Boots Hearingcare - Preston Reviews 42

Absolutely excellent, consistently , every aspect of care is exceptional. After sales is caring and helpful. Wouldn’t go anywhere else .

Yet again Sam was very helpful and sorted out my little problem with a smile

I was concerned that my hearing was deteriorating slightly so decided to go to Boots for an hearing test.
The reason I chose Boots is because it was so simple and convenient to book online.
I had my first appointment with a lovely lady called Sam who talked me through the test and explained that having an aid would benefit me a lot but suggested she referred me to a audiologist who after another assessment agreed with his colleague.
I now have them and im finding them absolutely brilliant. I loved the way Safwan explained the particular areas I am experiencing hearing loss. He set it all up on my phone and nothing was too much trouble. I found both safwan and Sam most helpful and reassuring.

The service was very good.Everything explained to me to make sure that I was perfectly happy on how to use my hearing aids.

I had a hearing problem and feeling a bit dizzy. Visited Boots Hearing Centre in Preston today and they inspected my left ear and said it was badly blocked with wax. I was handed over to Sam and she used an automated suction process combined with some manual removal. I can’t praise Sam enough she was very gentle and did an amazing job. Highly recommended

Hearing aid had gone down. Got a service appointment at Preston. Seen by Sam who identified the problem, fixed it. Then explained about the new filters and fitted them. Friendly and efficient service.

Great service,.good advice and didn't feel pressured into buying.

The company provide an excellent service.

Very good explaining how to use the hearing aids follow up well planned

Preston hearingcare and opticians are 5* Safwan Talat and Sam are all fantastic

Faultless.

Premium hearing care.Excellent audiologist who explained everything in great detail to allow me to make an informed choice of hearing aid.
Highly recommend Boots hearingcare.

Very quick appointment to set up my replacement hearing aids.

Informed operator who knew his subject, in my case hearing, and could advise me appropriately.

Professional staff from first reception 2nd October through to final session 28th October - no hard sell.
Received overview and advice on chosen hearing aids by audiologist - not rushed and able to answer any queries I had.
Highly recommend this Preston town centre Boots.

Informative, clear, caring advice and treatment

Received excellent service from boots Preston, all the staff but especially the two audiologist that helped me. Very professional, informative,patient and polite can’t recommend enough.my hearing aids are brilliant.

Outstanding service throughout
Initial measurements and checking very thorough and much more information on my hearing than my two previous suppliers
Quick service on the pickup
Problem with LH aid over aid charging
Phoned Boots, appointment fixed for
day after
Again very professional checks
Result a complete change of units and a net connection made at the same time
Cannot speak too highly of the 3 audiologists I saw over 4 days
Have told friends and put a message on social media

The two members of the Hearingcare team we met at the Preston branch were excellent. They were very friendly and approachable and put us at our ease through the whole process.
We felt they were impressively knowledgeable and skillful.
I felt my ear wax removal was quick and not in the least uncomfortable.
The explanation of my hearing loss and how hearing aids would help was very detailed and impressive.

appointment easy to make and quite quick The audiologist was very welcoming and gave very good information not pushy at all explained everything very well .