Brickabrac Reviews 603

All well and good ordering - not the quickest to despatch HOWEVER, once the sets arrived BAB went silent - several emails sent, phone just rings...
The sets had obviously suffered water/damp damage and this was clearly not detailed on the website.
You learn from your experience but I would never use again mainly down to the non-existent after sales.

Easy ordering, great communication throughout and fast delivery.

Excellent quality of product. Quick delivery.

Fast delivery good service

Lego set had multiple bags missing when I contacted Jason he told me to contact Lego for missing bags. I contacted Lego customer services and they told me because the set was retired I had to contact brick a brac back and they had to resolve the problem!! After many attempts contacting them back they stopped replying . I spent over £500 with there store and there customer service is absolutely appalling. I will never buy from them again and will instead buy elsewhere.

Ordered items, not dispatched after a month, sent multiple online forms, tried calling them, didn't hear a thing until I sent an email saying I would be requesting a chargeback from my bank. They then said the order was cancelled with no reason given. No refund has been issued. Avoid.

This seller is a legend I don’t know how he does not 5 star ⭐️ absolutely outstanding service with amazing prices you won’t find anywhere. A true Lego distributor with excellent products and very fast shipping ✅

Perfect transaction, sent promptly well packaged.

Before ordering i had sent this company several emails enquiring about their items. I didn't receive a response. Perhaps that was the red flag I shouldn't have ignored. However i decided to go ahead and purchase. Everything seemed OK, order processing and delivery were swift. Upon taking delivery of the item and inspecting it, there was visible damage to the box which should not be there. The items are described as brand new unless otherwise stated, which in this case they were not. Ive returned the item and a refund has been issued thankfully.

All good and exactly what my son wanted for his birthday. Had a small issue with delivery time but customer services were prompt to reply and it arrived on the day . Will use again and was the cheapest place for the Lego lambo I could see online .

Great service items new and perfect in packets etc.

Good price for long since retired sets. Easy to browse website. Safely delivered in decent packaging. Definitely be back for other items.

All good 👍 no complaints

Delivered on time and product as described.

Good choice of items, low postage and quick delivery.

Fast service good site

Arrived quick and as described, would definitely recommend

Fast delivery, as described. Buy with confidence.

Have an item missing from my order, tried to contact the company numerous times and by all digital methods available, without success or response. Extremely disappointed - I've used them before and had no problems, so no idea why there's an issue. Will happily update this review if they get in touch.

Great communication, speedy delivery and very pleased with items. All items arrived in perfect condition. I highly recommend and I will definitely be purchasing from this company again!