Brightstar Financial Reviews 

4.062
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seeking a Bridging Loan is quite a daunting prospect but my experience with Brightstar has been very positive. Everything was explained clearly and response times were incredibly quick and efficient.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you to Keagan Cole and Stacey Foster, my client was in a really tough situation which was affecting her well being and family. With Keagan and Stacey's help they are now able to move on with li... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(4.062)

409 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good service

Good service. I have been using Adam and his colleagues for a few years now and they always come through.

2 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Elliot

Thank you for leaving a 5* review.

Adam and the team are delighted with your feedback and thank you for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

From the start Brightstar went over and above

From the start Liam and Henry at Brightstar went over and above to get this purchase over the line for the client. I was kept fully informed at every stage and Liam Morritt and Henry Dunn were exceptional

20 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Amanda,

Thank you for leaving a 5* review.

Liam and Henry are delighted with your feedback and we are pleased that they were able to help with your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Thanks Brightstar Financial!

I would highly recommend Neil, Keagan and the team at Brightstar Financial to anyone looking for expert mortgage advice and support. Their support and expertise gave me confidence throughout the entire process, and I am very grateful for their help in securing my re-mortgage.

1 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Jane

Thank you for leaving a 5* review.

Neil, Keagan and the team are delighted with your feedback are are pleased that they were able to assist with your re-mortgage.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Above and Beyond

I recently completed my first BTL with Brightstar Financial, and it certainly wasn’t a straightforward case due to it being an auction transaction where time was critical. From start to finish, Stacey and Keagan were incredibly supportive and went above and beyond throughout the process.

When delays from the lender nearly caused me to lose the property, Keagan was exceptional in managing the transaction and communicating with all parties involved right through to completion. I really appreciated the professionalism, persistence, and support from both Stacey and Keagan, and I wouldn’t hesitate to recommend them.

4 maart 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Hisham

Thank you for leaving a 5* review.

Stacey and Keagan are delighted with your kind feedback. They both work great as a team and were are pleased that you received the 5* service we strive for with every case.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

15yrs and counting

I’ve being using this company for 15yrs and I can truly say I’ve never had any trouble, they make the process so easy.

1 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Saleem,

Thank you for leaving a 5* review.

Thank you for your positive feedback and for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Georgia and the team at brightstar…

Georgia and the team at Brightstar helped the whole process run smoothly and quickly for the clients. I have used Georgia and Bright star multiple times in the past and have always received an excellent service full

1 juni 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Michael

Thank you for leaving a 5* review.

Georgia and the team are delighted with you feedback, we are pleased that they were able to assist with your clients.

Thank you for your continued custom.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Very quick and efficient

Very quick and efficient
Easy to follow
Thank you
Highly recommend

29 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Caroline

Thank you for leaving a 5* review and for the positive feedback.
Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Outstanding service from start to…

Outstanding service from start to finish. Communication was excellent, and I was kept updated at every stage. All my questions were answered with patience and clarity. I’m extremely satisfied and highly recommend. Special thanks to Amy for her professionalism and clear explanations — a great asset to your organisation.

28 mei 2026
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Antwoord van Brightstar Financial

Good morning, Abdul,

Thank you for leaving a 5* review.

Amy and the team are delighted with your kind feedback, we are pleased that your are satisfied with the service that you received, and thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

As always, Brightstar are fantastic!

As always, Brightstar are fantastic!

Thank you to Neil Taverner for sourcing the deal and supporting my client. Thank you to Lewis Seethiah for supporting myself and Neil, and for liaising with the lender all the way through to completion.

Thank you both for another deal done!

28 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Sharon,

Thank you for leaving a 5* review.

Neil and Lewis are really pleased with your feedback, they work great as a team and we are pleased that your are happy with the support they provided to your client.

Thank you for your continued support.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Chatelet

Chatelet
Albey and the team were extremely professional and were very helpful

27 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Patrick

Thank you for leaving a 5* review.

Albey and the team are delighted with your feedback, we are pleased that they were able to assist with your case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Exceptional service and great care in…

Exceptional service and great care in providing the optimum client solution with good timing.

27 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Makis,

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Brightstar

Brightstar, what can I say. Great communication from start to finish after suffering an out of time mortgage agreement, Hazel immediately jumped on to another mortgage application and saw it through to the end with Molly. Excellent service, prompt actions, outstanding performance. Many thanks Hazel, Molly, & Brightstar, hopefully our dream home is now on the way to becoming a reality :-)

26 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Julia

Thank you for leaving a 5* review.

Hazel and Molly are both thrilled with your feedback. They work great as a team and we are pleased to see that you have received the 5* service that we are so proud of.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very efficient and clear communication

27 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Nick,

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Efficient, friendly and supportive staff

Adam, Thomas and Maisy have been outstanding! I am so grateful for their patience and helping me with each step along a rather complex journey. They have supported me and explained queries in ways that I can understand and respond quickly to. I am very grateful for their patience and positivity. A wonderful team!

13 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Jo,

Thank you for leaving a 5* review.

Adam, Thomas and Maisy are delighted with your feedback. They work really well as a team and we are pleased that you are happy with the service that they provided to you with your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Brightstar has been working hard to…

Brightstar has been working hard to help me especially Jo Bozek in securing my needs in a timely manner, checking in with e-mails and phone calls so everything went smoothly. I would recommend in a heartbeat .

8 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon,

Thank you for leaving a 5* review.

Jo is delighted with your feedback and we are pleased that you received from her the great service we are so proud of.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Quick Efficient and got my client what…

Quick Efficient and got my client what they need and wanted.

9 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Nick

Thank you for leaving a 5* review and for the positive feedback. We are pleased that you are happy with the service provided for your client.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great support from Krystal

Great support from Krystal - keeping in touch through the application and pushing the solicitors to keep things moving.

8 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Krystal is delighted with your feedback, we are pleased that you are happy with the service that she provided to assist with getting your case to completion.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Honest and diligent.

Honest.
Attentive.
Amy Schofield and Richard Barham kept me infomed. Very well done!

8 mei 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Ian

Thank you for leaving a 5* review.

Amy and Richard are delighted with your feedback and they are pleased that they were able to assist with your case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Toby was great

Toby was great. He helped move things on and get my purchased over the line. Very pleased with his efforts.

7 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Myles

Thank you for leaving a 5* review.

Toby is delighted with you feedback, we are pleased to see that you appear to have received the 5* service from him that we aim for with every case.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Brightstar Financial

Brightstar Financial

The process commenced with Andrew Stean, our initial point of contact. His advice and professionalism made us feel at ease and comfortable about handling our situation. He provided us with choices and opportunities without pressure.

Andrew advised us at every opportunity and presented challenges that we could have encountered otherwise. His positive and helpful attitude facilitated our smooth progression to the next steps.

The subsequent steps were also relatively straightforward although there were minor frustrations with digital communication, such as signing protocols. This does not reflect the level of support and service provided by Joanna Bozek and her colleagues Amy Schofield.

I was unable to recall the name of the gentleman I spoke to over the phone when I expressed my frustration. However, he acted professionally and to the best of his ability to provide answers to my minor but significant issues. Unfortunately, these issues were beyond the remit and control of the team. They handled them professionally and calmly, keeping me calm and assuring me that my concerns would be addressed and resolved as quickly as possible.

Although technically these issues were beyond our control, we were able to find a solution.

Overall, the level of service from application to the final destination is exceptional. This group of individuals and company consistently makes you feel comfortable and confident in your decisions.

Thank you for your support, patience and professional assistance.

Kind regards Dave & Jo

7 mei 2026
Review zonder uitnodiging
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Dave & Jo

Andy, Jo and Amy are absolutely delighted with your feedback. They work really well together as a team and we are pleased to see that they were able to assist with any issues with your case and provide the required solution.

Kind regards
Bradley Moore
Deputy CEO

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