BoxedTech.com Reviews 1.119

Poor customer service & delivery using DPD Local. The combination of both companies & communication from both was very poor. The expected delivery time was given when I was at work (12 hour shifts in ICU) with no ability to communicate with them on the day of delivery. Instead of attempting re-delivery I was informed by customer services that delivery had been attempted three times already, which was impossible from the date of order, the customer service team at boxedtech was very rude & did not help. Other than suggesting as I’d missed three deliveries (which was clearly not true) & I had to pay for further delivery attempts. & although I did receive a full refund it was delayed due to neither company accepting they were in possession of the item. Extremely frustrating to say the least. Customer service was absolutely terrible and even implied I was lying about missing the number of deliveries I had missed. This was the main reason I requested a refund. I think an apology would be better than a crap excuse & leaving the blame entirely with the delivery company.

I have been extremely pleased with the mobile phone that I bought from Boxed Tech. The price was competitive, the product is of a high quality, and the customer service I found to be very helpful and thoughtful.

My only reason for not giving the fifth star was down to the delivery. The promise was for free next day delivery, but I ended up waiting four days for it. That said, it wasn't the fault of Boxed Tech, rather it was the courier service that they use, and Boxed Tech's customer service were most helpful in chasing it on my behalf.

My New Samsung A21S was delivered before the delivery date and I am absolutely delighted that has exceeded expectations.. Very Speedy delivery and with ease of shopping online with Free Delivery. Very Excellent service especially for a 1st time customer myself. With a great range of Smartphones, Tablets and Phone Accessories. Highly Recommended and Excellent Value for Money.

Great to do business with. Items as described and delivered early. Great price as well.

Extremely fast delivery. Item just as described. Highly recommended!

Great and quick service. Had a few problems with the delivery company but Boxed Tech helped clear it up. Quality phone, no faults. Would definitely recommend.

Speedy delivery and good service. Instruction manual not in English though which was slightly unfortunate

Ordered a phone one day and within 36 hours it arrived. No problems. Well done. Easy.

Good Service.
Arrived in good time, was a slight delay in shipping, but I got an email to let me know, and it was still here very quickly! Product was in perfect condition, exactly as described.

Superb service and product, asked for a VAT invoice, Paul very helpful, informed me it would be sent once dispatched. Will definitely order again.

Prompt delivery. well packaged. Speedy reply to my emailed questionson a Sunday despite site being officially open only Mon-Fri.

I ordered a honor 8s phone for a birthday present and it arrived very quickly, in around 2/3 days.

The website was easy to use & the different payment options was a bonus too.

Cant fault anything.

Quick delivery, notnooened the watch yet as it's a Christmas present but came sealed. very professional.

Excellent service thankyou

Good price, Good product, Rapid free delivery. What more could you ask.

Excellent service. New phone arrived next day & very pleased with it

Correct product sent quickly

A Brilliant service throughout from these guys. The Sony ear buds I bought from them are at a price that could not be match anywhere else . I am now back listening to my music through to quality earbuds.