Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days. Knowing... Toon meer
Locatie
Wijzig locatie11-12 Market Place, CV21 3DU Rugby, England, GB
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Lees wat reviewers zeggen
I was first diagnosed by Boots eighteen months ago and every experience I have had from then to now has been great. When I need a replacement part, three times since my first appointment, I have been... Toon meer
Very professional service, been having free hearing tests since 2015 tried my first hearing aid in 2017 couldn’t get on with them , very tiny sound to me so didn’t bother with one. Obviously hearing d... Toon meer
The care and attention shown put me at ease and helped me finally accept I needed hearing aids. All through the tests I was fully informed and assisted in a very professional and caring manner and can... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contactgegevens
11-12 Market Place, CV21 3DU, Rugby, England, Verenigd Koninkrijk
4,7
Uitstekend
30 reviews
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Gemma is very knowledgeable and…
I brought my mother, Maureen Smith for a hearing appointment as her NHS hearing aids and audiologist really weren’t working for her. Gemma the audiologist in Rugby is very knowledgeable and explained all about her hearing loss and the hearing aids in a very helpful and understanding manner. She made her feel completely at ease and gave us plenty of time to think things through. Now she has the new hearing aids it has completely transformed her life and she can fully participate in activities where I she was struggling. Thank you Gemma your care could not have been any better. We look forward to seeing you again at the next appointment.
22 september 2026
Review zonder uitnodiging
Gemma Brookfield at Boots Rugby is…
Gemma Brookfield at Boots Rugby is brilliant. Friendly, kind, helpful, listens. Excellent service. Thank you
9 september 2026
Review zonder uitnodiging
Great service
I was first diagnosed by Boots eighteen months ago and every experience I have had from then to now has been great. When I need a replacement part, three times since my first appointment, I have been seen the same day. Great service. Thank you Gemma!
4 september 2026
Review zonder uitnodiging
So easy and clear and ended up walking…
So easy and clear and ended up walking out with what I needed
29 juli 2026
Excellent Service
Boots hearing in Rugby Warwickshire opens at 9 am and yesterday one of my hearing aids packed up. I rang up to see when Gemma their audiologist could see me and was advised not for ten days.
Knowing she gets in early I was outside 15 minutes prior to opening saw her, explained my problem she sorted the problem out and it works again. Many thanks to Gemma for taking up her time - thank you
3 juli 2026
Review zonder uitnodiging
Hearing care Rugby.
Hearing care Rugby.
Gemma was though-roughly professional, thoughtful, considerate and helpful, making sure my new hearing aids were fitted to my satisfaction. I would recommend the service offered unreservedly.
27 mei 2026
Review zonder uitnodiging
Felt I was guided well
Felt I had a good hearing test & shown aids to test prior to purchase
Look forward to clarity in hearing the world correctly again
2 mei 2026
Service was excellent
Service was excellent, information was clear and test was done with care. I would definitely recommend Boots for hearing.
29 april 2026
Convinced me very gently that I needed…
Convinced me very gently that I needed hearing aids
23 april 2026
Excellent
The audiologist was brilliant, explained everything in detail and gave lots of advice. The aftercare seems to be excellent too.
23 april 2026
Exceptional audiologist!
I’ve not collected my hearing aids yet but the service, attention, sensitivity and expertise of the audiologist (Gemma) was exceptional. Thank you
2 april 2026
Very satisfied with the hearing care I…
Very satisfied with the hearing care I received, but the minus point is that your shop in Market Place in Rugby has 2 flights of stairs to access the hearing department, my wife found it impossible to accompany me to the appointment,
4 februari 2025
Fantastic service all round
Fantastic service all round, took the time to explain everything in detail. Would definitely recommend boots hearing Rugby
8 januari 2025
Great Service and care
The care and attention shown put me at ease and helped me finally accept I needed hearing aids. All through the tests I was fully informed and assisted in a very professional and caring manner and can honestly say I felt I was getting great advice.
4 januari 2025
Boots audiologist was excellent.
Boots audiologist was very thorough and professional and made sure that I got the hearing aids right for me.
24 juni 2024
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Permanently on hold
Permanently on hold, trying to ring as my father has spent the weekend unable to hear as one aid is permanently on red when in the charger.
What about a voice message to call you back when someone is available to answer ! Or email ???
17 juni 2024
Review zonder uitnodiging
Antwoord van Boots Hearingcare - Rugby
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Everything was explained fully no hard…
Everything was explained fully no hard sell very satisfied
18 mei 2024
Friendly, understanding and caring
The audiologist I saw was friendly, understanding and caring. She took her time to explain the test results and went through all the options suitable to me.
22 maart 2024
Great customer service from my very…
Great customer service from my very first visit everything was explained very happy with overall experience
2 maart 2024
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