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Beoordeeld met 5 van de 5 sterren

Removal of my 21 year old boiler and replaced with new. The insulation was clean, efficient and hassle free. Both gas engineers and electrician appeared on time and when needed.

Beoordeeld met 5 van de 5 sterren

Usual excellent and friendly service carried out on time with no mess. Engineer fixed a radiator valve leak which has recently occurred. As I have stated before I can't recommend this company highly e... Toon meer

Beoordeeld met 5 van de 5 sterren

BRB fitted my wind powered pump heating around five years ago. I was delighted with the fitting,the fitters were polite, friendly but professional 10/10. I bought some reasonably priced insurance with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gas Boiler stopped working, customer service were great. Engineer arrived that day, required a new part for boiler, fitted next day. No hanging about we were kept up to date about time of arrival. Ver... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. ook in
  3. Elektrotechnisch installatiebedrijf
  4. Loodgieter
  5. Verwarmingsapparatuur leverancier

Informatie afkomstig van verschillende externe bronnen

BRB Heating Ltd are expert in all types of Boiler and Central Heating solutions. Competitive Finance is available on ALL of our products and services.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

304 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(304)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Annual service

Had Graham attend today for annual service, was kept updated of appointment time and approximate arrival.
Graham was very friendly and completed service professionally. Great company to deal with.

17 december 2024
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Beoordeeld met 5 van de 5 sterren

Really happy with our new boiler and…

Really happy with our new boiler and heating system. The guys were really professional and got it all done in a day and cleaned up as well

13 november 2024
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Beoordeeld met 5 van de 5 sterren

Very efficient and a professional team

Can't believe how much was done in one day. Very professional and done a brilliant job. So pleased with our brand new gas installation

4 november 2024
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Beoordeeld met 5 van de 5 sterren

Another excellent service from same…

Another excellent service from same engineer I've had almost for 8years now always on time and very polite and proper glad I took this cover out 8years ago

24 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Annual boiler service

Annual boiler service. Engineer arrived promptly, explained everything clearly and carried out the service.
Excellent.

23 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Really recommend excellent service

The installers worked like machines they installed a completely new heating system including new pipework and boiler across a 3 storey home in just one day I was so impressed, the standard of work is excellent and they left the place very clean considering the major upheaval to do this while furniture etc is still in the home. All the installers were friendly and extremely hard working.

15 oktober 2024
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Beoordeeld met 1 van de 5 sterren

I had a gas boiler and fire alarms…

I had a gas boiler and fire alarms (heat alarm and smoke alarm) installed by BRB Limited , through the Warmer Homes Scotland Scheme. The service I received was highly unprofessional and unsafe.

During recent renovation work, I discovered that all the fire alarms installed by BRB Limited had been switched off since the day of installation, putting my family at serious risk. Even the alarm in the kitchen, where the gas boiler is located, was turned off. This is completely unacceptable for a service meant to improve safety.

Additionally, the engineer left a mess behind. I found debris from the boiler installation behind the washing machine, and he left my home with dirty carpets, grease-stained wallpaper, and silicone residue on the outdoor decking. After contacting the company, I received no response whatsoever.

I cannot recommend BRB Limited, as their service was both negligent and irresponsible. They failed to deliver a safe and professional job, and their lack of accountability only made matters worse. I would advise anyone considering their services to think twice.

1 maart 2024
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Antwoord van BRB Heating Ltd

We are sorry to hear about your experience and appreciate your feedback. At BRB, we take safety and quality very seriously, and all our works undergo an independent quality audit to ensure compliance with regulations and industry standards.

We have no record of any concerns being raised directly with us regarding the fire alarms or the condition of your home following the installation. Had we been made aware, we would have been happy to investigate and address any issues.

With regard to the fire alarms, these are tested as part of our installation process and again an independent quality inspection is carried out after all works to ensure compliance. However after installation it is the responsibility of the property occupier to ensure they remain switched on and functional after this time. We sincerely regret any inconvenience caused and encourage you to contact us directly if you would like to discuss this further.

Beoordeeld met 5 van de 5 sterren

Incredible service

Incredible service, the guys did a fantastic job, it was a super hard job, with all concrete floors and stone walls, but they were friendly & helpful, also I had injured my back, and they kindly moved my fridge freezer and tumble drier back in place for me, which was a massive help.👍

10 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Annual Boiler Check

The engineer that carried out my yearly check was one of the best. I think his name was Graham. Extremely helpful. Thank you.

7 oktober 2024
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Beoordeeld met 5 van de 5 sterren

BRB installed new heating system today…

BRB installed new heating system today work was excellent Alistair the heating engineer was was brilliant , his work was clean very neat and no mess. The electrical guys were also excellent. Would never hesitate to recommend BRB

7 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Excellent service

I can only agree with the previous reviewer .A very professional service ,from the original survey through to completion . It made a major upheaval as stress free as possible .

3 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Have been with this company for over…

Have been with this company for over three years for my boiler maintenance they are great as soon as you call they get back to you asp to get you the help you need

2 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Great service !

BRB Heating Ltd installed a whole new heating system in our home .
The workers were pleasant , informative and extremely hard working .
It was a big job with a new boiler , radiators , underfloor piping and smoke and heat detectors fitted.
We went out for the day just after 8am to give them space to work and came home at 4pm to an excellent completed new heating system
They went through the install with me and showed me how to operate our new system .
We are really happy with both our new system and the service that BRB Heating provided.
Their staff are a credit to the company .

1 oktober 2024
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Beoordeeld met 5 van de 5 sterren

Boiler Service

Service engineer found no problems and efficiently did service

26 september 2024
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Beoordeeld met 5 van de 5 sterren

Arrived bang on time

Arrived bang on time, did a good job. Fast and efficient.

23 september 2024
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Beoordeeld met 5 van de 5 sterren

Central heating installation

Can't praise this company enough, we had a new central heating system installed 11th September, all done in one day, the guys cleared up any mess, work done to a very high standard. Very happy. Highly recommend BRB Heating.

11 september 2024
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Beoordeeld met 5 van de 5 sterren

Central heating installation

All I can say is that they are professional clean and tidy and got the job done
I would highly recommend This company 100 100%
Can’t praise them enough honestly.

30 augustus 2024
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Thanks for the great feedback glad you had a good experience

Beoordeeld met 5 van de 5 sterren

Great service

Great service, BRB originally installed my boiler and have been doing the service on it every year since installation. I find the company to be very good, communication about time of visit accurate and very pleasant professional engineers. I would not use anyone else.

30 augustus 2024
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Thanks for the great feedback glad you had a good experience

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