BRAISWICK PHOTOGRAPHIC COMPANY LIMITED Reviews 

IF I COULD RATED 0 STAR WOULD

This company came to my son's school and took an awful picture of him for his first picture for reception year.. It was his first picture and i was so excited to it .. i sent an email but their response was meaningless.. hopefully the school change the company next year.. this year i took a picture myself of him ...

TERRIBLE PHOTO, this company came to my son’s school to take individual photos. The photo was a DISASTER, not sure if the teacher or the photographer told my son to do a cheeky smile and he did (my son is only 4 years old). How come the photographer didn’t look at the camera and told the child just to do a normal face instead of a RIDICULOUS smile.

I contacted Braiswick photographic however I received answer that “We never seen your son so we DO NOT know how if this is an awkward or normal smile for him”. 🙄🙄🙄 What sort of answer is this? Is there photographer blind or having issues with his eyes? Isn’t the photographer job is to capture nice photos? Why can’t he look at the camera before shooting and why didn’t he take a few photos?

How come this business has been going since 1965 with their photographers taking photos with their EYES SHUT?

There are so many other negative reviews for the printing photos too.

AVOID this business if you don’t want to waste your time, effort and money.

I ordered photos from school but they didn’t specify that it is MOUNTS ONLY, NO PHOTO included. They just fixed and changed it now that the customers already bought the item and now I have to order again and there will be a £4 admin fee for ordering late just because they didn’t clarify how to do it. They kept insisting that it was specified—yes it is now but not BEFORE when I ordered the item.

The quality of the photo taken was poor. Due to the low camera angle, the lighting cast a severe shadow under my daughter's chin, making her appear to have a double chin.

My frustration is compounded by this company's ridiculously expensive pricing structure. Parents are essentially forced into buying large, wasteful packages containing more photos than anyone could possibly need. The lack of a simple option to purchase just one or two photos is completely unacceptable.

For the low quality of the image (and the lack of better options provided), coupled with the premium price, this service offers terrible value for money.

Furthermore, the company's outdated and neglected website reflects a general lack of care for their customer experience. I urge the school to review the experiences shared on TrustPilot and select a company that offers better quality and more flexible purchasing options for parents.

My son told me before I actually got the picture that it was bad. He said he was looking up with his nice smile but they told him to look down but look up at the camera .... the result isnt good at all , he looks like he'sin pain. Just let the kids smile there way for gods sake. I'm fuming actually because its his last at primary.

The worst photo I have ever seen of my child.. she had a huge mark on her shoulder, right at the front of the shot. The photographer could have asked her to move some hair in front to cover it, this is not even just unprofessional but lacking basic common sense? The lighting is dull and HORRENDOUS. She has bright blonde hair that looked a very dark blonde/warm colour and the top of her head looked like she had black roots due to the lighting. Her eyes are bright blue but again due to bad lighting, looked a dull colour. My daughter was also upset when I explained I would not be purchasing the photo, I felt awful :( couldn't justify paying extortionate prices for such an awful photograph. Customer service did offer to have them edit the mark in the lab but with the other issues, was no point. They agreed to cancel my physical order but still had to pay the extortionate cost of the digital copy. Waste of money!

I ordered my photographs the day that my granddaughter bought her photos home although I am not happy that the photographer has got more of her uniform than her face.
I ordered and paid for a digital download on Tuesday 9 September and still have not recived my digital download.
My other granddaughter bought her photo's home and again I orded and paid for the items 3 Octeber and got my digital download 2min later.
BRAISWICK Get your finger out you have a lot to learn.

Just reduce your prices to prove that private enterprise is not leeching from state institutions. If the school was getting a £15 kickback from every £19 download, that would be ok, but they are not.

Bloody extortionate prices, average at best pictures, these guys are unbelievable. Go to a school run kids through in seconds, and charge £19 per digital download they don't even need to print anything.

I ordered a calendar with the overpriced picture just as I did last year, I couldn't believe someone had the stupid idea to make it from August this year to July next year, if I'd have know they were going to do that I wouldn't have bothered ordering it and the photo's too as they are never that good, I'm now going to have to buy a proper calendar later on.

Really disappointed with the AI use for a whole school photo. The photograph itself looks totally false with children all given the same height, body size, looking straight ahead, no arms to be seen, clothing at odds with the supposed weather for an outside summer photo. Also cannot understand the cost is just as high as that for a photograph taken in actual person as opposed to AI. The results are terrible. Sorry. This is not the way forward for children's school photos.

Worst photographs year after year! I refuse to pay for such garbage and take better photos myself. However, it’s always important for the large group school photo particularly this year with it being my son’s last year at school. The photo has just arrived today and it is nothing short of diabolical. Serious amounts of AI and Photoshop have been used, which have resulted in most of the children looking like aliens. It’s an absolute disgrace that this photo happens once every three or four years and this is the result that we are presented with and expected to pay ridiculous amounts of money for.

The order card is simple enough, the photo wasn't great, but it was the website from 1995 that really didn't help. For the vast cost of the photos you'd think they could invest in a better web experience.

My Daughter came home and told me that she'd been upset at school when lining up with her class to have their pictures taken. She said the photographer was really kind, told her to take some deep breaths, alerted a member of staff and let her go to the toilets to calm down. She went back later on to have her photo taken (once the redness had gone) and I've had the proof card of her and her class on 'Freepose' pack. It is SUCH a lovely photo! She looks so happy and I never would've known that anything had been wrong! Her teacher even said how lovely the photographer had been and how much better the experience was for the children as opposed to the previous year with a different company.

Thank you Braiswick and well done!

Best photos of my grandchildren we have ever had. The photographer had so much patience and made them feel at ease which made lovely smiles. Very reasonable prices, which made it affordable to order prints for all the family to enjoy.

Firstly, I must say that prior to yesterday, I had absolutely no complaints about Braiswick. They’ve taken my daughter’s school photos every year, and the quality has always been excellent. This is precisely why what I discovered yesterday was so unsettling.

A friend of mine, who works at a local school, was in the process of finding a new photography company after their current provider delivered disappointing results this year. Naturally, I had no hesitation in recommending Braiswick based on my own positive experiences. Together, we decided to do a bit of research online to gather more information.

What we discovered was, frankly, shocking. It appears that Braiswick is directly linked to a studio specializing in boudoir and nude photography—CPS Studios.

I found this deeply disturbing, to say the least, and I can confirm that my friend’s school has decided not to proceed with Braiswick. It’s such a shame, as I had held them in high regard, but this raises serious questions about their professionalism and suitability for school photography.

High prices for what you get, they charge extra for the cardboard surrounds but then don’t send you what you’ve ordered! I dealt with a Kirsty in their customer services who needs more training - she hasn’t a clue what she’s doing as she still didn’t send the right thing! That’s after several emails and a phone call to clarify it. Just avoid, I will be in future!

Very easy website to order photos from.

very expensive , the price is excessive specially if you can purchase your kids photos within first week , you have to pay delivery charge on top of it .
I have ordered a photo pack from July taken from my kids to include with new one which taken in November but i have charged £4.00 delivery charge because of adding a picture from previous term on top of the picture price.
the question is i have purchase around £80 of photos and added a pack of £16.75 on top from last term but because of that I have been charge £4.00 more.
Bariswick photographic Co Ltd should be banned from school to take children photos and sell it very expensive to the parents unless they are a business partners with school and local council.

Really overpriced for the standard you're getting. Should have sensible pricing considering the current climate with families. Rubbish website that needs to be updated, surely all the money you charge you can afford an update. Poor all around