The whole experience was seamless, we were early for my appointment, but I was comfortable waiting. The audiologist was extremely good, provided all the information required. The test was carried o... Toon meer
Locatie
Wijzig locatie127-133 High St, RM11 1TX Hornchurch, England, GB
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Lees wat reviewers zeggen
My husband and I both need hearing aids. On arrival at the store we were met by happy, helpful staff. Seen by Joanna the audiologist who was covering from their Chelmsford store. She was patient, kno... Toon meer
This was my first hearing aid experience. Everything was explained to me clearly from the test to the options I could buy. I wasn't rushed and any questions I had were answered. I was able to trial a... Toon meer
Shiva Takier has been wonderful. She listens to my concerns and has sorted any little problem I have had.I am very happy to recommend going to her at Boots in Hornchurch. I am writing this on behalf... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
127-133 High St, RM11 1TX, Hornchurch, England, Verenigd Koninkrijk
4,4
Uitstekend
28 reviews
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A lot easier than I anticipated
The whole experience was seamless, we were early for my appointment, but I was comfortable waiting. The audiologist was extremely good, provided all the information required. The test was carried out and the results explained clearly. The selection of aids fully detailed pros/cons etc. At no time did we fell any "sales" pressure and pleasantly surprised at the cost.
All round a great service given by a first class professional
17 juli 2026
Very Good Service
I was seen promptly by a highly competent audiologist who tested my hearing thoroughly, explained the issues clearly and made good recommendations,
10 juli 2026
This was my first hearing aid
This was my first hearing aid experience. Everything was explained to me clearly from the test to the options I could buy. I wasn't rushed and any questions I had were answered. I was able to trial a hearing aid to see how I felt. When I picked up my hearing aid I was shown how to put it in, change filters ect. I'm very happy with my hearing aid and would recommend using boots hearing care as I felt they really did care.
20 mei 2026
Hearing aids appointment
My husband and I both need hearing aids. On arrival at the store we were met by happy, helpful staff. Seen by Joanna the audiologist who was covering from their Chelmsford store. She was patient, knowledgeable, and personable. We never felt rushed or pressured and all our questions were answered efficiently.
25 maart 2025
Boots Hearing Test
As always Shiva is the absolute professional having firstly dealt with my mother.
She explained the test and how the hearing aids work very clearly and thoroughly.
9 november 2024
Good Hearing Test
Took time and explained everything being done for hearing tests and different extras to be added if needed for hearing aid use and prices and discounts.
20 september 2024
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Experienced a unhelpful front of house…
Experienced an unhelpful front of house receptionist. Who had no idea about the issue that was being discussed as she had no experience of the problem due to being unqualified in the field of audiology. The receptionist showed more interest in handing out a leaflet. An obstructive and unhelpful individual. Audiologists can and do give a patient direction and alternatives choices which saves a patient time and stress and allows a patient to research any alternatives before an appointment. Speeding up the time for treatment and the audiology service. A perverse and a difficult attitude by a receptionist is not expected when an individual arrives at a service for help with their problems.
When informed that at another Boots audiologists the audiologist was very helpful the reply was go back to ....... then
4 september 2024
Review zonder uitnodiging
Antwoord van Boots Hearingcare - Hornchurch
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Had problems with my hearing aids
My hearing has developed a couple of problems . I have now been ordered a new one as a replacement which I have an appointment for next week.
24 augustus 2024
Hearing care for the elderly
I took my 91 year old auntie to get hearing aids after an exasperating experience with the nhs I cannot recommend enough the expert and considerate care that we have received at the Hornchurch branch of Boots hearing care. It’s an 11 out of 10 from us!
10 juli 2024
Lovely audiologist
Lovely audiologist, thorough hearing test and hearing aid consultation.
Made sure my 94 year old Mum understood what was going on.
5 juli 2024
Excellent service very kind and…
Excellent service very kind and friendly but still very professional
4 juni 2024
Thorough examination
Thorough examination. Everything explained clearly. We went to 3 places ( not including NHS ) and Boots provided the best service from all 3 private practitioners
18 april 2024
Great explanation of the process
Great explanation of the process. Detailed summary. Professional and helpful
13 april 2024
Very efficient and professional service.
16 december 2023
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