Brayleys Cars - Brayley Thurrock Used Car Centre Reviews 

Very friendly and helpful.

I had a brilliant experience purchasing my new car from Brayleys. Kevin, the Sales Executive, was extremely helpful, professional, and kind throughout the entire process. He took the time to explain every detail clearly and made sure I understood everything involved in purchasing my vehicle.

Kevin's excellent customer service made the whole experience smooth, stress-free, and enjoyable. I felt supported from start to finish and never felt pressured at any stage. The team at Brayleys provided outstanding service, and I am delighted with my new car.

I would highly recommend Brayleys, and especially Kevin, to anyone looking to purchase a vehicle. Thank you for making the experience such a positive one.

We chose Brayleys because they had a great selection of cars that interested us. We have bought Fords for many years but had done research on Suzuki Swift, Toyota Corolla and Mazda 3 & CX-30 before we came. To be honest, we were dreading getting a hard-sell salesman, but Kevin was very quick to put us at ease. He took time to understand our needs, pointed out all the features of the cars that he thought met our requirements and we test drove two of them. Kevin put us at ease with no hard-sell and answered lots of our annoying questions! 😄 we went back with our teenaged son to make the final decision and picked the car a week later after it had been thoroughly cleaned, and we were lucky to win the ceramic-coating prize in their spring promotion. We've had a couple of questions since the purchase, but Kevin has been very kind & helpful and answered emails quickly. Probably the best car buying experience we've ever had and will definitely recommend to others.

My experience with brayleys was great, everyone is so lovely and welcoming. i was dealt with by kevin who was amazing and done everything he could to get me the car i wanted, would definitely recommend to anyone looking to buy a car. Thank you brayleys!

Saima from Brayleys Honda was great! She was very helpful throughout the process and highly recommend to all customers!

Good, friendly service from all the staff there

This was done through the local branch of. Brayleys to us in grays
The collection service was helpful to us
The gent that collected and delivered the cat was very pleasant

Excellent customer service, the car was serviced and MOt’d faster than the original stated time, the staff were very friendly and the showroom was comfortable while I waited.

Kevin was brilliant. He had everything covered, very helpful and all in all a great car buying experience. Thank you.

Had an excellent experience buying a used car from Kev at Brayleys in Grays. Attention to details and the exception service. I’d highly recommend you speak to Kev if you’re looking for a car.

Very professional,no pushy salesman here.any questions I had was delt in a swiftly and friendly manner. Definitely will come back check out the quality used cars they have here.

Approachable staff very helpful and friendly service. Explained everything to me and coffee was very appreciated

Friendly staff, very welcoming, explained exactly what was being done in layman's terms as I have no clue when, it comes to cars. Very satisfied and will be using your services again. Thank you very much!

I had my second service on the 11th last week, and it was a smooth and excellent experience with Brayley’s at Westcroft, Milton Keynes.

From booking and confirmation to dropping off the car, every step was handled seamlessly. The communication was clear throughout—what required attention was explained well, and all completed work, along with future recommendations, was clearly outlined upon collection.

It’s evident that this is a highly coordinated effort between people and technology. A special mention to Brooke Gibson, who was genuinely warm and welcoming, making the entire experience even more pleasant.

All requested work completed to schedule, and communicated to me clearly.

Excellent service from Brayleys for the servicing of our Mazda. Polite and courteous staff in their customer services from start to finish. I can recommend them most highly.

What an amazing experience we received buying a car from Kevin at Brayley’s Mazda, Grey’s.
We were blown away with Kev’s attention to detail, his continual communication and customer service.
I honestly have never been treated with this level of professionalism, that I can honestly say I’ll be back to purchase another car very soon.
Highly recommended and words cannot thank Kev enough!

Good service / communication by all staff.

Booked the service online. Was sent confirmation and also 4 days before it was due was sent notification to check in online.
This was done. Arrived on Tuesday handed over the keys and after 90 minutes service and valet were done.
Excellent staff well done