Prompt service, great range of underwear designs on offer plus some kind of voucher with every purchase made. I am holding onto my free delivery one just received for now to see what arrives on their... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Boxers and briefs went above what I expected. I had messed up my delivery with a specific order. I had accidentally chosen the standard x4 day delivery option when I actually wanted the next work... Toon meer
Bedrijf heeft geantwoord
Lovely quality items. Quick delivery. The best customer service that I have ever experienced. Such a refreshing change in the day and age. Simon went above and beyond to track down the missing parcel... Toon meer
Bedrijf heeft geantwoord
One pair ,appeared quite creased up,as though it had been viewed and clumsily repackaged. This gave a second hand appearance to the item . I was also conscious on ordering that the range was not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Set up in 2005 and serving more than 400,000 customers since then, Boxers & Briefs is the UK's leading online retailer for designer underwear, swimwear, clothing and socks, for men, women, boys, and girls. Selling great designer brands like Calvin Klein, Gant, BOSS, Tommy Hilfiger, Puma, Bjorn Borg, Ted Baker, HUGO, Lyle & Scott, and more. New management re-instilling a priority focus on customer service: - great brands at the best prices - free UK delivery for orders above - same-day / next-day dispatch for most orders - regular special offers for existing customers
Contactgegevens
Unit 10-11, Sheering Hall Farm, CM7 4QY, Shalford, Verenigd Koninkrijk
- 01376 - 806 006
- sales@boxers-and-briefs.net
- www.boxers-and-briefs.net
4,6
Uitstekend
249 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Arrived quick and just as described
Arrived quick and just as described. Simon is a gem. Definitely will come back
3 januari 2025
Antwoord van Boxers & Briefs
thanks, nice to hear
Antwoord van Boxers & Briefs
nice to hear, thanks for making the effort of leaving a review
Antwoord van Boxers & Briefs
nice to hear, thanks for making the effort of leaving a review
Excellent product & delivered quickly
Excellent product & delivered quickly. Thank you!
20 november 2024
Antwoord van Boxers & Briefs
nice to hear, thanks for leaving your review
Antwoord van Boxers & Briefs
great to hear, thanks for leaving your review
Very quick delivery & at a good price
29 november 2024
Antwoord van Boxers & Briefs
great to hear, thanks for leaving your review
Order was great
Order was correct. Good communications and arrived in excellent time.
28 november 2024
Antwoord van Boxers & Briefs
nice to hear, particularly after receiving a 1-star review due to a Royal Mail problem (that we are resolving), thanks for making the effort in writing.
Great customer service, dreadful delivery
I realise submitting this review should have been for Royal Mail and have edited accordingly. Thank you for the prompt response. No problems with Boxers & Briefs.
My package arrived the day after the delivery date time frame. The package was left outside behind a bin with no notification it had been delivered. The socks are in a cardboard box and the contents were soaking wet.
Really unhappy with the delivery.
4 december 2024
Antwoord van Boxers & Briefs
Hi Sheena,
This is not good to hear. Really sorry about your delivery. You ordered a great set of socks that is presented in a nice gift box made of cardboard, so I can imagine this was not good.
All our deliveries are carried out by the Royal Mail, who are usually very good. Once we do our bits, we then rely on them to deliver properly. This is clearly not the case in this instance.
Thankfully it looks like we still have 1 box left in stock, our last one, and we will arrange this to be sent out to you today.
I do hope this works better this time!!
Thanks,
Simon
Very swift responses and very happy…
Very swift responses and very happy with customer care.
25 november 2024
Antwoord van Boxers & Briefs
nice to hear, thanks
I’ve used this company several times…
I’ve used this company several times and always pleased with my purchase. Great quality products, excellent speedy delivery and helpful customer service. Definitely recommend
15 november 2024
Antwoord van Boxers & Briefs
nice to hear, hope to welcome you back again soon
Really happy with purchase
25 november 2024
Antwoord van Boxers & Briefs
nice to hear, hope to welcome you back again soon
Beautiful T shirt and soft material
Beautiful T shirt and soft material. Order and delivery process was quick and efficient thank you
20 november 2024
Antwoord van Boxers & Briefs
great to hear, thank you for leaving a review
Calvin Klein trunks
Great service. Fast delivery. My son will love these Calvin Klein trunks for Christmas
18 november 2024
Antwoord van Boxers & Briefs
excellent, nice to hear, thanks
Very pleased with how quick it was from…
Very pleased with how quick it was from placing order to being received. Excellent experience would order again.
14 november 2024
Antwoord van Boxers & Briefs
Brilliant to hear, thanks
Antwoord van Boxers & Briefs
nice to hear
I loved the colours of boss tops I…
I loved the colours of boss tops I purchased and feels very comfortable
7 november 2024
Antwoord van Boxers & Briefs
boss really does offer great loungewear, really looking to build on the collection over the next few months
Antwoord van Boxers & Briefs
we try to keep our prices as keen as possible
Parcel came on time and neatly packaged…
Parcel came on time and neatly packaged couldn’t ask for better service
11 november 2024
Antwoord van Boxers & Briefs
thank you
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