Everything was fine at the drop off of my car for service and picking up courtesy car. But when it came to collection was called at around 520pm car is ready at around 540pm i call to let them know I'... Toon meer
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Lees wat reviewers zeggen
Great experience at Kia. Liv was incredibly helpful, friendly and professional throughout, making the whole process easy and stress-free. The only downside was having to wait a couple of months for an... Toon meer
Bedrijf heeft geantwoord
The staffs were very helpful, when I arrived one staff member park my car for me as the car park was full, and told me to go into the reception and will come in and make me a drink, which she did. Wh... Toon meer
Bedrijf heeft geantwoord
I have been servicing my old-model Kia Niro for the past 3 years at Enfield Brayleys. Dawn Peer has always been great at servicing. She always takes extra care and attention, listens and tries to find... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autobedrijf/Garage
- Verkoper van tweedehands auto's
- Winkel voor tweedehands auto-onderdelen
Geschreven door het bedrijf
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contactgegevens
Great Cambridge Road 680, EN1 3WX, Enfield, England, Verenigd Koninkrijk
- 0208 419 1500
4,3
Uitstekend
546 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great service from start to finish
29 april 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Mrs Cipullo, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Antwoord van Brayleys Cars - Brayley Kia Enfield
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
without realizing it I took my car in a…
without realizing it I took my car in a day early,the ladies at reception organised with the guys performing the service and MOT to fit me in and not having to return the next day. this I appreciated very much so big thank you guys. I have always found the staff at Brayleys to be very helpful, friendly from purchase to my service requirements.so all round an excellent team,well done .
9 april 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
The reception area is complete chaos
The reception area is complete chaos. There are very few staff even at booking in and collection time. There is no real waiting area, nowhere to sit and it was a very long wait. The lady I saw when collecting my car was dealing with about 4 people at once. To top it all, there were loud guffaws coming from a side room ( visible) from, I presume, the sales staff who were not actually working. This is hardly business like. I may use another place next year.
3 april 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Thank you for your review. We're sorry to hear that your experience was poor - we have recently recruited new members to our service team to improve customer experiences.
The Service team - five stars *****
The Service team were efficient, friendly and great to deal with. First time at this branch; will definitely return for services - and MOTs - in future. (I dealt with Dawn and Kayleigh).
28 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Sally, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Ok service experience.
Took my Kia in for its second service. All seemed to be well and I didn't have to wait to collect it after a phone call to say it was ready.
25 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Mrs M, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent service
Excellent service! Dawn in the Service Reception dept is superb and very thorough ensuring everything is noted down and gets done! Very efficient. Despite the Enfield dealership not being my nearest one, I go there because of the great reliable and friendly experience! 10/10
28 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Rich, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
The lady receptionist was very helpful
The lady receptionist was very helpful
27 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Alex, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Excellent service, really nice staff.
I have to say, from the moment I stepped into Brayley's Enfield, to look at buying a Kia Sportage, I felt comfortable. The staff were really pleasant and helpful.
They took the time to go through many of the details that I needed to know. I did end up buying a Kia Sportage Hybrid, it's a lovely drive. When I did take delivery of the car, Adam from sales showed me how things worked inside and outside the car, there was no rush, he was very thorough. I drove away happy.
23 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi John, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Rama, Thank you so much for your high rating! We hope you have a great day!
experience was good
It was a great experience, as everything went as it should, also the staff were polite and friendly.
Thank you
13 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Andrew, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Team is really friendly!
13 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Bruno, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
My car was showing active air flap…
My car was showing active air flap system light and I went their after 7 hours they find small crack in front grill which is not link with air flap they refuse to fix my car and my still under warranty I waste my whole day
12 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Thank you for your review. Unfortunately, the damage to your car is directly related to the active air flap issue and the repair can't therefore be paid for by KIA's warranty. We can see that you made an all-day appointment, which explains the timescale. Rest assured that all undamaged components remain covered by the warranty (subject to service history).
Excellent purchasing experience
Excellent unbiassed and unpressured experience. Knowledgeable staff. Everything happened on time as promised.
8 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi John, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Friendly and efficient service
Welcoming and professional service
All queries answered and detailed feedback given
5 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Excellent service from Chris very…
Excellent service from Chris very helpful and a trouble free purchase. Love the new car!
1 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Lucy, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Very pleasant and competant reception
Very pleasant and competant reception. Help in finding parking.
4 maart 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Madhu, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Exceptional and attentive staff Brayleys
Exceptional and attentive staff and Dawn with her colleagues made me feel very relaxed about my car and it’s services with Brayleys in GCR.
26 februari 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Debs, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Not very happy just for a MOT it took…
Not very happy just for a MOT it took them a whole day
25 februari 2025
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Kia Enfield
Hi Loulia, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Best wishes
Antwoord van Brayleys Cars - Brayley Kia Enfield
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
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