Brayleys Cars - Brayley Thurrock Used Car Centre Reviews 

Picked up my cx30 today. From the very start of my interest in the car , sorting out my part ex I found the experience very satisfying and Kevin Sperrin was very informative and great guy to deal with. I have bought three cars from here now and they are always a pleasure to deal with.

The Sales Executive that attended to us ,Kevin Sperrin is a gem of a person.
He was thorough,respectful,amiable and understanding of our needs.
He provided us with sufficient information to make an informed decision and was committed to finding us the right car.
I would gladly recommend Kevin to someone else.
The Brayley Thurrock team are quite nice and welcoming(from the lady who attends to us, to the workshop for our previous car's servicing and repair to the valet who does a deep clean everytime our previous car comes in).

What great service. Firstly I want to thank Jimal, he gave exceptional service, was kind, patient and went above & beyond.
Also Kevin, he was very helpful and patient.
I will definitely be recommending Brayleys to friends & family. Thank you for a wonderful experience.

Update on the Apr 24th negative review. On my third visit Brayleys test drove the car and concluded it was the calipers that needed changing out at £1K, I said I didn't trust them and to stop any work. On Saturday I took it to Kwik Fit Southend. Today they changed the warped front discs and the pads. Runs like a charm. Do NOT let these peole near your car for repairs.

Excellent service and very pleasant staff well done

First time visiting Brayley Mazda and what an experience!! Kevin, was incredibly professional, helpful and knowledgable of the product and customer. Would highly recommend.

Used the online booking system yesterday to request a service date a month ahead. I got a immediate response that someone 'would be in contact with me shortly'
They have my mobile number and my email address all it needed was a one line response, all booked in
Still waiting

As expected, great service from Brayleys. Serviced my car in just over 2 hours.

Just purchased a lovely car a few days ago from Brayley's Thurrock, Kevin & Danielle were wonderful. Everything was efficient, professional & friendly, and no question I asked was unanswered.
Fantastic customer service, I totally recommend.
10/10!

We purchased two cars from this dealership. The first one was for my friend, and throughout the entire process, Kevin was incredibly helpful. I was so impressed by the experience that, even though I had bought my own car just a few months earlier, I decided to trade it in and get a brand-new Mazda CX-60 from Kevin :)

Kevin is polite, honest, professional, and genuinely helpful. He always does what he says he will, and on time. He helped me avoid spending unnecessary money and made the whole process clear and smooth. You can trust him with your eyes closed—he understands exactly what you need and takes the time to explain everything, including the pros and cons of each option.

This was the sixth car purchase I’ve made in my entire life, so I’ve had some experience buying cars from different places and salespeople. But this is the first time I’ve seen a salesperson stay this engaged even after the sale, taking the time to go through the car’s features in detail. If you decide to buy a car, just find Kevin. He will look after you :)

Just purchased a car from Brayleys, Thurrock and was served by Kevin Sperrin. Kevin went above and beyond to help me find the perfect car. The customer service was fantastic and extremely helpful. Kevin took me for a test drive and showed me all the car had to offer.
The communication from the day I purchased, to the day I picked up my new car was excellent. Kevin was just a phone call away at anytime to keep me informed of all the stages of the sale. I would 100% recommend Kevin to anyone looking to purchase a new car.

Brayleys Greys.
Just had my CRV modified as a result of a Honda recall. I explained that I needed to be back in Benfleet by midday. They prioritised the retro fit by 10am. I thanked them for managing their schedule to accommodate me. Many thanks Brayleys 👏🏼👏🏼

Right from the start had a great experience at Braleys Cars Thurrock From the moment I made the first call to arrange a visit to the collection date of car.
Dealt with a car dealer called Kevin Sperrin who I would highly recommend dealing with as all questions and any little issues were dealt with swiftly and he went that extra mile with the preparation of the car and after sales service.
All cars come with 12 month warranty for the extra peace of mind with second hand cars.
All in all a highly recommended car dealer and super customer service
Thank you Brayleys

Very good service. We drove a fair distance to view and test drive a car for my parents, with the hope of taking it home that day. Kevin was excellent at showing us round and took us on a very good test drive route. The car was then got ready for us to take and all the paperwork done straight away, so we were all sorted in one trip.

Living in South Wales and purchasing a car so far away, I thought would be a nightmare. However I had kevin as the sales person and everything went smooth, nothing was a problem for him. Would definitely make a purchase from here again. Every garage needs a kevin.
Thank you so much for an easy purchase that give me peace of mind.

MOT, Service and minor renewal parts carried out. Good job done.

Had an amazing experience purchasing my dream car from Brayleys Thurrock! The salesman Kevin was friendly, kind and informative! Would definitely recommend Brayleys Thurrock to anyone wanting to purchase a beautiful Mazda.

Had car serviced told could not valet car as car cleaner said jet washer frozen, when I walked to my car cleaner washing his cleaning gear?got home and cleaned car myself, then noticed damaged paint work, contacted service department,said they would look into it said could not see how it happened but would get smart repair done still waiting for repair 2 months after damage just lie to you about what they will do .
Will have to contact head office to see if they can resolve this matter but don't hold much hope having this resolved, use them at your own risk.

Kevin and Jamiul gave us absolutely an absolutely wonderful service when we purchased our new (to us) car. They couldn’t have been more helpful with the process from start to finish. It was a very smooth purchase and Kevin was very knowledgable about the car itself.

Jameil was very helpful and both of the sales team were excellent every thing from start to finish was sorted out quickly give 100 percentage