I'd ordered 19 polybags for my son's party bags. A week passed and I'd still not received the delivery notification, then I started to worry. I read through the Trustpilot reviews from customers who h... Toon meer
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Lees wat reviewers zeggen
Bought 15 poly bags for a children’s party. Didn’t arrive. Merchant emails to ask to submit a review but doesn’t respond to emails - phone number just rings and doesn’t respond to voicemails. Poor ser... Toon meer
My first time using this company as I was looking for bagged sets for my grandchildren’s Christmas stockings. Found the perfect sets - a snowman and a Santa at a brilliant price (much less than other... Toon meer
I'd never heard or used this website before so when I was searching for a particular Lego set for my Grandson & it came up cheaper on brick-a-brak I was a bit dubious. I checked out the reviews before... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
If you are looking for rare and discontinued LEGO products you have found the place to be. We specialise in selling hard to find LEGO sets at the best prices possible. We have a fantastic, permanent 3 for £10 off on LEGO polybags.
Contactgegevens
69a Avon Road, RM14 1RF, Upminster, Verenigd Koninkrijk
- 0800 520 0062
- sales@brick-a-brac-uk.com
- www.brick-a-brac-uk.com
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No problems..
A really great shopping experience
A really great shopping experience. I called them as a couple of polybags were out of stock and I wanted them for a party. They called back the same day and let me know the items would be back in stock a few days later. Order placed, arrived quickly and no issues.
I would 100% shop here again.
I placed an order for a retired set to…
I placed an order for a retired set to be sent to Germany. The item arrived safely about one week after ordering and the customs process was smooth. No unexpected charges or taxes were applied.
Order #64087
Order #64087
Confirmed 15 May
Fulfillment status: Confirmed
Was expected by 22 May
My set was never shipped and I cannot contact this shop, they ignore emails and calls!
My order was never dispatched and no refund
My order was never dispatched and this seller never replied, awful experience, still no refund...
Bought 15 poly bags for a children’s…
Bought 15 poly bags for a children’s party. Didn’t arrive. Merchant emails to ask to submit a review but doesn’t respond to emails - phone number just rings and doesn’t respond to voicemails. Poor service - had to raise a chargeback with my bank.
I'd ordered 19 polybags for party bags
I'd ordered 19 polybags for my son's party bags. A week passed and I'd still not received the delivery notification, then I started to worry. I read through the Trustpilot reviews from customers who had similar experiences and hadn't managed to get in touch with the company and I really started to panic! HOWEVER, I messaged the company on WhatsApp with a very panicky message with 4 days to go before the party, they responded the same day, and sorted out getting the bags to me in time for the party. Yay! Thanks so much for saving the day!
Would use again
Good prices, quick delivery, items exactly as expected
Disappointed
I have been trying to contact them all month with a complaint about the condition in which I received my item, a rare, discontinued collector's Lego set, which was not properly protected and arrived in very poor condition.
I have contacted them through their website and by email, but I have not received any response.
I am very unhappy about the lack of protection for the item, as I expected better management from a shop specialising in discontinued Lego, and I am also unhappy about the silence in response to my complaints.
Pre order items arrived early so of…
Pre order items arrived early so of course I am very happy. Checked the Lego with the omgbricks app and it correctly showed the mini figures in the boxes. It goes without saying original genuine Lego was sent and at a super price. Thank you all!
I've bought loads of this chap with no…
I've bought loads of this chap with no problems but now I get a damaged set he doesn't want to know!
Finally he told me to return it which I did, he now claims it wasn't delivered to him despite tracking showing delivered.
Turns out this is not a proper business, Jason is a scammer working from a home address, just check out 69a Avon Road!
I've emailed with no reply, he simply ignores you.
Poor service and he's now lost a customer.
Perfect
Great selection of products, easy to use website, good prices, items sent quickly. All good.
Great items at good prices
Fantastic service
Fantastic service
Called before ordering to check stock and get advice on delivery time as I was ordering 11 poly bags for some party bags. Phone answered promptly , politely and was reassured . Bags arrived on time as promised . Thanks so much 5* service
Best Price & Good Service
This was best price I could find anywhere. Item arrived quickly and was well packaged/protected.
The only disappointment was signing up…
The only disappointment was signing up for a notification when a product was back in stock, and not getting one - I discovered it was back in stock by accident. Other than that, a great service as usual.
Awesome service and almost instant…
Awesome service and almost instant reply to my enquiry via their contact form. This was my third order and I will be back for more.
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