Boots Hearingcare - Sheffield, Meadowhall Reviews 

Mia was lovely, kind and helpful. She was very informative and took her time to explain everything in detail. Nothing was too much trouble, she didn’t push for a decision, she told me to wait a while, write down any questions and come back if and when I was ready. I went back the week after with questions which were answered in detail. I’m now waiting for my new hearing aids.
Thank you Mia

Helpful and sensitive approach from audiologist.

I was delighted with the service received from the Boots Hearing Care Team. I am now 4 months into wearing my hearing aids and it's the best thing I ever did. It has transformed my life.
I was made to feel at ease and everything was explained in detail, with my hearing test and how to look after my hearing aids.

Staff was fantastic and really helpful with helping me with my hearing test and choosing which hearing aids would be best for me and budget

A fantastic service everything was explained in detail. Mira was very professional and didn't follow on with the appointment unless I was sure I understood how to fit and operate my hearing devices. Would fully recommend. A great service 10 out of 10 Boots.
Thankyou

Friendly young man who was very professional and explained everything .

The care dad recieved was exceptional, he was treated for his needs with no pressure .

A very professional hearing review by my audiologist

Purchased a Starkey hearing aid August 2025 which wasn’t cheap (only one was required) it stopped working about October which was the wire & boots replaced it and also gave a spare just in case, now in July it has stopped working again and at the Boots appointment they contacted Starkey who offered to replace it but then Boots say it can be upto 2/3 weeks before I get a replacement and that they no longer offer a space replacement of any model to help you during this period!
The manager at Meadowhall says they send it away and replace the inner part and put the out part on the new inner part but they have to check it first, even though Starkey stated on the phone that they would replace it, so not sure why Starkey are having to check it first and not just send the replacement one straight out? The manager did say she would phone Starkey to see if they could do it quicker.
Cannot believe that Boots don’t offer this service anymore & also I’m now told that I should expect it to go wrong at least once a year, not great😡

Great audiologist and very professional

Everything was explained clearly. AJ was very friendly and professional. Explained my options well with no pressure.

PLEASE PLEASE PLEASE- Before you even think of using this Con outfit, seriously consider other places.
Both myself and mother purchased hearing aids from this place ( combined cost around £4000) with after service care. Appointment after appointment cancelled, even within 30 minutes after making them. I have just recieved another text changing my date from a Saturday to a Friday and they know full well I can only do Saturdays appointments due to work commitments.
If you think by raising a complaint ( you might as well talk to the lamp post) i have raised a complaint regarding the cost we paid and the level of service we have recieved is not what was promised on purchase of sale ( basically mis-sold). All they offered as a good will is 2000 points on reward.... Not bad - we pay £4000 THEY GIVE YOU £20 (Even highwayman Turpin wore a mask)
All they want is your MONEY 💰 THAT IS IT.
So please really take note of This review and BE WARNED.

Very good explanation of product.Very friendly service.

Shocking Service.
I paid over £3,000 for my Boots Hearing Aids.
Just after the warranty ran out one of the units didn't work. Boots suggested spending £2,000 on another pair ! The alternative was a not guaranteed £147 repair, which I elected for. That was a month ago, so I have been without both aids for a month.
I received a stupid Email telling me that my Aids were in Llandudno. What am I supposed to do, I live in Sheffield !!!
I rang them and a curt gentleman told me to ring the Wales office.
What a joke, and complete inconsideration for my lack of hearing for now a months and counting.

Brilliant care from the audiology AJ, he explained the process thoroughly.

Excellent service and staff

Very detailed explanation

The audiologist was very informative and thorough

The two appointments that I had were both excellent
I had a meeting with two on Monday 3th the two people that attended to me were very polite and professional which put me at ease .
Then the follow up appointment was Thursday 6th this time just one person how again was very polite and professional explained what would happen and give clarity to my situation. So thank you to everyone

Very efficient and helpful. We felt as though they really cared and understood my needs and reassured me and put me at ease.