward and simple. The staff are invariably helpful. However, as a low user I periodically receive a free bottle of acetylene and until recently the free bottle was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There was some little issues. The website isn’t very intuitive and but after a phone conversation with Martin he sorted everything out. I couldn’t order my first bottles online and couldn’t get my 50%... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible service - failed to deliver ordered products for over a month - charged for incorrect products delivered and charging rental on cyclinders to fail to collect. Most of the people get this c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Industrieel gasleverancier
  2. Gasbedrijf
  3. Gastankleverancier
  4. Heliumgasleverancier
  5. Lasgasleverancier

Over BOC Gases

Geschreven door het bedrijf

BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.

Reliability. Guaranteed.

Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.

Range. Unrivalled.

We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.

Safety. First.

Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.

Quality. Assured.

We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.


Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.

BOC help centre

Contactgegevens

3,8

Goed

TrustScore 4 uit 5

586 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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3,8

Alle reviews

(586)

96 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent ordering and delivery process

As always ordering,delivery and notification from driver pre arrival excellent

28 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning John,
Thank you for your review. I am delighted you are happy with our service from beginning to end.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Prompt delivery.

21 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning,
Thank you for taking the time to leave us a review. We really appreciate it!
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

consistently brilliant

As always, easy to book, good communication & lovely staff.

15 juli 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Sara,
Thank you for taking the time to leave such a positive review. It is truly appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

For our medical gasses we have always…

For our medical gasses we have always found BOC very helpful. The team at Totton depot have always worked to ensure our needs are met. Great team, awesome product.

21 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Mark,
Thank you for your kind review. I have passed your comments onto the Totton branch.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

No problems whatsoever

No problems whatsoever, orders correct and ontime, friendly drivers and admin staff. Only downside it takes an age to get through on the telephone. Whe we need to.

5 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Martin,
Thank you for your feedback. Please accept my apologies for the time it took for you to reach us by phone. Are you aware that you can now place your orders online .
Kind Regards,
Lisa.
BOC Customer Service.

Beoordeeld met 5 van de 5 sterren

easy to use online portal

very easy to order with

5 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning David,
Thank you for your feedback. I am delighted your experience with BOC was such a positive one.
Kind Regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Great customer service from delivery staff every time

The cylinder & cryogenic gas delivery staff are excellent, professional and helpful - delivering above and beyond every time.

22 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good afternoon Michael, many thanks for your comments I am pleased to hear your experienced are so positive. Your feedback is greatly appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

Quick service

4 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Shanilka,
Thank you for your comments. Telling us of your positive experience is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Always friendly and will help if they…

Always friendly and will help if they can

29 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Kelly,
Thank you for taking the time to leave us a lovely review, it is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

38 years and still counting

My connection with BOC as a customer goes back 38 years, never had any problems.

4 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good morning Stuart, it's really good to hear you have experienced such great experiences over such an extended period, your customer and comments are greatly appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

|Easy and seamless

|Easy and seamless. Thank you

3 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good afternoon Chris, thank you for the positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 4 van de 5 sterren

Delivered ok driver very good…

Delivered ok driver very good everything fine

7 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good afternoon Charles, thank you for the positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

Easy to reorder O2 tanks via their…

Easy to reorder O2 tanks via their website. Delivered as promised with notification of exact timing.

8 juli 2025
Logo BOC Gases

Antwoord van BOC Gases

Good afternoon, many thanks for your positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

excellent service would highly…

excellent service would highly recommenrd

2 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Good afternoon Damien, many thanks for taking the time to leave feedback. It is pleasing to hear you had such a positive experience.
Best Regards
BOC Customer Services

Beoordeeld met 4 van de 5 sterren

Very helpful staff

Very helpful staff, never had an issue.

2 september 2025
Logo BOC Gases

Antwoord van BOC Gases

Many thanks for taking the time to leave feedback Derek. I am pleased to hear you had a positive experience. Your comments are appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

The staff at BOC are very professional…

The staff at BOC are very professional and friendly always there to help and answers any questions you may have

21 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good morning Adam, many thanks for taking the time to leave such positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services

Beoordeeld met 5 van de 5 sterren

The customer experience I received from…

The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me and gave me the bottle required in a friendly, cheery and efficient way. He was exceptional.

19 augustus 2025
Review zonder uitnodiging
Logo BOC Gases

Antwoord van BOC Gases

Good Afternoon Graham,
Thank you for this amazing review. I have passed your comments on to Gary's Manager to feed back.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Messaged as instructed and delivery…

Messaged as instructed and delivery when stated. Driver helpful.

23 juli 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Elizabeth,
Many thanks for your feedback, your comments are appreciated. It's good to hear you had such a positive experience.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

13 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Dave,
Thank you for your comments. Telling us of your positive experience is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.

Beoordeeld met 5 van de 5 sterren

LEE Lee and Lee again

LEE Lee and Lee again, he was so helpful so kind and knowledgeable
Thank you again for all your hard work and effort sourcing the right Gas for me

13 augustus 2025
Logo BOC Gases

Antwoord van BOC Gases

Good Morning Cassandra,
Thank you for your fantastic review, I have passed your thanks on to Lee who I am sure will appreciate your comments.
Kind regards,
Lisa.
BOC Customer Service.

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