Brightstar Financial Reviews 

4.061
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seeking a Bridging Loan is quite a daunting prospect but my experience with Brightstar has been very positive. Everything was explained clearly and response times were incredibly quick and efficient.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

working with Ben Abbott and Hisham Elabaire explained everything required perfectly felt at ease with there professionalism and knowledge of there work thank them very mush for all they did to make my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

4K reviews

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5,0

Alle reviews

(4.061)

408 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Keagan and Steph have been great

Keagan Cole has been an absolute professional, huge thanks to him and Stephanie

25 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Stephanie and Keagan are delighted with your feedback, we are pleased that your are happy with the service that the provided.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Lewis and Neil were extremely proactive

Lewis and Neil were extremely proactive in helping my client arrange a bridging loan for their property purchase. Lewis stayed on top of the paperwork and ensured my client received the funds when she needed it.

1 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Michaela,

Thank you for leaving a 5* review..

Neil and Lewis are thrilled with your feedback. They both work well as a team and we are pleased to hear that you and your clients are happy with the service that they provided.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

… many thanks

Helpful available and professional team with a consistent information flow and updates

24 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Jonathan,

Thank you for leaving a 5* review.

The team are delighted with your feedback and we are pleased that they were able to assist with your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Superb work by Yiannis & Keagan once…

Superb work by Yiannis & Keagan once again.

Thank you both for your continued excellence.

25 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Anthoulis

Thank you for leaving a 5* review for Yiannis and Keagan, and for your positive feedback.

Thank you also for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

I would like to share my experience…

I would like to share my experience with Amy S and Stewart S in helping one of my client secure a second charge mortgage. They were very proactive throughout the process, kept me updated at every stage, and worked hard to reach the offer stage as quickly as possible. Thanks to their support and efficient communication, we received the approval in a short period of time. I really appreciate their dedication and would be happy to work with them again in the future.

25 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Amy and Stewart work great as a team and are both delighted with your feedback. We are pleased that they both provided the 5* service we strive for with every case, and we look forward to working with you again soon.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Smooth process, friendly and helpful staff, and we always felt in control

Brightstar came recommended by a mortgage broker who was also highly recommended by a friend who knows his stuff. They were incredibly helpful, friendly and on the ball - Georgia and Rachel did a fabulous job with a not entirely straightforward situation, with my wife being a foreign national working at an Embassy. Any minor hurdles were gently removed, and the process went ahead as planned.

I have nothing negative to say, and I'd wholeheartedly recommend Georgia, Rachel and their team. Thanks guys!

22 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Chris

Thank you for leaving a 5* review.

Georgia and Rachel are delighted with your feedback, we are pleased that they were able to help successfully with your case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Mixed Use Property Purchase

I recently used Brightstar to help secure a loan for the purchase of a mixed commercial and residential property, and I genuinely couldn't have asked for a better experience.

Thomas has been supporting me since March 2026, and his guidance, patience, and professionalism made what could have been a very stressful experience feel much more manageable.

From the beginning, Thomas was always available to answer my questions, explain each step clearly, and keep me updated throughout the closing process. I never felt like just another client — he took the time to understand my situation and made sure everything stayed on track.

Purchasing a mixed commercial and residential property can be more complex than a standard transaction, and having someone as knowledgeable, responsive, and dedicated as Thomas by my side made a huge difference. His support and commitment gave me real confidence throughout the process, and I truly appreciate all the effort he put in.

I would highly recommend Brightstar Brokers to anyone looking for mortgage or loan support, particularly for more complex property purchases, and I especially want to thank Thomas for going above and beyond. His excellent service and genuine care made this experience a very positive one.

Thank you, Thomas, for all your help.

22 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Andi

Thank you for leaving us an amazing 5* review.

We aim to provide an outstanding service on every case, we are so pleased that Thomas has gone above and beyond to meet these expectations for you on a difficult case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great help with small but tricky case

Great help with small but tricky case
the team was always on hand to help

25 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Duncan

Thank you for leaving a 5* review and for the positive feedback- the team are happy that they were able to assist with your clients case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

BTL and Holiday Lets finances

Brightstar have helped us numerous times and this time they have successfully completed 3 BTL’s and 2 Holiday Lets finances for us, we can’t fault their service and especially Molly who was so polite and professional in completing our borrowing application.

25 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Richard

Thank you for leaving a 5* review.

Molly is thrilled with your feedback and we are pleased that she was able to assist with your multiple properties.

Thank you for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience, Joanna & Stewart were very helpful & kept us informed every step of the way. Any questions you had they replied pretty much straight away.

18 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Lee

Thank you for leaving a 5* review.

Joanna and Stewart are delighted with your feedback. We are pleased that they were able to assist with any questions you had throughout the application, improving your experience.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Organised and helpful

The process was carried out in a timely fashion with assistance inside and outside of working hours when we had any questions

24 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Matthew

Thank you for leaving a 5* review.

We are glad that you are happy with the service provided by the team and that they were able to assist with all your queries.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Professional, quick and smooth process

I was introduced to Georgia Walton at Brightstar by my financial advisor for the second charge mortgage. Her approach was very professional and caring. spend time to understand my requirements and holistically evaluate the situation to submit a successful proposal for the lenders. Then the case was taken over by Amy Schofield, She was very reachable and kept me promptly updated on the status/progress and also coordinated additional information requests from the lender very efficiently.
Due to their prompt and proactive approach, I managed to successfully complete the mortgage in less than 2 week most importantly within the initial terms.

They delivered as it was promised at the beginning.

In the spirit of continuous improvement, I found Launchpad was less user-friendly, which they use to capture the initial information. However, Giorgia and Amy's efficient and smooth approach very well compensated for it.

22 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon,

Thank you for leaving a 5* review.

Georgia and Amy are delighted with your feedback and we are so happy that they provided you with our 5* service.

We note your feedback on our systems, which we will take on board.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Expertise on Complex Transaction, Successful Outcome

I cannot recommend Jo Powell and her team highly enough.

My refinancing involved multiple lenders, solicitors, redemption statements, legal undertakings and a number of complex issues that required careful coordination between all parties. From the outset, Jo took the time to understand not only the details of the transaction but also the underlying objectives behind it.

Throughout the process, Jo was professional, patient, responsive and proactive. She and her team provided invaluable assistance in gathering documentation, chasing outstanding items, coordinating communications between lenders and solicitors, and ensuring that I remained fully informed at every stage. No query was too much trouble, and every concern was dealt with promptly and professionally.

What stood out most was the genuine care and commitment shown by Jo and the wider team. Complex transactions can be stressful, particularly when multiple parties are involved and timelines are tight, but Jo remained calm, supportive and solutions-focused throughout. Her communication was excellent, and she consistently went above and beyond to keep the transaction moving forward.

Special thanks also to the wider Brightstar team for their hard work behind the scenes. It was clear throughout that everyone was working collaboratively to achieve the best possible outcome.

I am grateful for the time, effort and professionalism shown by Jo and her colleagues and I recommend Team Jo at Brightstar to anyone seeking specialist property finance advice and support.

Thank you again for all your help.

19 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Kamran

Thank you for leaving a wonderful 5* review for Jo.

Jo is absolutely thrilled with your kind words. She is a great member of the team and we are pleased that she provided you with the 5* service that we aim for with every case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Called Brightstar - Job done

Delivered the service I'd reached out to them for.(applying for BTL mortgage via a Lender that I'm not on panel with)
It was as easy as making a phone call.

Ill definitely be working with Brightstar again.

17 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Kenton

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from the team and that we were able to assist with your client.

We look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Good outcome

Good outcome

A good client of mine needed funds for a large building project. After a couple of hurdles, which I was kept informed of, we got an offer in 2 weeks and the client was very impressed

22 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Paul

Thank you for leaving a 5* review.

We are pleased to hear that the team were able to overcome the hurdles and get your clients case to offer quickly with them being impressed with our service.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

A lot of support was given for a…

A lot of support was given for a clients case which took a while but did eventually lead to an offer being issued following a lot of work on the case.

19 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Piers,

Thank you for leaving a 5* review.

We are pleased that you are happy with the support the team provided with getting your clients case to offer.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Providing timely updates and helped throughout the process.

18 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Charanjit

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from our team.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service

Great service

18 juni 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Michael

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

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