The Bridge Inn Ratho Reviews 

12
•
TrustScore 3 uit 5

2,9

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Bedrijfsgegevens

  1. Pub

Informatie afkomstig van verschillende externe bronnen

Whatever your reason for joining us - a drink with friends, some delicious food in our bistro or outside terrace, a bed for the night or a boat-trip on the canal - we can assure you of a warm welcome from staff who care. We grow and rear much of our o...


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(12)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Lovely Meal by the Canal side

The food and service was excellent. The booking process was easy and they even accommodated our booking when we what to move it to an earlier time.

18 juli 2026
Review zonder uitnodiging
Logo The Bridge Inn Ratho

Antwoord van The Bridge Inn Ratho

Good afernoon Lee,
Thank you for taking the time to provide some much-valued feedback. I am delighted to hear that your experience with us was so enjoyable and that you found the booking process accommodating. I will be sure to pass this on to the crew who work very hard at maintaining the high level of service we pride ourselves on. We look forward to welcoming you back soon.
Kind regards,
Claire

Beoordeeld met 1 van de 5 sterren

Club sandwich completely inedible

Club sandwich completely inedible. Egg over cooked bacon not cooked enough. Chicken tasteless and the one slice of very thick bread coated in some kind of spread and the other slice dry as a bone. Pointed all this out but other than a pathetic sorry about that we were still charged including service tip. This place is going downhill fast

11 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Never again

We have eaten here many times in the past. Always book when family are over from Canada, normally 10/12 persons. Sister was over on a visit and booked a table for four on this occasion. Seated quickly and ordered within 20 mins, 3 cokes and one pint shandy, starters two soups and two haggis Bon Bon’s. All nice and tasty, mains one roast beef, one chicken supreme and two gammon. Sirloin could barely be cut and after a few mouthfuls requested it be changed for gammon. Paid bill £201 inc 12:5% service charge, they had still charged for the beef got home and guest who had the beef was sick and had to go to her bed. Contacted the Inn and received a response saying “ glad you enjoyed the visit” not happy so sent another response which hasn’t been replied to. Sister called the inn on Monday and was told would get a call back. Tuesday still no callback so contacted again and advised would get a callback. Received callback and refund arranged, Firstly no apology, secondly no concern for the guest who was ill and missed a day off work. If you request a survey make sure it’s read and replied to correctly. Suffice to say we will not be back, which is sad as in the past everything has been great 😞

4 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Came here yesterday for lunch before…

Came here yesterday for lunch before going on holiday. Came in sat down and waited for staff to come and take our order. No one came. Had to go and find someone myself. Good came and was completely tasteless and very disappointing. The decor and furniture was scruffy and the prices were way over what you would expect for what you get. We would definitely not go again.

24 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

An overnight experience at The Bridge.

My wife and I decided to try an overnight stay and boy were we disappointed. The room we were given was tiny (I suspect all three rooms are) measuring about ten feet by ten feet. Once a double bed was in the room there was barely crawl space around it. The TV was always a health hazard for head banging and was hanging off the wall. There was nowhere to sit or work on my lap top. All in all a never to be repeated exercise. For the money paid it was a disgrace. The food of late has gone down hill as it used to be superb with good sized portions....now it's very much a lottery. My fish was mushy and generally not good. I don't think it's worth the risk now....too expensive and hit or miss.

13 april 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Portion sizes vs Cost?

Whilst the venue and service was great. The cost of their steaks needs a review for a really small steak the cost is over £30 IMHO its not worth it. Portion sizes are important when you are charging pretty hefty prices on steak regardless of the cut. You leave feeling a little ripped off ...

19 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful meal and surroundings

We stopped here for dinner while on a narrow boat holiday and we're not disappointed!
There were five adults and two kids all having a main meal and drinks and our bill was about £160.
Service was lovely and friendly, the restaurant itself is comfy and beautifully decorated.
There is a large drinks menu and I highly recommend the strawberry lemonade!

I had the smoked haddock mornay and it was truly incredible!! I almost cried it was so good and I honestly would have that again and again!!
We would definitely stop here again if in ratho . Also book in advance! We were there midweek and it was still busy!

17 april 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

First Visit

My wife and I visited the restaurant for the first time on Friday 24th February. The food, service and staff friendliness were great and we thoroughly engaged our lunch.
Unfortunately, the "Ladies & Gents" were not up to standard - with "Out of Use" notices in evidence. What a pity to spoil the experience with these facilities.
Would have awarded a five star rating, if the facilities were better.

24 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous lunch

Fabulous.
Extremely friendly and welcoming staff. Delightful restaurant, fresh decor, country homey feeling, positioned on edge of canal.
Great menu selection for both adults and children, excellent value for money.
Both my daughter and I had an enjoyable lunch and will definitely be returning and will consider staying over in their hotel on our next visit to Edinburgh.
I had sweet potato & lime soup with sourdough bread. It had a fabulous flavour and smooth thick texture. The kids fish goujons came in a delicate batter with tender white fish.
Definitely recommend.

5 juni 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Despite arriving on time for our 12:30…

Despite arriving on time for our 12:30 Sunday Lunch Reservation, we were seated but not actually served our meal before 1:15. This despite an initial request to vacate the table within 2 hours.
Only when attempting to order one of the Main courses were we informed that it was “finished” and not on arrival. Similarly, when attempting to order a Sweet, we were advised the the Restaurant had no Cheese! Again this was not advised when handed the Menu.
Wine (unopened) and 4 glasses arrived and was deposited without ceremony.
Standards have slipped in direct proportion to the increased prices.

28 februari 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Sunday lunch at the Bridge Inn Ratho

The way this place sells itself and the amount they charge, you expect something a bit special. But that’s not what we found.
It took me having to track down staff to place an order, as we hadn’t see anyone for all most 20mins after being seated (not always the best with a hungry wee one). We picked the Sunday roast but they were sold out by 2pm. Same for my second choice.
When we did get the food mine was really salty and the kids fish was over cooked to the point the batter was more like crackling.
The whole experience was just a let down which is ashame. They have a lovely location, a growing community around them and could be something special. I know they’ve had some good reviews but to those reviewers I say try somewhere new. Standards of service have moved on from the 70’s

16 juli 2019
Review zonder uitnodiging
Logo The Bridge Inn Ratho

Antwoord van The Bridge Inn Ratho

Thank you for your review Euan, although we are disappointed to read it. We appreciate all feedback as it can be used as a training tool for our team moving forward.

We have excellent reviews for our service and food and we apologise that on this occasion it was not what you experienced. We will certainly feedback your comments to our front of house managers to improve our service and investigate our standard of practice on this day.

Our fish and chips are one of our most popular dishes which we receive very little complaints on and I will be passing your comments back to the chef. We encourage visitors that if our dishes do not meet their expectations to mention during their visit so we can discuss and rectify this.

We would like to welcome you back on another visit to show you how good our service and delicious our dishes can be in order to change your opinion.

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