The Bristol Residential Letting Co Reviews 

718
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We've worked with Bristol ResLet for years. Communication is good and you can always talk to someone helpful. Most recently we have worked with Andy Peters, always on top of what's going on and willin... Toon meer

Beoordeeld met 5 van de 5 sterren

I rented with Bristol ResLet for over 5 years at the same property and dealt with Stephanie who acted as my property manager and was wonderful. I always had a clear way to contact her with any concern... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amy Garrod has been fantastic getting repairs done on the flat I'm renting. So much quicker than all the other property managers I've had at previous letting agencies.

Beoordeeld met 5 van de 5 sterren

Exceptional Service from Andy Peters We couldn’t recommend Andy Peters highly enough. Throughout our time at General Apartments Bristol, Andy was our main point of contact and was absolutely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

The Bristol Residential Letting Co is an independent letting agency that specialises in lettings and property management and deals exclusively with properties located in Bristol. Focusing purely on the Bristol rental market we are able to provide our tenants and landlords with an unparalleled level of local expertise. By choosing a local independent company with high street offices, our customers get to work with a team of professionals who are easily accessible, are able to make decisions quickly and who really care about the people and properties they look after. As members of the Association of Residential Letting Agents (ARLA) we are fully regulated, have client money protection and by being members of The Property Ombudsman can offer our customers complete piece of mind.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

718 reviews

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4,9

Alle reviews

(718)

164 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have always found Andy to have the solution!

I have always found Andy to be so helpful in sorting out problems and issues for the tenants and has usually already done the thinking for me and found the solution before i need to be involved or concerned.
i would certainly recommend this complete letting service to anybody who wants hassle free ownership!
Andy P

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Andy,

Thank you for your review and kind words.

I am glad you are happy with my management and trouble shooting skills, always looking for the right solution for your property.

Best wishes,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

This company is truly professional.

This company is truly professional.

The staff are friendly
Easy to chat too
And

Helpful

They are uptodate with legislation and offer guidance where necessary to tennants.

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you for your review Eric, I am glad you are happy with the service. Kind Regards Amy.

Beoordeeld met 5 van de 5 sterren

The best agency for tenants and landlords.

The best agency for tenants and landlords in Bristol. It’s the people that are important. At Bristol Residential the people are great. Andy Peters, Ed Forsyth and Angela Bromfield always go the extra mile to help. Fantastic.

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear James,

Thank you for your kind words.

It is a pleasure to manage your properties.

Best wishes,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Bristol Residential Lettings 5 *

I have been dealing with Bristol Residential for over 5 years, from advice on buying suitable properties to the full rental package they have been excellent. Their services cover all aspects of rental from tenant vetting to regular inspections and financial reports. I am a non resident landlord and BR give me peace of mind, the fact that their business is solely lettings means their advice is from an independent perspective.. Their staff are knowledgeable and helpful, I would like to give particular reference to Andy Peters and Amy Garrod and thank them for their excellent service.

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Steve,

Thank you for your review, it is appreciated.

I am glad you are happy with the service that we provide and that it gives you peace of mind being overseas.

Best wishes,

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

The Bristol Residential Letting Co provides an excellent service.

The Bristol Residential Letting Co is a well organised and pro-active property manager. All dates for compliance and tenancy renewals are managed in an efficient manner. Regular inspection reports are comprehensive and highlight any repairs that require attention.
The service provided takes the stress out of being a property owner.

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Richard for your lovely 5* review, very much appreciated.  Kind regards Amy

Beoordeeld met 5 van de 5 sterren

A very professional Letting Agent

A very professional Letting Agent. Charlie Locke who manages my property is responsive and a great communicator, always keeps me up to date. Highly recommend.

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for the lovely review Richard, it’s great to hear you’re happy with everything

Regards

Charlie

Beoordeeld met 5 van de 5 sterren

Great service and friendly team

Very happy with the service from Bristol Residential Letting over the years. I've been a long-standing client and know my property is in great hands with them. They find tenants quickly and do the vetting etc with great efficiency. My property is well looked after and my tenants are always happy. Special shout out to Charlie Locke who really gives it his all and is always prompt to reply to my emails and answer any questions I have. Thank you to Charlie and all the team at Bristol Residential Letting!

24 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for the lovely review, I’m glad to hear you’re happy with everything

Regards

Charlie

Beoordeeld met 5 van de 5 sterren

Good quality service from Charlie

Charlie (Clifton office) is our property manager and we’ve always found him very efficient and very good with communication.
Things are dealt with clearly and quickly.

15 januari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for the great review Kathy, it’s a pleasure managing the your property for you

Regards

Charlie

Beoordeeld met 5 van de 5 sterren

professional and efficient

A very professional and efficient Company. Our agent, Charlie Locke, makes it very easy . Reviews, utility checks, tenant issues, etc are quickly and efficiently addressed. Communications are timely and succinct. I can’t fault the service. Would definitely recommend.

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Bob,

Thanks you for the 5* review, it’s always nice to receive such positive feedback.

All the best, Charlie

Beoordeeld met 5 van de 5 sterren

We have had a great experience over the…

We have had a great experience over the several years that our flat has been let. Amy Garrod has always been very professional, and available to speak with when needed. She has given us advice when we have needed it, and looks after our tenants well. We would highly recommend this letting agency.

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you so much for your lovely review and taking the time to give such great feedback, it is very much appreciated.  Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Wouldn't use any other company!

This lettings company are the best! They look after our property and our tenants in exemplary manner which means our tenants stay with us. But, should they decided to move out, I am certain new tenants will be found in super quick time so we aren't without rental income.
Our property manager, Gemma, always responds to any emails I send her almost immediately and is really fast at solving any problems that may arise.
Highly recommended in fact, I recommended them to our son and he is more than happy with their service, too.

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Chris,

Many thanks again for your kind words! I’m very pleased you are happy with our services for both you and your tenants!

I’m always around if you need me!

Gemma McLaughlin
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

Gemma is always helpful!

Gemma is always helpful. Whole organisation has reassured me over introduction of renters rights bill, and helped get and renew the HMO license. Thank you!

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Hi Anna,

Thank you for your kind review! We are always happy to assist you when needed.

If you need any further advice going forward, please do not hesitate to ask.

Gemma McLaughlin
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

i now have 2 properties with bristol…

i now have 2 properties with bristol residential letting and i wouldn't have them with anyone else ... they are very, very good. they know their stuff and are always there to help you; a great letting company!

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you so much for your 5* review Annie, lovely to have such great feedback. Kind regards Amy

Beoordeeld met 5 van de 5 sterren

Excellent lettings management company

This company provides an excellent management service to me. They are very efficient, communication is clear, they give fair advice about problems and I believe they are also good with the tenants.

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Good morning, and thank you very much for your kind post! I appreciate your positive message and am so very pleased you are satisfied with the service. Long will it continue!
Stephanie Reid - Property Manager

Beoordeeld met 5 van de 5 sterren

Bristol Residential - Charlie Locke

I speak regularly to Charlie Locke who provides me with excellent service and feedback. In this time of rapidly changing laws the requirement for up to date information is essential.

23 februari 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Thanks for the lovely review, very glad to hear you’re happy with our service

Regards

Charlie

Beoordeeld met 5 van de 5 sterren

Charlie Lock is excellent

Charlie Lock at Bristol residential letting has always provided a good service in the full management of my rental flat. His communication is excellent and his company gets things fixed quickly. Condition reports and monthly payment reports are all performed professionally.

23 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thanks for the kind words, it’s a pleasure managing your property for you

Regards

Charlie

Beoordeeld met 5 van de 5 sterren

Very helpful

Gemma, from the Southville office, was great as my property manager. Very communicative and fast response times for any maintenance issues that came up during my tenancy.

23 februari 2026
Review zonder uitnodiging
Logo The Bristol Residential Letting Co

Antwoord van The Bristol Residential Letting Co

Hi Mia,

Many thanks for your review!

It was a pleasure being your property manager, and I wish you all the best in the future!

Gemma McLaughlin
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

The Best Letting Agency I Could Have Hoped For as a First-Time Renter

As a first-time renter, I honestly couldn’t have lucked out more with a letting agency. Choosing Bristol Residential Letting turned out to be the best decision I could have made. From day one, they made what could have been a stressful and overwhelming process feel smooth, clear, and genuinely well-managed.

I was renting a flat through them for just over three years, and I can confidently say the excellent service has been consistent throughout. Communication has always been professional, friendly, and transparent, which gave me real peace of mind—especially as someone new to renting at the start.

Andy Peters has been my main point of contact and has been absolutely fantastic. He’s always helpful, approachable, and incredibly prompt and efficient when dealing with maintenance requests or any other issues. Whenever something needed attention, it was handled quickly and without fuss, which made a huge difference to my overall experience as a tenant.
I’ve felt supported and valued the entire time I’ve rented with them. I wouldn’t hesitate to recommend them to anyone—especially first-time renters looking for a reliable, responsive, and trustworthy agency.

3 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Dear Raina,

Thank you for your kind words.

I am glad you found the whole process smooth and stress free, you have been a pleasure to manage throughout your tenancy.

It is very much appreciated that you had such a good experience that you wouldn’t hesitate to recommend us as a letting agent.

I wish you all the best in the future.

Andy Peters
Senior Property Manager

Beoordeeld met 5 van de 5 sterren

I have had a great experience with The…

I have had a great experience with The Bristol Residential Letting Co. Amy has been absolutely fantastic and genuinely the kindest letting agent I’ve ever had. Her genuine willingness to help has really stood out. I would absolutely recommend her and the whole company to anyone. Thanks so much for everything!

16 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you so much Anna for your lovely review and taking the time to give such great feedback, it is very much appreciated.  Kind regards Amy

Beoordeeld met 5 van de 5 sterren

My property manager

My property manager, Aimee Hawkesford and the Bristol Residential letting Co have been absolutely fantastic landlord reps and I have no complaints what so ever.

Aimee has always been super fast with comms and very accommodating for any issues I’ve had with the property. Having a a property manager than clearly cares for the tenants experience has made a huge difference to my tenancy.

I’d highly recommend and if anyone is thinking of pursuing a property with this agency or agent, then you are in trusted hands!

15 februari 2026
Review zonder uitnodiging
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Antwoord van The Bristol Residential Letting Co

Thank you Antonio - what lovely feedback that is! We're pleased you're moving from one of our properties to another and that you're happy with our service.

Aimee Hawkesford - Branch Manager

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