Boots Hearingcare - High Wycombe Reviews 50

Just purchased a pair of Phonak hearing aids, the service I've received from Shebin Joseph from Boots Leighton Buzzard branch was exceptional he has made me feel confident about wearing them when I was a little hesitant.
As I've only just purchased the aids I can't rate them yet but so far so good although a bit on the pricey side.

Very well explained and

Big thanks to David at boots for sorting out my new hearing aids

Really thorough hearing test and explanation of the findings. David was excellent, he explained everything fully, gave me an opportunity to test the hearing aids, and the told me the differences between models.
Overall excellent service

Our appointment has been bounced 3 times now,on the day of the test, not happy.always the same excuse.
Thinking of moving to a different company.
Get your ducks in a row Boots before you loose us as a customer's.

Service was OK, but hearing aids are expensive and not great quality. Would I buy again? absolutely not. Would I recommend? No.

Treated with respect and kindness ,

The hearing tester David is a first class expert and a very nice gentleman, he’s a great asset to Boots.

Service is second to none

Experienced help from David who explained matters very clearly helped us to decide to proceed.

Quite a pleasant examination , and explained well at each step so that I understood . Being able to wear a hearing aid for a brief time allowed me to experience a short time with almost normal hearing in a busy shopping environment...

The hearing-aid sessions with David have been thorough, enlightening and beneficial in supporting my hearing much better and quality of life. The technological advances in the hearing aids purchased show a marked improvement on my previous hearing aids.

I booked an appointment for today 12.30 hearing test and when I go there I found out my appointment was moved for 14.30 without asking me. The lady from the front desk was very rude and indifferent saying she can't do anything for me and I can't speak with anyone there. She gives me a card with a phone number, call but even like that I couldn't resolve the problem. I will never recommend this pharmacy.

Excellent comprehensive session for hearing aid assessment with a very pleasant and informative consultant.

Dealing with the audiologist has been very good. However my top of the range Phonax failed after 3 weeks. After 2 weeks being repaired by Phonax and still not returned to me I began to lose confidence in the product. However my audiologist recognised this and ordered me a completely new pair. So far so good. I have no issue with Boots Hearing Care. Service has been excellent.

Very professional and efficient

This was my first hearing test since I was in primary school and I was very nervous. The lady me feel very comfortable and I almost fell asleep! Overall it was a positive experience. I would recommend to a friend.

My experience was excellent! David was extremely helpful and informative, obviously very experienced in his field and made the whole visit a pleasant and easy one for me .

Audiologist was very knowledgeable and helpful and understood my needs

Superb, Great attention to detail and tasks and professional approach throughout plus humour and full explanation of each stage of process Abdolute confidence in this man..